Certified Exit 2024 vs 2025 points

[lost patience]

I'm a hybrid account, slowly getting rid of my resale contracts. I used certified exit in 2021/2022. At that time the rep tried to tell me that I had to have all 2021 points available in order to start certified exit that would execute in 2022. With a bit of talking, she was able to proceed and 2 contracts were gone about 7 months later.

I kept a large access contract, thinking we could use the ARP. We have some, but not enough. We push points forward 2 years in March and still have points going to RCI. Time for that contract to go away.

I called today, and this rep shared that it takes 9 weeks to get the paperwork, and another 6 weeks for the transfer to be complete. 15 weeks. But, she said I have to have ALL points available in 2024 before she could start the process, even though the transfer would not execute until 2025. She would do nothing but tell me "I told you the requirements".

Anyone have words of wisdom? Other than call back and talk to a different rep?

 

[gwberg]

I don’t have anything to contribute because I’m still seeking advice myself about exiting . I hope someone will answer because that will help me also.


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[TUGBrian]

id certainly call back to speak to a different rep.

thought it also wouldnt surprise me for them to decline letting some owners use certified exit in 2024 if they had already booked up all their points for 2024....and instead pushing them to 2025 etc.

 

[paxsarah]

Last year I gave back 2 contracts. I have a January use year. I called in August with zero points remaining in 2023, and they had no problem moving forward. I was required to have those two contracts’ worth of points remaining for 2024.

 

[gwberg]

Last year I gave back 2 contracts. I have a January use year. I called in August with zero points remaining in 2023, and they had no problem moving forward. I was required to have those two contracts’ worth of points remaining for 2024.

I’m getting the idea that giving back can involve a lot of details like this. I plan on calling the developers (Wyndham, Vistana/Marriott) but I need to be prepared for a negotiation if that is what is necessary. The wrinkle is I don’t know WHEN I want to exit. Do I present my questions as hypothetical? Will I get real answers to my questions?


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[Sandi Bo]

Last year I gave back 2 contracts. I have a January use year. I called in August with zero points remaining in 2023, and they had no problem moving forward. I was required to have those two contracts’ worth of points remaining for 2024.

I'm very interested but concerned when I hear of accounts getting locked during the process. Sounds like that did not happen to you? I've looked very seriously at this and also about transferring ownership to heirs, but always chicken out (worried about getting locked out or having existing reservations cancelled).

 

[gwberg]

I'm very interested but concerned when I hear of accounts getting locked during the process. Sounds like that did not happen to you? I've looked very seriously at this and also about transferring ownership to heirs, but always chicken out (worried about getting locked out or having existing reservations cancelled).

“Accounts getting locked out during the process”? I’d like to know more about that.


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[paxsarah]

I'm very interested but concerned when I hear of accounts getting locked during the process. Sounds like that did not happen to you? I've looked very seriously at this and also about transferring ownership to heirs, but always chicken out (worried about getting locked out or having existing reservations cancelled).

It hasn't been an issue either time I did it, in 2019 or 2023. Both times I gave back two contracts and kept several others. I know that accounts that are fully exiting get closed, but as long as I had enough unused future year points to cover the contracts that were leaving, I was fine and could use the remainder of my points - and that was part of the conversation I had with the exit specialist when I initially called, though it's not explicitly spelled out in the confirmation email they send after that conversation. (That boilerplate email does seem more geared toward full exits rather than partial ones.)

I will add that in 2019, I had upcoming vacations planned, so in that case I also needed to have points available to be deducted in the current year (and they were, and I was fine). But in 2023 I called a bit later in the year with zero points remaining, and once the contracts were removed I had a negative balance until the end of the year.

 

[dioxide45]

I'm a hybrid account, slowly getting rid of my resale contracts. I used certified exit in 2021/2022. At that time the rep tried to tell me that I had to have all 2021 points available in order to start certified exit that would execute in 2022. With a bit of talking, she was able to proceed and 2 contracts were gone about 7 months later.

I kept a large access contract, thinking we could use the ARP. We have some, but not enough. We push points forward 2 years in March and still have points going to RCI. Time for that contract to go away.

I called today, and this rep shared that it takes 9 weeks to get the paperwork, and another 6 weeks for the transfer to be complete. 15 weeks. But, she said I have to have ALL points available in 2024 before she could start the process, even though the transfer would not execute until 2025. She would do nothing but tell me "I told you the requirements".

Anyone have words of wisdom? Other than call back and talk to a different rep?

Don't make any reservations with 2025 points and perhaps call back on January 2nd?

 

[lost patience]

Last year I gave back 2 contracts. I have a January use year. I called in August with zero points remaining in 2023, and they had no problem moving forward. I was required to have those two contracts’ worth of points remaining for 2024.

This is what I expected. This agent was adamant. I'll try again next week and see what a different agent says.