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Bored, so decided to attend an "update"

goster

Guest
Joined
May 17, 2025
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Resorts Owned
Club wyndham
I am a "resale" owner.
I received an email promo offer for a December stay at @ 20 resorts. The offer was 55k Reward points. I picked Westwinds (Myrtle Beach) - @ 150 miles away - a 2br for wife & me and another couple. Husband (other couple) hospitalized a few days ago, so they couldn't come. My wife decided to stay home and encourage friend's wife. I came by myself. The resort and reservation desk staff are nice. I highly recommend this resort!
With plenty of time on my hands over the 3 days, I decided to see what new scams were being perpetuated at the updates. The guy at the desk used the same T&L spiel, but also told me that Wyndham had a new program that allowed owners to carry over their points for 4 years (found out later he was deceptively referring to hotel points). He also offered me 15k additional reward (hotel) points as incentive to attend the "update" (70k so far, not bad!).
Without thinking, I gave him my Wyndham cc (which had the rewards number on it). Without asking permission or informing me, he charged $60 for the update deposit on this card. When I later found out about the charge, I was told "don't worry, it will be refunded after the update". I printed off the South Carolina code of laws and penalties on fraud, and gave it to him and his sales manager.
The "update" was as to be expected. Didn't learn anything new. I was offered the opportunity to lower my maintenance fees @ $40/month if I buy 300k more points for $100,000. The manager couldn't understand why I didn't comprehend the financial sense of doing this.
The manager tried telling me that my resale points would not get special promos (I told him about my 55k reward points), he told me that I wouldn't get special discounts and last minute deals (which I've gotten and used in the past). Yes, there are some perks/discounts I will not get, but they are not anywhere close to worth $100,000. I left the meeting with the manager frustrated that I can't recognize a good deal.
Going into this "update" and knowing what to expect, I actually enjoyed myself. Caught the manager in some lies, nut he insisted as a professional he knew more than I did, It was an interesting way to spend some of my free time. I appreciate all of the comments on this site and others which prepared me.
 
Was the stay free + the 55k WR points?

I did two of these free trips last year, once I went to Cypress Palms and did the update at Bonnet Creek, the other one I did the stay at Kingsgate and the update was at GG. The trips ended up being net free + $75 tango "card" each, the update was normal sales BS.
 
thepointsguy website values WR points at 1.1 cents. I've found most stays (usually La Quinta for us but also some Wyndham TS 1 BR units) take 15,000 points/night but those are discounted 10% to 13,500 points/night for Wyndham CC holders. There are some properties at half that rate but I haven't come across any of those that seemed acceptable.
The Wyndham Earner Plus CC gets 6 points for every dollar spent on gasoline, an excellent return! WR points don't get the attention of the other systems, likely because most of the properties aren't upscale. But WR is a good program. As you noted WR points do need to be used within 4 years of earning.
 
The WR points are good value. I have been angling rather than $200+ cash (Amex card/Tango) at Updates to ask for the $125 Amex + 15,000 WR points, they almost always do that without a fight whereas they will sometimes fight for $200 or more Amex

I had to stay at a Hotel last year last minute for 10 days due to a relative's health issue out of state and burned through a big hunk of my WR points
 
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". . . lower my maintenance fees @ $40/month if I buy 300k more points for $100,000."

Breakeven point is a couple hundred years from now, disregarding the time value of money.
 
I am a "resale" owner.
I received an email promo offer for a December stay at @ 20 resorts. The offer was 55k Reward points. I picked Westwinds (Myrtle Beach) - @ 150 miles away - a 2br for wife & me and another couple. Husband (other couple) hospitalized a few days ago, so they couldn't come. My wife decided to stay home and encourage friend's wife. I came by myself. The resort and reservation desk staff are nice. I highly recommend this resort!
With plenty of time on my hands over the 3 days, I decided to see what new scams were being perpetuated at the updates. The guy at the desk used the same T&L spiel, but also told me that Wyndham had a new program that allowed owners to carry over their points for 4 years (found out later he was deceptively referring to hotel points). He also offered me 15k additional reward (hotel) points as incentive to attend the "update" (70k so far, not bad!).
Without thinking, I gave him my Wyndham cc (which had the rewards number on it). Without asking permission or informing me, he charged $60 for the update deposit on this card. When I later found out about the charge, I was told "don't worry, it will be refunded after the update". I printed off the South Carolina code of laws and penalties on fraud, and gave it to him and his sales manager.
The "update" was as to be expected. Didn't learn anything new. I was offered the opportunity to lower my maintenance fees @ $40/month if I buy 300k more points for $100,000. The manager couldn't understand why I didn't comprehend the financial sense of doing this.
The manager tried telling me that my resale points would not get special promos (I told him about my 55k reward points), he told me that I wouldn't get special discounts and last minute deals (which I've gotten and used in the past). Yes, there are some perks/discounts I will not get, but they are not anywhere close to worth $100,000. I left the meeting with the manager frustrated that I can't recognize a good deal.
Going into this "update" and knowing what to expect, I actually enjoyed myself. Caught the manager in some lies, nut he insisted as a professional he knew more than I did, It was an interesting way to spend some of my free time. I appreciate all of the comments on this site and others which prepared me.
They let you attend without your wife?
 
