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Anyone else having trouble placing request in II?

tashamen

TUG Review Crew: Expert
TUG Member
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Embarc points (former Club Intrawest), Trapp Family Lodge
I have tried several times with 3 different browsers to place an ongoing request online in II, and always get an error message. My membership is paid up past the dates I'm requesting, and the week I'm trying to use has been deposited for some time.

I did email them but just needed to vent. :( I'm not going to call in and pay the extra fee to place an exchange through the phone.
 

tashamen

TUG Review Crew: Expert
TUG Member
Joined
Jun 9, 2005
Messages
3,337
Reaction score
76
Location
VT
Resorts Owned
Embarc points (former Club Intrawest), Trapp Family Lodge
Never mind. I was able to do it on another device, although after I placed it got two identical emails from II. I hope they didn't charge me the exchange fee twice! :D
 
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