• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Adding Marriott Bonvoy Number to Interval Reservations

JohnB3

TUG Review Crew: Expert
TUG Member
Joined
Jun 22, 2017
Messages
556
Reaction score
400
Location
Richmond, VA
Resorts Owned
DVC - SSR
Grandview Las Vegas (RCI Points)
Marriott - Willow Ridge
When you say "just emailing Interval", what email address did you use? Or did you just reply to the confirmation email?
I selected contact customer support on the web page and filled in a web form so I did not use an address just the general customer support function on the website. I got a response in a few hours to my email account from customerservice@intervalintl.com I did find it a bit odd that I could add the reservation to my bonvoy account on the app on my phone but not using my computer
 

iftravel

TUG Member
Joined
Mar 29, 2024
Messages
556
Reaction score
142
Resorts Owned
DVC - Hilton Head
The Colonies at Williamsburg
When you say "just emailing Interval", what email address did you use? Or did you just reply to the confirmation email?
I also got a quick reply and the Marriott reservation number from the above TUG specific email. But couldn’t find the reservation online using it. Not sure if I need to wait a couple of days cause I just booked the getaway.
 

JohnB3

TUG Review Crew: Expert
TUG Member
Joined
Jun 22, 2017
Messages
556
Reaction score
400
Location
Richmond, VA
Resorts Owned
DVC - SSR
Grandview Las Vegas (RCI Points)
Marriott - Willow Ridge
I also got a quick reply and the Marriott reservation number from the above TUG specific email. But couldn’t find the reservation online using it. Not sure if I need to wait a couple of days cause I just booked the getaway.
I was able to add it using the app on the phone no luck with thw web page
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,396
Reaction score
21,872
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
I also got a quick reply and the Marriott reservation number from the above TUG specific email. But couldn’t find the reservation online using it. Not sure if I need to wait a couple of days cause I just booked the getaway.
WHen did you make the booking? It usually takes a couple days but I can usually look it up the day after booking. I get an error message whenever trying to look up a reservation on the website. App is where it is at.
 

ncaahockeyfan

TUG Member
Joined
May 16, 2011
Messages
174
Reaction score
32
Location
MN
Resorts Owned
Breckenridge Grand Vacations, Hyatt Residence Club
You can email the II TUG Members mailbox and ask them to send you the Marriott reservation number.

Great tip - I received a response in less than two hours and it included my Bonvoy confirmation number. However, the app is not finding the reservation with the Bonvoy number. I might need to wait a day or two - I just made the exchange early this morning.
 

iftravel

TUG Member
Joined
Mar 29, 2024
Messages
556
Reaction score
142
Resorts Owned
DVC - Hilton Head
The Colonies at Williamsburg
WHen did you make the booking? It usually takes a couple days but I can usually look it up the day after booking. I get an error message whenever trying to look up a reservation on the website. App is where it is at.
Made a reservation earlier today. Konw where to add online at marriott.com but couldn't find the reservation. Where to add it in app?

PS: found it. Under trips, there is a tiny line: Missing an uupcoming stay? and click the tiny tiny icon. Thanks for your attention. Guess I need to wait for a couple of days. Great tips!
 
Last edited:

rickandcindy23

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
33,722
Reaction score
10,248
Location
The Centennial State
Resorts Owned
Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge and Shadow Ridge,Grand Chateau; Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms(selling); WKORV-OF ,Westin Desert Willow.
My future II confirmation/ reservation numbers are all on my Bonvoy account. I don't remember adding them. That is odd. Maybe I added them last year. Our Westin Princeville stay is listed for the two weeks, and I see Imperial Palms, but our son is using that week.

I have yet to book anything for our Orlando stay in October.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,396
Reaction score
21,872
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Made a reservation earlier today. Konw where to add online at marriott.com but couldn't find the reservation. Where to add it in app?

PS: found it. Under trips, there is a tiny line: Missing an uupcoming stay? and click the tiny tiny icon. Thanks for your attention. Guess I need to wait for a couple of days. Great tips!
You won't be able to find a reservation that you just made today. You need to wait at least overnight.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,396
Reaction score
21,872
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
More likely 2 days
That is the safest. But my experience is usually I can look it up the next morning. If you confirm something late in the evening it could take longer. I suspect II has a batch process overnight that sends the reservation details to Marriott to update their system.
 

iftravel

TUG Member
Joined
Mar 29, 2024
Messages
556
Reaction score
142
Resorts Owned
DVC - Hilton Head
The Colonies at Williamsburg
That is the safest. But my experience is usually I can look it up the next morning. If you confirm something late in the evening it could take longer. I suspect II has a batch process overnight that sends the reservation details to Marriott to update their system.
Just report back that I was able to find and add the reservation in app after many failed attempts. What’s tricky is I actually booked 5 days short stay getaways but the reservation is actually for 7-day week. I wouldn’t have realized that I should set the check in days 2 days earlier if I didn’t read about others experience. Thank the forum.

Don’t know if I really have the room for 7 days even though I only paid for 5. Guess I will have to call and let them know I will check in 2 days later so they won’t just cancel it with no show. Alternatively I could check in earlier and choose not to stay there.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
50,396
Reaction score
21,872
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Just report back that I was able to find and add the reservation in app after many failed attempts. What’s tricky is I actually booked 5 days short stay getaways but the reservation is actually for 7-day week. I wouldn’t have realized that I should set the check in days 2 days earlier if I didn’t read about others experience. Thank the forum.

Don’t know if I really have the room for 7 days even though I only paid for 5. Guess I will have to call and let them know I will check in 2 days later so they won’t just cancel it with no show. Alternatively I could check in earlier and choose not to stay there.
Yeah, I had that once on a 6 night ShortStay Getaway. The checkin on Marriott.com was actually the day prior to what the II confirmation showed. If I recall my experience and if this is still how it works, you will likely get seven Elite Night Credits for the stay, but don't try to checkin early. The resorts do receive something from Interval International that indicates you are only entitled to the number of nights you booked through the ShortStay. I really don't think II does anything with the extra nights because then two people would have the same confirmation number, but if you checkin early, they will check you out early. You may be able to get into your room early on your arrival day though as they may already have the room ready. It shouldn't be necessary to call the resort about arriving late ad they will have a room for you. They can't give it away or consider you a no show.
 

iftravel

TUG Member
Joined
Mar 29, 2024
Messages
556
Reaction score
142
Resorts Owned
DVC - Hilton Head
The Colonies at Williamsburg
Yeah, I had that once on a 6 night ShortStay Getaway. The checkin on Marriott.com was actually the day prior to what the II confirmation showed. If I recall my experience and if this is still how it works, you will likely get seven Elite Night Credits for the stay, but don't try to checkin early. The resorts do receive something from Interval International that indicates you are only entitled to the number of nights you booked through the ShortStay. I really don't think II does anything with the extra nights because then two people would have the same confirmation number, but if you checkin early, they will check you out early. You may be able to get into your room early on your arrival day though as they may already have the room ready. It shouldn't be necessary to call the resort about arriving late ad they will have a room for you. They can't give it away or consider you a no show.
Great advice. Makes a lot of sense.
 
Top