JoePar
TUG Member
Fall Owner Newsletter October, 2006
Thank You From Festiva Resorts
Thank you for choosing to become an owner with The Atrium Resort and now Festiva Resorts. We hope that you have enjoyed your ownership at The Atrium Resort and we hope to increase your ownership enjoyment now that The Atrium Resort is a full fledged member of the Festiva Family. What does that mean? It means whether you purchased with Festiva Resorts or prior to Festiva Resorts, you now have full Festiva benefits.
In addition to the internal trade possibilities you have had previously, you will now be a member of Festiva Travel and Cruises, you have access to cruise with Elite Island Yachts, you can take advantage of Festiva Bonus week specials at any of our participating resorts, and you will have the same 50% discount on rental reservations at most Festiva resorts. You can now call toll free and speak with a trained owner services professional to answer any of your questions and you will be immediately notified and enrolled in any new benefits offered by Festiva. For more information on any of these benefits please visit www.festivaresorts.com or call 1-866-933-7848.
As most of you are no doubt aware, Festiva Resorts purchased The Atrium Resort and assumed management in October 2005. In the past year we have found that the resort is in need of many things. First and foremost, the resort needs to be able to operate on its own financially. In 2005 The Atrium Resort lost more than $150,000 and is forecasted to lose at least that much in 2006. Festiva has subsidized that loss to date, but we cannot continue to do so.
The overall condition of the resort is another critical area of need. Room furnishings, exterior, electrical wiring, generators and many other areas are in need of a full refurbishment as the resort goes into its 14th year. Finally there is the issue of a reserve fund. The resort has never operated at a surplus and therefore has never been able to establish a reserve fund. A reserve fund should be set aside to provide for financial shortfalls, major renovation projects and emergency funds in case of natural disaster.
As the operating budget cannot afford hurricane insurance, it is of the utmost importance that a reserve be established to ensure that there are repair funds in case of a disaster. For these reasons Festiva has determined that the operating revenues which are primarily sourced from maintenance fees must increase, that capital funds for renovation and structural improvement must be raised and that a reserve fund must be put in place.
Unfortunately, as the new owner and manager of the Atrium, Festiva Resorts must pass along the never welcome news that a 10% increase in your annual maintenance fees and a special assessment fee equal to two times (annual owners) or one times (biennial owners) your annual maintenance fees per unit week are required from you as an owner in order to provide the funds necessary to satisfy the previously mentioned needs. You, as a resort owner, have entrusted your investment in family vacations to the Atrium Resort. Rest assured, we take that responsibility seriously and are making the investments necessary to enhance the resort and resort experience to the level you demand. We trust that you will understand and agree that we must work together in order to maintain The Atrium Resort at the Gold Crown level you expect.
We again welcome you to our family of resorts and hope that through Festiva and our partners, all of your vacation dreams come true.
As always, should you have any questions or concerns, we are just a phone call away at 1-866-933-7848.
Thank you,
Festiva Resorts
Owner Services/Central Res. 1-866-933-7848 www.festivaresorts.com
Thank You From Festiva Resorts
Thank you for choosing to become an owner with The Atrium Resort and now Festiva Resorts. We hope that you have enjoyed your ownership at The Atrium Resort and we hope to increase your ownership enjoyment now that The Atrium Resort is a full fledged member of the Festiva Family. What does that mean? It means whether you purchased with Festiva Resorts or prior to Festiva Resorts, you now have full Festiva benefits.
In addition to the internal trade possibilities you have had previously, you will now be a member of Festiva Travel and Cruises, you have access to cruise with Elite Island Yachts, you can take advantage of Festiva Bonus week specials at any of our participating resorts, and you will have the same 50% discount on rental reservations at most Festiva resorts. You can now call toll free and speak with a trained owner services professional to answer any of your questions and you will be immediately notified and enrolled in any new benefits offered by Festiva. For more information on any of these benefits please visit www.festivaresorts.com or call 1-866-933-7848.
As most of you are no doubt aware, Festiva Resorts purchased The Atrium Resort and assumed management in October 2005. In the past year we have found that the resort is in need of many things. First and foremost, the resort needs to be able to operate on its own financially. In 2005 The Atrium Resort lost more than $150,000 and is forecasted to lose at least that much in 2006. Festiva has subsidized that loss to date, but we cannot continue to do so.
The overall condition of the resort is another critical area of need. Room furnishings, exterior, electrical wiring, generators and many other areas are in need of a full refurbishment as the resort goes into its 14th year. Finally there is the issue of a reserve fund. The resort has never operated at a surplus and therefore has never been able to establish a reserve fund. A reserve fund should be set aside to provide for financial shortfalls, major renovation projects and emergency funds in case of natural disaster.
As the operating budget cannot afford hurricane insurance, it is of the utmost importance that a reserve be established to ensure that there are repair funds in case of a disaster. For these reasons Festiva has determined that the operating revenues which are primarily sourced from maintenance fees must increase, that capital funds for renovation and structural improvement must be raised and that a reserve fund must be put in place.
Unfortunately, as the new owner and manager of the Atrium, Festiva Resorts must pass along the never welcome news that a 10% increase in your annual maintenance fees and a special assessment fee equal to two times (annual owners) or one times (biennial owners) your annual maintenance fees per unit week are required from you as an owner in order to provide the funds necessary to satisfy the previously mentioned needs. You, as a resort owner, have entrusted your investment in family vacations to the Atrium Resort. Rest assured, we take that responsibility seriously and are making the investments necessary to enhance the resort and resort experience to the level you demand. We trust that you will understand and agree that we must work together in order to maintain The Atrium Resort at the Gold Crown level you expect.
We again welcome you to our family of resorts and hope that through Festiva and our partners, all of your vacation dreams come true.
As always, should you have any questions or concerns, we are just a phone call away at 1-866-933-7848.
Thank you,
Festiva Resorts
Owner Services/Central Res. 1-866-933-7848 www.festivaresorts.com