Asked to Do More at Check Out Lately?

[Eric B]

Uggg, just got to NCV this weekend and received this upon check in….in addition, we can’t exchange bath towels(they said that was housekeeping now and there would be a charge), so we also must wash our bath towels ourselves. View attachment 111462

Frankly I much prefer the honest request to assist if you have time over the downright fabrication that many owners and guests are asking how they can help out. It would be nice if they said "please" but they did say "Thank you". I, for one, am much more likely to do something when treated like a human being.

 

[vol_90]

Laminated place card in the rooms at Grand Vista referencing check out suggestions based on feedback per the letter.

 

[pedro47]

IMHO, this is a way to expect the number of housekeepers will be reduced in the coming years.

 

[Superchief]

Have any owners on TUG ever asked MVC management how we can help housekeeping when we check out? I wonder where they come up with this BS? Perhaps some former salespeople are now working for operations or headquarters.

 

[ahdah]

I wonder when this started. I stayed at Marriott Mountainside in January and MountainValley Lodge in March and was not asked to do anything before checkout.

We have been Marriott owners for over 20 years, and in the beginning we were asked to strip the bed, load the dishwasher and take out trash. I did it then and I continue to do those things now.

 

[Dean]

We have been Marriott owners for over 20 years, and in the beginning we were asked to strip the bed, load the dishwasher and take out trash. I did it then and I continue to do those things now.

I continue to not understand the uproar. These are reasonable requests and only requests but it reality it's only common sense and common decency. Years ago we had multiple resorts give us a checklist with the implication (often stated) that we'd be responsible for anything missing if not noted and turned in by a given timeframe. This was more common at non MVC properties but I'm pretty sure we had that experience at HP & Monarch in the last 90's.

 

[Superchief]

I continue to not understand the uproar. These are reasonable requests and only requests but it reality it's only common sense and common decency. Years ago we had multiple resorts give us a checklist with the implication (often stated) that we'd be responsible for anything missing if not noted and turned in by a given timeframe. This was more common at non MVC properties but I'm pretty sure we had that experience at HP & Monarch in the last 90's.

I recall completing the inventory lists for the first few years at Royal Palms, but never recall being asked to strip the beds at a MVC resort.

 

[bazzap]

We have been Marriott owners for over 20 years, and in the beginning we were asked to strip the bed, load the dishwasher and take out trash. I did it then and I continue to do those things now.

Interesting, as we have been owners for well over 20 years too and we have never been asked to strip beds
We do everything else.
We don’t strip the beds though, we don’t even use most of them.


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