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Any recent information about deed back to HGVC? I'm looking for contact information for inside HGVC, not for outside timeshare resale brokers.

CalGalTraveler

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Congrats. That is great news.

Were the giveaway deeds purchased resale or retail? And do you own retail deeds or retail HVC trust beyond that?

IMHO...Although these are low owner value, HGVC could probably rent these units out on Hilton.com for F1 and Superbowl for a profit so the risk is low.
 

Snezz1e

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Full contract terms below for anyone curious. Don't see anything in regards to paying anything. I wonder if I'm allowed to not pay 2024 fees and use the 2024 points. Not going to do that since I don't want to risk the deal falling through. These deeds were all resale that I got for near free. I own substantial amount of resale points (200k+). No retail until the trade in deal I posted about closes.

HOA VOLUNTARY SURRENDER
PROGRAM TERMS AND CONDITIONS
Other terms and conditions to the Voluntary Surrender Agreement (“Agreement”):
1. Property Maintenance and Expenses (Homeowner’s Association Assessments). If all the terms and conditions of this Agreement are met, you will be released from all remaining property maintenance and expenses (“HOA Fees”) associated with your vacation ownership interest upon the successful conveyance of your vacation ownership interest back to us.
2. Satisfaction and Release of Liability (HOA Liens). If all the terms and conditions of this Agreement are met and, upon conveyance of your vacation ownership interest to us by Warranty Deed (or the equivalent in the state where your vacation ownership interest is located), we will release any liens held by Hilton encumbering the vacation ownership interest. Upon recording the required lien release(s), as any Homeowner’s Association lien(s) for delinquent assessments (if applicable) will be satisfied, which will result in Hilton (and/or its affiliates) foregoing all rights to pursue a deficiency judgment.
3. Foreclosure Sale Suspension – only applicable to owners already in foreclosure. We will suspend any foreclosure sale date until the conveyance of your Property has been completed, provided you return a validly executed and recordable deed and continue to abide by the terms and conditions of this Agreement. If any of the terms and conditions of this agreement are not met within 45 days as of the date of this agreement, we may initiate or continue the foreclosure process as permitted by the mortgage documents, recorded liens and/or governing association documents.
4. Termination of This Agreement. We may terminate this Agreement at any time if:
a. Your financial situation improves significantly, you qualify for loan modification, you bring the account current or you pay off the obligations associated with the account (mortgage, association assessments, and/or other fees) in full.
b. You fail to act in good faith with the Agreement.
c. A significant change occurs to the property condition or value.
d. There is evidence of fraud or misrepresentation.
e. You file for bankruptcy and the Bankruptcy Court declines to approve the agreement.
f. Litigation is initiated or threatened that could affect title to the property or interfere with a valid conveyance.
5. Settlement of a Debt. The proposed transaction represents our attempt to reach a settlement of your account, which may be associated with delinquent obligations (such as a delinquent mortgage or Homeowner’s Association assessments). You are choosing to enter into this Agreement even though there is no guarantee that the transaction will be successful. In the event this transaction is unsuccessful, we may exercise our remedies under the mortgage or governing association documents, including foreclosure. In consideration for Hilton’s willingness to accept the return of the Vacation Ownership Interest (VOI), you agree to release Hilton from and against any and all present or future claims and/or disputes that you may assert or may have asserted against Hilton of any nature whatsoever, known or unknown and immediately withdraw any such complaints made against the Indemnified Parties with any local, state, or federal agency, and cancel any credit card dispute or investigations it may have opened in connection with the Contract.
6. Credit Reporting Considerations We cannot provide opinions or assumptions as to the impact to the borrower’s credit score, nor do we have control over, or responsibility for, the impact on the borrower’s credit score.
7. Membership Benefits. Benefits associated with the above contract and HGVClub Membership shall automatically terminate once you no longer own a vacation ownership interest at an affiliated resort. Once HGVClub Membership is terminated, benefits and privileges of HGVClub Membership automatically and immediately cease. For instance, any unused Bonus Points or any Hilton Honors privileges granted solely in connection with HGVClub Membership shall automatically expire. Furthermore, reservations are subject to cancellation upon termination of the HGVClub Membership.

8. No Refund. Owner understands and agrees that no refund of any amounts paid by the owner in connection with the VOI will be due or payable to Owner or any third party. Additionally, any chargeback attempts on credit card or debit card payment(s) previously made in connection with the VOI may be deemed as a failure to act in good faith by the owner and result in termination of this agreement.
 

