Info on timeshare goldline (link to BBB review and excerpts from sample contract)
Compared to other similar companies, a relatively painless experience (so far). All conversations/correspondence occurred on 27 Feb 2010.
============
BBB gives them an F rating, which means they don't have enough information to give a rating.
http://www.bbb.org/arkansas/business-reviews/timeshare-resale-and-rental-marketing/timeshare-goldline-in-searcy-ar-90238393
They were very nice and professional on the phone. They sent me a sample contract. After reading the contract, I decided to stop the process. There is a lot of legwork that is done before they truly match you with a buyer. They are a marketing/resale company, and the marketing comes first. I understand why they would want $$ before doing the legwork, but it was pricey. I simply told him, Solomon, that the small inconsistency between how they got me interested ("we have a buyer") and what the contract said ("buyer will be found in phase 5") was enough to scare me off and I just couldn't do it. I asked him to please remove me from his call list. He took my "no" well and politely; the conversation ended seconds later.
Here are the parts of the contract that interested me:
1. CONDITIONS
This Agreement will not take effect, and Company will have no obligation to initiate or engage in services provided in accordance with the terms of this Agreement without Customer first executing Agreement and forwarding of fee, solely as evidence of good faith of ability to pay for services rendered, in accordance to the terms outlined in Section 2 entitled “Service Process Outline and Fees”.
2. SERVICE PROCESS PHASES OUTLINE AND FEES
The service process consists of six distinct yet related phases as escribed below:
Phase 1: Data and Document Collection
We send out the following documentation for you to complete and send back (be sure to keep a copy for your records):
■ Name Affidavit
■ Seller Affidavit
■ Proof of Identification Form
■ Clean Title Affidavit (No-Lien Affidavit)
■ Privacy Act Information (for your records only)
Phase 2: Data Compilation and Title Search
Upon receipt of the foregoing, we:
■ Compile the forms received and timeshare property data to complete a Title Search Request Form.
■ Complete Title Search to ensure clean, marketable title.
Phase 3: Title Search Review and request for Authorization to Release Information
■ Analyze Title Search results to make certain that timeshare property has free and clear title, without any liens or encumbrances and is ready for sale.
■ A copy of the Title Search results is then forwarded on to you via certified mail for your records along with an Authorization to Release Information.
Phase 4: Request for Estoppel Letter from Resort
■ Upon receipt of the Authorization to Release Information from you, we send said authorization to the resort to request the Estoppel Letter. It is a document sent to a bank (or other lender), or a tenant requesting a payoff of a mortgage, assessments or taxes due, or rental amounts due on a lease, to incorporate these amounts into the Settlement Statement for the buyer and seller of the timeshare property. All assessments and payments due must be incorporated into the amounts due at Closing and paid at the time of the Closing. Some amounts may be pro-rated, but all must be included in the Settlement Statement. The Estoppel Letter facilitates this process.
■ Upon receipt of the Estoppel Letter, we forward a copy to you for your records.
Phase 5: Matching Seller with Buyer
■ At this point the timeshare property is ready to be sold. We then market your property to potential buyers which fit your specifications and allow you to negotiate terms with the potential buyers using us as an intermediary. We help facilitate the transaction but the actual sale is completed between you and the potential buyer.
Phase 6: Document Transfer Assistance
■ After you have negotiated the sale of your timeshare property, you have the option to utilize Timeshare Goldline for all necessary transfers of documents between you and the buyer (Additional fees apply).