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The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!
Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge and Shadow Ridge,Grand Chateau; Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms(selling); WKORV-OF ,Westin Desert Willow.
The site is very slow today. Took forever to log in and then it just sat there with a spinning wheel in the middle of the screen.
I have always had problems with booking weeks at SBP because we own so many that it times out after I choose a week I want to book. There is no way for me to choose a week then choose a date. The system is set up to look for available weeks with paid fees in the account, and it goes hunting for a week and times out before it matches an owned week to the reservation I need.
In Marriott's system for reservations, I can choose a specific week and then choose dates. It's slow, sure, but it works every time.
I remember way back when we first owned SBP weeks, we could choose a specific week to deposit. This was the same for SDO. As long as it was available to reserve, we could bank that specific week into II. Fast forward to today, and the combined trading power of SBP 9-43, 47 is not what we had when we could choose any week for deposit. I long for those days to come back.
Marriott weeks can be reserved and banked into II, either I can do it, or Marriot does it for me.
What will Marriott do in the future for SBP and SDO (and other voluntary resale weeks)? Will it be worse or better for us as owners. Will they allow us to deposit specific weeks into II because it's now Marriott, or will Marriott suffer a drastic change and go the way of Vistana for deposits?
Getting Timeout over and over as well. How do we as owners need to address this? It is infuriating. Do you guys just call for reservations? I develop working websites for a living and there is just no excuse for this.
Weird. I tested it for our upcoming WKORV reservations (Safari on Mac) - both HR and SO - and get the same response (download of a zero byte action that does nothing).
I would contact the Advocacy group and inform them - they want to know about IT issues based on my previous interactions with them. Maybe @Ken555 understands this issue better.
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