GT75

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I sent an e-mail to the portfolio services e-mail above a little over a week ago for the seven contracts (the six I posted in free section plus one more). They just got back with agreements for me to sign to start the deed back process for all of them.
I just looked at the list of TS that you are deeding back to HGVC. As you stated, mostly these are free, giveaway deeds with many being Gold season. I am very surprised that HGVC is taking them back. Has something changed from HGVC end? Congratulations, btw.
 

alwysonvac

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I sent an e-mail to the portfolio services e-mail above a little over a week ago for the seven contracts (the six I posted in free section plus one more). They just got back with agreements for me to sign to start the deed back process for all of them. I did mention I just bought enough retail for premier+ and will be pursuing Centum in future (unlikely unless I get great deal) and said this would help me with the process. Don't know if that swayed them favorably or they would of said yes regardless. Faster and cheaper process than trying to give them away.

Thanks for sharing the update. This is very good news! :)
Owners left with no options will default. Increase Bad debt will lead to MF increases which will lead to additional owners defaulting. :rolleyes:
 

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CalGalTraveler: HGVC took the t/s back without using a resale broker. There weren't any fees, other than the notary fee ($30 in CA) that we had to pay when we signed the deed back to HGVC. I also paid UPS for tracking, so I knew when the deed got to HGVC.
Thank you for posting your adventure with this:). When you inquired to HGVC about taking back your property did they request any kind of proof of your reason (health challenges)? I don't want to provide any kind of private info. Thanks!
 

FastCar

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I sent an e-mail to the portfolio services e-mail above a little over a week ago for the seven contracts (the six I posted in free section plus one more). They just got back with agreements for me to sign to start the deed back process for all of them. I did mention I just bought enough retail for premier+ and will be pursuing Centum in future (unlikely unless I get great deal) and said this would help me with the process. Don't know if that swayed them favorably or they would of said yes regardless. Faster and cheaper process than trying to give them away.
@Snezz1e
Thank you for sharing. I'm in a similar position. My transitions request has been approved. I'm waiting for the agreements to be sent to me to sign. Could you please tell me how long did it take to receive the agreements? Many thanks.
 

Snezz1e

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@Snezz1e
Thank you for sharing. I'm in a similar position. My transitions request has been approved. I'm waiting for the agreements to be sent to me to sign. Could you please tell me how long did it take to receive the agreements? Many thanks.
Initial agreement was about 10 days. The warranty deed was 2-3 days.
 

FastCar

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Thank you very much. It's good to hear.
 

mzkayjay

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Initial agreement was about 10 days. The warranty deed was 2-3 days.
I am trying to secure a take-back of my Bay Club, Waikoloa deed with Hilton as my husband is no longer able to travel out of country for medical reasons. Hilton contacted me about 5 weeks after I emailed them with my request. They wanted me to give them financial info over the phone but I wasn't able at that moment to do so. I called them back and got a different guy who seemed a little hesitant and kept pausing the phone. Maybe he was training. Anyway, they sent me a package by email with a cover letter expressing concern that we are 'having financial difficulties' and giving us info on different loan options. Our timeshare has been paid off for over 25 years so none of that applied. They also asked for financial information and provided several options for 'hardship take-back', none of which apply to us. I have written back for clarification as I think they have sent me the wrong package for completion. Has anyone else experienced this?
 

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Have you tried to Sale? We recently stayed at The Bay Club and really enjoyed it. However I can not buy as my wife had made it clear no more timeshares.
 

mzkayjay

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Have you tried to Sale? We recently stayed at The Bay Club and really enjoyed it. However I can not buy as my wife had made it clear no more timeshares.
Yes, I was there in November, went on my own. We have had many great vacations there since 1996, so it doesn't owe us a thing. Hilton referred us to a broker and we had it listed on the resale market for 3 years with no bites. Asked only $1000, but we would have given it away. I'm also on two of the HGVC Facebook groups and listed it there too, with no luck. So I've asked Hilton to take it back as we don't have kids to give it to and I don't think we can (or want to) get into renting it out every year. No regrets, though, the Bay Club is a great place:)
 

SmithOp

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Yes, I was there in November, went on my own. We have had many great vacations there since 1996, so it doesn't owe us a thing. Hilton referred us to a broker and we had it listed on the resale market for 3 years with no bites. Asked only $1000, but we would have given it away. I'm also on two of the HGVC Facebook groups and listed it there too, with no luck. So I've asked Hilton to take it back as we don't have kids to give it to and I don't think we can (or want to) get into renting it out every year. No regrets, though, the Bay Club is a great place:)

Have you tried giving it away here on TUG?

I owned a one bedroom at one time, picked up on eBay for $50. I had no problem giving it away here on TUG.

