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Anyone else having trouble logging into Bonvoy?

NboroGirl

NboroGirl

TUG Review Crew
TUG Member
Joined
Jul 7, 2009
Messages
1,298
Reaction score
336
Location
Massachusetts
Resorts Owned
Marriott Grande Vista
Is it just me? I had no trouble logging in yesterday. Today I tried and my login failed. I tried to change the password and was unable to. I called customer service and was told a lot of people are having trouble and the problem was on their end. I'm not sure if that is true or if she just told me that to placate me. I thought maybe I was hacked (my home phone number got slammed last month - transferred to a different carrier without my permission, and the person who stole it was using it in 2 factor authentication accounts to try to get into our financial accounts. Luckily when the phone number was stolen we went and removed it from all of our accounts, including my Bonvoy one) so I'm paranoid now. But she assured me that wasn't the case. So, is anyone else having trouble logging in?
 
NboroGirl said:
Is it just me? I had no trouble logging in yesterday. Today I tried and my login failed. I tried to change the password and was unable to. I called customer service and was told a lot of people are having trouble and the problem was on their end. I'm not sure if that is true or if she just told me that to placate me. I thought maybe I was hacked (my home phone number got slammed last month - transferred to a different carrier without my permission, and the person who stole it was using it in 2 factor authentication accounts to try to get into our financial accounts. Luckily when the phone number was stolen we went and removed it from all of our accounts, including my Bonvoy one) so I'm paranoid now. But she assured me that wasn't the case. So, is anyone else having trouble logging in?
Click to expand...
I didn't have any problem logging in on my phone or computer.
 
I can't log in with Firefox/Windows...notes that sign in isn't available right now.
 
1724433046086.png
 
Bonvoy?!? Do you mean Marriott or MVC? I logged into both earlier today.
 
I logged in this afternoon w/o problem. So, maybe they fixed it.
 
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