• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 32 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 32 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 32nd anniversary: Happy 32nd Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Now through the end of the year you can join or renew your TUG membership at the lowest price ever offered! Learn More!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Cancelling a "non-refundable" Starwood Explorer package?

cuppajoe

TUG Member
Joined
Apr 22, 2009
Messages
11
Reaction score
0
When my DW and I endured our last Timeshare Sales onslaught at Rancho Mirage, we regrettably signed up for their "Explorer Package" agreement: we pay them a large chunk of cash over time, and after it's paid off they'll give us a bunch of Starwood points and the right to endure another sales onslaught within a year.

We want out, now, for a variety of reasons. We've paid $600 to them over time. They, of course, won't voluntarily reimburse us for that amount if we cancel.

Since we've not received anything, though, I was wondering if anyone here knows if there's legal recourse in getting our money back. It's certainly unlikely -- I'm sure Starwood worded their contract very specifically to stop this kind of thing -- but also have heard that one can't sign away one's rights.

Since we've received nothing in return for the money we've paid, is there any chance of getting it back? Like a magic legal phrase like "by the power of the TUG Anti-Scam Act of 2003, you must return my deposit!"?

I thought it was worth asking, at least. Otherwise, we'll just chalk it up as stupidity tax. :doh:

Cheers!
cj
 
it sounds like you are beyond the time limit to rescind, correct?

if so, i recommend using your points. try to enjoy them. many folks buy a timeshare and pay the fees every year, yet never use it. no recourse there, other than to sell it, give it away or walk away.

if you endure another sales presentation, keep in mind these lessons and don't buy retail. after all, a $600 mistake is much better than a $20,000 mistake.
 
Err... I believe the OP has paid $600 so far, yet owes more to Starwood for the Explorer package and wants to cancel/refund at this time, etc. They do not have any points *yet* since the package hasn't been fully paid.

I haven't bought one of these packages, so I don't know the answer. Even so, I doubt it. You might be able to walk away from the $600 though and not pay more, but be careful because if it's a contract to pay, then this might damage your credit, etc.
 
Err... I believe the OP has paid $600 so far, yet owes more to Starwood for the Explorer package and wants to cancel/refund at this time, etc. They do not have any points *yet* since the package hasn't been fully paid.

I haven't bought one of these packages, so I don't know the answer. Even so, I doubt it. You might be able to walk away from the $600 though and not pay more, but be careful because if it's a contract to pay, then this might damage your credit, etc.

Ok, maybe I read this wrong. If they still owe money, then I concur with your advice.
 
Top