 

alwysonvac

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I am trying to secure a take-back of my Bay Club, Waikoloa deed with Hilton as my husband is no longer able to travel out of country for medical reasons. Hilton contacted me about 5 weeks after I emailed them with my request. They wanted me to give them financial info over the phone but I wasn't able at that moment to do so. I called them back and got a different guy who seemed a little hesitant and kept pausing the phone. Maybe he was training. Anyway, they sent me a package by email with a cover letter expressing concern that we are 'having financial difficulties' and giving us info on different loan options. Our timeshare has been paid off for over 25 years so none of that applied. They also asked for financial information and provided several options for 'hardship take-back', none of which apply to us. I have written back for clarification as I think they have sent me the wrong package for completion. Has anyone else experienced this?

Have you tried contacting the Bay Club HOA to see if they will take back your week for free?

You're actually the 2nd person to report that they were told to complete a hardship document (link). I would return the first page ONLY and write non applicable next to each options and add a checkbox called " NO LOAN OR OUTSTANDING MAINTENANCE FEE (VOLUNTARY SURRENDER)"

I'm wondering if they are sending the hardship document to anyone who indicates that they need to exit due to health and/or financial reason. :ponder:
 
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mzkayjay

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Have you tried contacting the Bay Club HOA to see if they will take back your week for free?

You're actually the 2nd person to report that they were told to complete a hardship document (link). I would return the first page ONLY and write non applicable next to each options and add a checkbox called " NO LOAN OR OUTSTANDING MAINTENANCE FEE (VOLUNTARY SURRENDER)"

I'm wondering if they are sending the hardship document to anyone who indicates that they need to exit due to health and/or financial reason. :ponder:
I originally contacted Bay Club HOA to inquire if they would take back the deed. They declined and said all such requests are referred to brokers for the resale market, so that's what we did. Thanks for the copy of the hardship doc. I received a five page pkg that included this page as well as a page full of hardship reasons and a request for a detailed financial statement. I returned the whole thing to them advising I thought someone misunderstood my request as we don't really fit into any of the boxes; ex-hubby has serious health issues, but he isn't 'disabled', nor are we experiencing financial difficulties. If I don't hear back from them within a month or so, I will do as you suggest and strike out inapplicable info, restate my original request with the 'voluntary surrender' statement and see where that gets us. Thanks for the input:)
 

mzkayjay

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Have you tried giving it away here on TUG?

I owned a one bedroom at one time, picked up on eBay for $50. I had no problem giving it away here on TUG.

Thanks for the suggestion to try to sell here on TUG. Since I'm mid-stream with the request for take-back, I'll wait and see how that works out. Fingers crossed:)
 

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Thank you for posting your adventure with this:). When you inquired to HGVC about taking back your property did they request any kind of proof of your reason (health challenges)? I don't want to provide any kind of private info. Thanks!

@funnywoman Thanks for reporting back. Glad you had a good outcome. Best wishes on your husband's health.
UPDATE: Although the deed was recorded in early January 2024, Hilton kept saying that it was sending a final letter cancelling the account. I emailed them several times asking for the letter and kept getting the response that Hilton was working on it. Finally, I sent an email saying that as far as I was concerned the account was cancelled when the deed was recorded. I got a letter right after that saying that the account was cancelled and that any points were forfeited.
 

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Finally, I sent an email saying that as far as I was concerned the account was cancelled when the deed was recorded
That's technically not true, though. By acquiring a deed, you're becoming a HGVC member after you enroll correctly and are recognized as such. Likewise, a transfer of a property doesn't automatically terminate your HGVC membership. It's only terminated once the new member enrolls correctly and is recognized as such. The original deed includes all that wording, and you're bound by it.
 

alwysonvac

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UPDATE: Although the deed was recorded in early January 2024, Hilton kept saying that it was sending a final letter cancelling the account. I emailed them several times asking for the letter and kept getting the response that Hilton was working on it. Finally, I sent an email saying that as far as I was concerned the account was cancelled when the deed was recorded. I got a letter right after that saying that the account was cancelled and that any points were forfeited.
Thanks for the update. :)

That's technically not true, though. By acquiring a deed, you're becoming a HGVC member after you enroll correctly and are recognized as such. Likewise, a transfer of a property doesn't automatically terminate your HGVC membership. It's only terminated once the new member enrolls correctly and is recognized as such. The original deed includes all that wording, and you're bound by it.
Her point was that HGVC had more than enough time (several months since the deed was recorded in January) to complete the process. Once a deed is recorded whether it's to an individual(s) or HGVC (via ROFR, buyback or deedback), it really shouldn't take several months to complete the process.

NOTE: It was reported that the total deedback process should take 90-120 days.
 
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