All the restaurants are serve yourself. Last summer they experimented with a full service option in New France, but this year it is back to being a reserved area for those who fork out $29 per person to sit there, eat Smokehouse food, and have a "preferred" seat at the Kinetix show. Same is true for the Festhaus- you can buy a reserved seat, but really, you don't need to. IMO, neither is worth it.
We live local and we enjoy the Festhaus for German and the Smokehouse for ribs, chicken, and an excellent beef brisket. If going for dessert, Festhaus is great, or the candy store in the German village area. La Cucina (Festa Italia)and Squires Grill leave a lot to be desired. The food in Italy is ok- my son loves the spaghetti and my husband likes the chicken parm...I'd rather have the Smokehouse. The shows at the Festhaus and in Italy keep our son (age 2) entertained.
If you just have adults in your party- beer school is fun, but it fills up fast. So does the tasting room at the Festhaus.
Jeni