Are there membership fees payable to Summer Bay??

[Farm girl]

We just returned from a 2-1/2 month vacation today and I noticed from our telephone display that "Summer Bay" had made several attempts to contact us.

Shortly after getting the last of the gear out of our trailer, the phone rang and it was a lady claiming to be calling on behalf of Summer Bay. She told us that our membership fee was delinquent $127.00 and that's why she was calling us. She also said that the fees had gone up from $99.00 - which supposedly we had paid last May. Huh????

We have owned at Summer Bay/Ramada/Grand Flamingo Club etc. for almost 20 years and have never paid a membership fee...just maintenance fees. She also went on to state that we hadn't touched any of the $9000.00 worth of bonus goodies available to us from our purchase/upgrade. Again..huh??? None of this conversation rings any bells for me.

We did purchase a foreclosure Tower studio week last March (to get into points) but I don't recall any mention of membership fees and definitely don't remember any incentive bonus money etc. etc. The lady did have our correct mailing address but I think that can be come by easily.

I got the feeling she was trying to get credit card information over the phone so I told her I wasn't paying anything over the phone at this time and asked her to email me some information. This was a couple of hours ago and I haven't seen anything yet.

Has anybody had a similar experience lately with this type of thing? Am I right in feeling it might be a scam?

Thanks for any input you can give me.

Julie

 

[timeos2]

We just returned from a 2-1/2 month vacation today and I noticed from our telephone display that "Summer Bay" had made several attempts to contact us.

Shortly after getting the last of the gear out of our trailer, the phone rang and it was a lady claiming to be calling on behalf of Summer Bay. She told us that our membership fee was delinquent $127.00 and that's why she was calling us. She also said that the fees had gone up from $99.00 - which supposedly we had paid last May. Huh????

We have owned at Summer Bay/Ramada/Grand Flamingo Club etc. for almost 20 years and have never paid a membership fee...just maintenance fees. She also went on to state that we hadn't touched any of the $9000.00 worth of bonus goodies available to us from our purchase/upgrade. Again..huh??? None of this conversation rings any bells for me.

We did purchase a foreclosure Tower studio week last March (to get into points) but I don't recall any mention of membership fees and definitely don't remember any incentive bonus money etc. etc. The lady did have our correct mailing address but I think that can be come by easily.

I got the feeling she was trying to get credit card information over the phone so I told her I wasn't paying anything over the phone at this time and asked her to email me some information. This was a couple of hours ago and I haven't seen anything yet.

Has anybody had a similar experience lately with this type of thing? Am I right in feeling it might be a scam?

Thanks for any input you can give me.

Julie

Sounds like your annual points membership fee.

 

[brucecz]

Sounds like your annual points membership fee.

Yes, it does as it went up to $125 per year per RCI Points account.

Bruce

 

[abdibile]

But the points membership fee should be asked for by RCI, not Summer Bay, correct?

 

[Farm girl]

Nope...we were all wrong

Here's an update on my first post.

After going through our purchase materials several times and then making telephone calls to Summer Bay and RCI to make sure our accounts with both were fine, I decided to call that "other" Summer Bay number to try to clarify the matter.

It turned out that the caller was with Summer Bay Vacations and, unknown to us, when we bought the foreclosed week last March, we had been enrolled in the Vacation club and the first year's membership fees were paid for us.

It's too bad that somebody didn't tell us about it when we bought as we had absolutely no idea we'd been enrolled and no ID number had been given to us so that we could access the website. Basically, a year's membership fees and benefits went down the drain because we weren't given that information.

Julie