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Anyone else having trouble logging into Bonvoy?

NboroGirl

NboroGirl

TUG Review Crew
TUG Member
Joined
Jul 7, 2009
Messages
1,266
Reaction score
320
Location
Massachusetts
Resorts Owned
Marriott Grande Vista
Is it just me? I had no trouble logging in yesterday. Today I tried and my login failed. I tried to change the password and was unable to. I called customer service and was told a lot of people are having trouble and the problem was on their end. I'm not sure if that is true or if she just told me that to placate me. I thought maybe I was hacked (my home phone number got slammed last month - transferred to a different carrier without my permission, and the person who stole it was using it in 2 factor authentication accounts to try to get into our financial accounts. Luckily when the phone number was stolen we went and removed it from all of our accounts, including my Bonvoy one) so I'm paranoid now. But she assured me that wasn't the case. So, is anyone else having trouble logging in?
 
P

PsuFrh

Guest
Joined
Oct 16, 2020
Messages
163
Reaction score
61
Resorts Owned
Marriott Ocean Pointe
Marriott Canyon Villas
NboroGirl said:
Is it just me? I had no trouble logging in yesterday. Today I tried and my login failed. I tried to change the password and was unable to. I called customer service and was told a lot of people are having trouble and the problem was on their end. I'm not sure if that is true or if she just told me that to placate me. I thought maybe I was hacked (my home phone number got slammed last month - transferred to a different carrier without my permission, and the person who stole it was using it in 2 factor authentication accounts to try to get into our financial accounts. Luckily when the phone number was stolen we went and removed it from all of our accounts, including my Bonvoy one) so I'm paranoid now. But she assured me that wasn't the case. So, is anyone else having trouble logging in?
Click to expand...
I didn't have any problem logging in on my phone or computer.
 
jmhpsu93

jmhpsu93

TUG Member
Joined
Apr 24, 2018
Messages
1,889
Reaction score
1,242
Location
Maryland, USA
Resorts Owned
MVC Abound Points
MVC Grande Vista (x2)
MVC Cypress Harbour (x2)
MVC Harbour Lake (x2)
Golden Shores (Mexico)
I can't log in with Firefox/Windows...notes that sign in isn't available right now.
 
vol_90

vol_90

TUG Member
Joined
Nov 17, 2018
Messages
577
Reaction score
619
Resorts Owned
Marriott Phuket Beach Club, Grand Chateau, Canyon Villas, Abound & Asia Pacific Points
1724433046086.png
 
L

ljmiii

TUG Review Crew
TUG Member
Joined
Mar 25, 2008
Messages
2,489
Reaction score
1,565
Location
NY, NY
Bonvoy?!? Do you mean Marriott or MVC? I logged into both earlier today.
 
B

BJRSanDiego

TUG Review Crew: Expert
TUG Member
Joined
Jan 8, 2012
Messages
3,659
Reaction score
2,124
Location
San Diego
Resorts Owned
Sands of Kahana, Desert Springs I, DSV2, Shadow Ridge Enclaves Dlx
I logged in this afternoon w/o problem. So, maybe they fixed it.
 
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