Try This
CARTER28 said:
I just got off the phone with II, they said because my unit is listed as "float" i can not do a search until I actually make a deposit and II adds it to my account with an actual unit #. I can however call II and they will search for me because on there system they can override the unit # but I can not from there website.
There has to be more people out there in this situation if we all call and complain maybe they will change it.
ETA: I reread your post. Not sure if what I wrote below applies. Does it ask you to input your unit #?
This happened to us with our 1st Marriott week. It has to do with how II sets up your account. After several calls, I finally got to the right person in the right department. They ended up inputting "N/A" for the unit #, which ended the problem. I would call back & speak to some else. Someone in their internet department may have resolved it, but I'm not sure. I do recall it took a couple months to straighten out. In the meantime, I was able to search without depositing by entering the unit #. The unit # depends on your resort & until size. For example, a 1-bedroom Aruba Ocean Club unit # is "OBOV". The best way to find your unit # is to search for a reservation at your resort via
www.marriott.com. A list of available rooms will show up & there should be a code (i.e., unit #) like OBOV, TMOV, etc.