Karen G
Moderator
- Joined
- Aug 17, 2004
- Messages
- 9,470
- Reaction score
- 1,984
- Points
- 749
- Location
- Henderson, NV
- Resorts Owned
- Once owned these: FirstFairway@Walden X 2; Lawai Beach; ManhattanClub; PuebloBonitoRose; 4 South Africa--now timeshare-free
Before I left home a couple of weeks ago I called Verizon to see if I'd have cell service in Cabo and to see how much it would be. I was able to switch our service plan to the North American plan, which includes the U.S., Canada, and Mexico on a pro-rated basis just for the time we'd be in Mexico. I also upped the total minutes on the plan since it wouldn't include the IN Network feature of free minutes on calls between Verizon customers or the normal free minutes between family members on our family shared plan. Supposedly, this is going to cost me only about $13 more than my regular plan at home.
When I got back home Verizon switched us back to our regular plan. I haven't gotten the bill yet, but I think I stayed within the total minutes I had to use. It was really important to me to be able to call home because my husband wasn't able to go with us on this trip because of some complications from a recent surgery. It was great to be able to talk to him every day and for him to be able to call us, too.
I found the service to be excellent from the airport and all the way down to Cabo, except for the Pueblo Bonito Sunset Beach area. The big hill that separates that resort from Pedregal and town interrupts the cell signal. I experimented a little and found that if I walked down to the road in front of the developers personal residence I could pick up a strong enough signal to make a call, but it was kind of spotty. My phone also worked briefly when I went over to the new PB Pacifica Hotel.
The customer service guy who helped me at Verizon did an outstanding job with very complete instructions by email on how to make calls from Mexico back to the U.S. and within Mexco. He also gave me his office phone number and extension to call him with any questions. I was very impressed with Verizon and hope I still am when the bill comes!
When I got back home Verizon switched us back to our regular plan. I haven't gotten the bill yet, but I think I stayed within the total minutes I had to use. It was really important to me to be able to call home because my husband wasn't able to go with us on this trip because of some complications from a recent surgery. It was great to be able to talk to him every day and for him to be able to call us, too.
I found the service to be excellent from the airport and all the way down to Cabo, except for the Pueblo Bonito Sunset Beach area. The big hill that separates that resort from Pedregal and town interrupts the cell signal. I experimented a little and found that if I walked down to the road in front of the developers personal residence I could pick up a strong enough signal to make a call, but it was kind of spotty. My phone also worked briefly when I went over to the new PB Pacifica Hotel.
The customer service guy who helped me at Verizon did an outstanding job with very complete instructions by email on how to make calls from Mexico back to the U.S. and within Mexco. He also gave me his office phone number and extension to call him with any questions. I was very impressed with Verizon and hope I still am when the bill comes!