They let you attend without your wife?

I'm gonna let you all in on a little tip.

When you check in, don't give them your wife's name for the room. Give them another name to get the number of wristbands you need.

Book your update. You only have to have the wife attend the update if they are travelling with you. And if you don't give them her name at check-in, they don't know any better.

After the update, put the wife's name on the room.

They lie to us incessantly at these updates... two can play at this game
 
I'm gonna let you all in on a little tip.

When you check in, don't give them your wife's name for the room. Give them another name to get the number of wristbands you need.

Book your update. You only have to have the wife attend the update if they are travelling with you. And if you don't give them her name at check-in, they don't know any better.
This might depend on the location / laws. Because I recall my first brush with TS was a discounted trip to Orlando and my dad came with us, but my mom didn't. Back in 2000 this was all by mail, and they didn't have all the info up front. So they just said "here's the free stuff, you can't attend the presentation because your wife isn't here" to my dad.
 
thepointsguy website values WR points at 1.1 cents. I've found most stays (usually La Quinta for us but also some Wyndham TS 1 BR units) take 15,000 points/night.
We use our hotel points when visiting family in western Wisconson (no Club Wyndham there). We can get a nice room, with full breakfast, for 7,500 points per night.
 
They let you attend without your wife?
I told the guy at the desk that my wife wasn't with me - slow season, so I suspect he was desperate for a commission. The sales team gave me no hassle about it.
 
They let you attend without your wife?
I told the guy at the desk that my wife wasn't with me - slow season, so I suspect he was desperate for a commission. The sales team gave me no hassle about it
I'm gonna let you all in on a little tip.

When you check in, don't give them your wife's name for the room. Give them another name to get the number of wristbands you need.

Book your update. You only have to have the wife attend the update if they are travelling with you. And if you don't give them her name at check-in, they don't know any better.

After the update, put the wife's name on the room.

They lie to us incessantly at these updates... two can play at this game
Liked "two can play at this game".
 
This might depend on the location / laws. Because I recall my first brush with TS was a discounted trip to Orlando and my dad came with us, but my mom didn't. Back in 2000 this was all by mail, and they didn't have all the info up front. So they just said "here's the free stuff, you can't attend the presentation because your wife isn't here" to my dad.

That's definitely not the law in Florida. I've had "updates" by myself at at least 4 of the FL resorts, i'm a Florida resident too.

The restriction Wyndham and most of the other timeshare operators arbitrarily impose is "wife must be with you if she is travelling with you". But if they are not there, it's open season.
 
That's definitely not the law in Florida. I've had "updates" by myself at at least 4 of the FL resorts, i'm a Florida resident too.

The restriction Wyndham and most of the other timeshare operators arbitrarily impose is "wife must be with you if she is travelling with you". But if they are not there, it's open season.
The impression I get is unless there are a few outlier state laws that I'm not going to bother to hunt down, the question of whether an owner can attend alone when the co-owner spouse is not with them is entirely a business decision, not a legal one. And most resorts will happily try to sell to that solo traveling spouse, though they may also be the first to be dropped during busy periods when the sales calendar has filled up.
 
The impression I get is unless there are a few outlier state laws that I'm not going to bother to hunt down, the question of whether an owner can attend alone when the co-owner spouse is not with them is entirely a business decision, not a legal one. And most resorts will happily try to sell to that solo traveling spouse, though they may also be the first to be dropped during busy periods when the sales calendar has filled up.
I agree. I have never seen nor heard of any law that requires both spouses to be present to receive the incentive. Maybe such laws exist, but would think someone would have found one by now.

Marriott is very strict about it though. No spouse, no tour. I always say my spose is not here when I don't want a presentation. Stops their hounding and harassing in their tracks. Sounds like CW is more lax.
 
ower my maintenance fees @ $40/month if I buy 300k more points for $100,000.
Lol, of course this is a lie anyway, but with a breakeven point of... **checks math** 625 years, you'd be crazy not to take this deal!
 
