Any tips on the HGVC Presentation - Vegas

[fgauer]

Hi All,

After cruising these forums for the past 4 months or so, my wife and I have put our sight on buying HGVC in Vegas - RESALE (of course!! ). We have our reasons for doing this etc. etc.

...until then (i.e. we're planning on buying RESALE at the end of this year sometime) we have planned a short jaunt to Vegas in May and we're staying at the HGVC Hilton and attending their presentation (i.e. we want to get a first-hand view of what we're intending on doing). They gave us a great rate on a 1 bedroom for our time there and we're taking advantage of it.

I was just wondering if any of you guys have any tips on attending an HGVC presentation. I get edgy at high pressure sales tactics and stuff like this. It can ruin my day (lol). So I wanted to know any tips or feedback on typical HGVC presentations.

I already know this:

1) I am going to buy resale - I'm not going to buy from the developer. And I will not budge on this.

What I am looking for is information like:

1) Are the presentations high-pressure? Do the HGVC reps hassle you a lot?
2) Some do's and dont's...
3) Anyone who has gone through the presentation (at Vegas or anywhere else) that has some tips and tricks?
4) Anything else that anyone has to offer

Thanks a lot!!!!

 

[ricoba]

Typically HGVC is fairly low pressure sales, but again it does depend on the sales person you get. It also depends on your personality. An excellent sales person can be very low pressure and still close the sale because he or she is trained in the process and knows the key words to use to break down your resistance.

Just go and politely say no, no, and I mean NO....and not worry about it.

But if it makes you edgy and nervous, why go? If you want to simply see before you buy, rent a suite on expedia.

 

[dougp26364]

A salesman will look for "buying questions" and if they hear them, they'll press the presntation. Essetially, a buying question is anything that shows you have interest in what they're showing you. If you start asking detailed questions about how the point system works, the minimum numbers of days you can reserve, what would Gold season cost instead of platinum season et.... then you're showing interest in the product and are a good prospect to purchase. Any salesman worth their salt knows when someone is definately interested and will generally have a better than even chance of closing the sale.

If you want to get out of there with the least amount of pressure, let the salesman do the talking and listen without asking to many questions . Start asking questions and you're going to be in for a long afternoon, even if it is a low pressure presentation. The next thing you know, it will either be three or four hours of your day gone and most likely you'll be walking out the door with a signed contract.

Most importantly, DON'T ask questions after the initial $$ figure is thrown out for a unit. At this point, asking questions is the kiss of death. They KNOW you want to own and they'll start pressing the attack trying to find out what button they have to push to get you to sign.

 

[PigsDad]

When they give you the price, look shocked and ask, "Is that in dollars or pesos?!?"

I would agree the Hilton presentation tends to be lower pressure, but you could get stuck with a gung-ho salesperson. If you're feeling up to it, come with some information on resales, and and them why you should spend $10K more (at least) to buy from them. Sit back and enjoy the lies! :rofl:

I was told by a few different salespeople just about everything:

• I would get lower priority in reservations
• There is a separate set of customer support (lower level) that I would deal with
• I couldn't join the Club, and therefore not use the HGVC reservation system
• That Hilton would invoke its Right of First Refusal for any sale less than developer's prices

It was actually quite comical!

Kurt

 

[jehb2]

A salesman will look for "buying questions" and if they hear them, they'll press the presntation. Essetially, a buying question is anything that shows you have interest in what they're showing you.

You are so correct. We are owners and went with my sister to a presentation. The nice young salesman was all set to let us go after only 10 minutes and my sister said "I don't know I might buy in the future." We were kept for the full hour. Uggghhh!

 

[jehb2]

(i.e. we want to get a first-hand view of what we're intending on doing). They gave us a great rate on a 1 bedroom for our time there and we're taking advantage of it.

I was just wondering if any of you guys have any tips on attending an HGVC presentation.

I get edgy at high pressure sales tactics and stuff like this. It can ruin my day (lol). So I wanted to know any tips or feedback on typical HGVC presentations.

Just keep in mind "I'm buying resale, I'm buying resale." There is absolutely no reason to buy from the developer. The only truthful reason they can come up with is that resales won't count towards the "elite" membership. However, I have been a happy HGVC member since 1999 and I see little benefit in the elite program.

 

[ricoba]

Just keep in mind "I'm buying resale, I'm buying resale." There is absolutely no reason to buy from the developer. The only truthful reason they can come up with is that resales won't count towards the "elite" membership. However, I have been a happy HGVC member since 1999 and I see little benefit in the elite program.

I agree that "elite" will be the thing they will use to try and close the sale, if you talk about resales.

I am with you regarding elite. Some members probably find it to be a great perk. But I haven't seen anything in it for me at this point. Maybe with the newer priced resorts requiring more points elite will mean something, but right now I don't think it's that great a benefit for us.