Ah, there we go. Only took one post. If I disagree with your opinion, I'm wrong and part of the problem.
No, the problem is people not taking responsibility for their actions. It's always some one else's fault and someone else's responsibility to fix the problem. I have NEVER been hurt in an update. I've literally been to hundreds of them and have made 8 purchases during them. Maybe they don't teach in kindergarten anymore the diddy "Sticks and stones may break my bones but words will never hurt me." so no, the words sales folk use
do not hurt people. Yes, many people go to an update blind and may be prone to impulse buying but that is squarely on their shoulders. They could have easy just said "No thank you" and walked away with their gift. But no, they made a purchase, got buyer's remorse and now it the salesman's fault because the buyer didn't pay attention and didn't verify everything in writing. Again, you're placing the blame on the wrong party. If someone knows nothing about timesharing, don't go to a meeting. If someone is prone to impulse buying, don't go to a meeting. If someone goes, don't make a purchase if you don't understand or get promises in writing on the contract. If someone makes a purchase, accept the responsibility that you willing opened up your wallet and made the purchase.