". . . lower my maintenance fees @ $40/month if I buy 300k more points for $100,000."

Breakeven point is a couple hundred years from now, disregarding the time value of money.
625 years to be exact...
 
625 years to be exact...

I wonder how many resorts they will have in 625 years.

Minus 15 this year... with nothing on the radar (i will believe the stories of Chicago and Nashville when I see the resorts in our website to book)
 
They let you attend without your wife?
They let you attend without your wife?
I am a "resale" owner.
I received an email promo offer for a December stay at @ 20 resorts. The offer was 55k Reward points. I picked Westwinds (Myrtle Beach) - @ 150 miles away - a 2br for wife & me and another couple. Husband (other couple) hospitalized a few days ago, so they couldn't come. My wife decided to stay home and encourage friend's wife. I came by myself. The resort and reservation desk staff are nice. I highly recommend this resort!
With plenty of time on my hands over the 3 days, I decided to see what new scams were being perpetuated at the updates. The guy at the desk used the same T&L spiel, but also told me that Wyndham had a new program that allowed owners to carry over their points for 4 years (found out later he was deceptively referring to hotel points). He also offered me 15k additional reward (hotel) points as incentive to attend the "update" (70k so far, not bad!).
Without thinking, I gave him my Wyndham cc (which had the rewards number on it). Without asking permission or informing me, he charged $60 for the update deposit on this card. When I later found out about the charge, I was told "don't worry, it will be refunded after the update". I printed off the South Carolina code of laws and penalties on fraud, and gave it to him and his sales manager.
The "update" was as to be expected. Didn't learn anything new. I was offered the opportunity to lower my maintenance fees @ $40/month if I buy 300k more points for $100,000. The manager couldn't understand why I didn't comprehend the financial sense of doing this.
The manager tried telling me that my resale points would not get special promos (I told him about my 55k reward points), he told me that I wouldn't get special discounts and last minute deals (which I've gotten and used in the past). Yes, there are some perks/discounts I will not get, but they are not anywhere close to worth $100,000. I left the meeting with the manager frustrated that I can't recognize a good deal.
Going into this "update" and knowing what to expect, I actually enjoyed myself. Caught the manager in some lies, nut he insisted as a professional he knew more than I did, It was an interesting way to spend some of my free time. I appreciate all of the comments on this site and others which prepared me.
Oh Good lord! We just got offered pretty much the same thing: 300K points for almost 100K - the spin was that we might as well buy now and get use of it because in 2035 Wyndham will be giving us 300K Margaritaville points. They also said that our maintenance fees will never go up and that the Margaritaville Status will extend to the rest of our developer owned points (we have resale too) Our maintenance fees will go down with this purchase but only a few hundred a month. They also said Wyndham will give us a 60% rebate on existing reservations and it will be within 60 days of check in and will appear as a credit in our account. I called wyndham and they said there are no "rebates" The math ain't mathing!
 
Have you considered reporting the incident to the SC real estate commission? Especially if those numbers do not factually add up. Because until that begins to happen, it only gets worse. Look at it this way, you can help save another innocent person 100K. If you really want to help other owners, there is nothing better you can do.

Perhaps the real estate commission is desperately wanting to hear from you. Because without your complaint, their hands are somewhat tied. A slow flow of increasing complaints is all they need to begin. It comes down to us. Do we just keep complaining or try to rescue owners wasting 100K?

Real estate commissions write rules, just like TnL does. They interpret those rules however they choose to interpret them, just like TnL does. They enforce those rules how they choose. And if they find cause, they will use their legal team for enforcement, on their dime.

The finger points back to us. If it's all talk, nothing happens. IMO, we should be embarrassed if we are that complacent.

Here's a link directly to the form, so no excuses! It takes YOU to help fix this. Relying on someone else to start will never fix the problem.

 
Oh Good lord! We just got offered pretty much the same thing: 300K points for almost 100K - the spin was that we might as well buy now and get use of it because in 2035 Wyndham will be giving us 300K Margaritaville points. They also said that our maintenance fees will never go up and that the Margaritaville Status will extend to the rest of our developer owned points (we have resale too) Our maintenance fees will go down with this purchase but only a few hundred a month. They also said Wyndham will give us a 60% rebate on existing reservations and it will be within 60 days of check in and will appear as a credit in our account. I called wyndham and they said there are no "rebates" The math ain't mathing!
My goodness - I would laugh them out of the place. I got 405,000 pts for $2k, and 203,000 for free.
 
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