VegasBella
TUG Member
- Joined
- Mar 7, 2013
- Messages
- 3,297
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- Location
- Vegas
- Resorts Owned
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Carlsbad Inn
Avenue Plaza
Riviera Beach & Spa
Aquamarine Villas
Just received an email that reads:
March 30, 2020
To Our Valued Owners:
For so many years, we have had the pleasure of calling Carlsbad Inn Beach Resort our home-away-from-home and hosting thousands of families on amazing vacations. Vacations are an essential way for us to foster lifelong memories with our families, experience the world outside of our backyard and create connections with the greater community. While our world is experiencing challenging times, we will persevere and we will be here for YOU as we continue to navigate these unprecedented times and look forward to many more vacations to come.
We ask for your understanding and patience as we continue to address the COVID-19 global pandemic. Our number one priority has and always will be the health and safety of our associates, our Owners, and all of our families and communities. We are making temporary adjustments per the recommendation of the Center for Disease Control (CDC), World Health Organization (WHO) and government guidelines. In accordance with these guidelines and the restrictions tied to them your Board of Directors have authorized a temporary closure of our resort.
Grand Pacific Vacation Services (GPVS) is addressing reservations through April 30, 2020. We ask that you please reserve the phone lines and online chat for travel within this period, and remain patient in the response time. As of today, the contact center hours are Monday through Saturday 8:00am to 5:00pm PST.
As the current situation is evolving, we will continue to keep you updated with regard to the impact on our resort. Please continue to refer to the various health agencies COVID-19 updates, guidelines and travel recommendations and restrictions.
Our hearts are with those directly affected by the virus and we continue to encourage our associates, owners, friends and family to remain diligent in following the recommendations set forth by those with the knowledge of how to best fight this pandemic and protect the most vulnerable in our communities.
We are in this together, and sunnier days are ahead. We are planning and adapting as swiftly and appropriately as possible for this temporary closure. We understand that you have questions, and we are here to support you in every way possible.
We appreciate your understanding, and we will thrive together beyond this pandemic.
Sincerely,
Your Board of Directors at Carlsbad Inn Beach Resort
& Grand Pacific Resort Management
March 30, 2020
To Our Valued Owners:
For so many years, we have had the pleasure of calling Carlsbad Inn Beach Resort our home-away-from-home and hosting thousands of families on amazing vacations. Vacations are an essential way for us to foster lifelong memories with our families, experience the world outside of our backyard and create connections with the greater community. While our world is experiencing challenging times, we will persevere and we will be here for YOU as we continue to navigate these unprecedented times and look forward to many more vacations to come.
We ask for your understanding and patience as we continue to address the COVID-19 global pandemic. Our number one priority has and always will be the health and safety of our associates, our Owners, and all of our families and communities. We are making temporary adjustments per the recommendation of the Center for Disease Control (CDC), World Health Organization (WHO) and government guidelines. In accordance with these guidelines and the restrictions tied to them your Board of Directors have authorized a temporary closure of our resort.
Effective immediately, Carlsbad Inn Beach Resort will temporarily close. We are contacting Owners with use-weeks impacted due to the temporary closure offering them alternate use options.
Grand Pacific Vacation Services (GPVS) is addressing reservations through April 30, 2020. We ask that you please reserve the phone lines and online chat for travel within this period, and remain patient in the response time. As of today, the contact center hours are Monday through Saturday 8:00am to 5:00pm PST.
As the current situation is evolving, we will continue to keep you updated with regard to the impact on our resort. Please continue to refer to the various health agencies COVID-19 updates, guidelines and travel recommendations and restrictions.
Our hearts are with those directly affected by the virus and we continue to encourage our associates, owners, friends and family to remain diligent in following the recommendations set forth by those with the knowledge of how to best fight this pandemic and protect the most vulnerable in our communities.
We are in this together, and sunnier days are ahead. We are planning and adapting as swiftly and appropriately as possible for this temporary closure. We understand that you have questions, and we are here to support you in every way possible.
We appreciate your understanding, and we will thrive together beyond this pandemic.
Sincerely,
Your Board of Directors at Carlsbad Inn Beach Resort
& Grand Pacific Resort Management