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I verified the reservation was in my name a couple of weeks ago, so I feel okay about that. Unless something changed with the transfer. I'll still give them a day or so since the data on the vistana site already updated twice, they may still be working on it. Good advice, tho! Never trust a reservation you didn;t make!
As far as i know, Vistana is not obliged to keep a reservation upon the transfer of an account. The problem is, if they cancelled the reservation by mistake, the longer you wait the more difficult to reinstate it if someone else books that week. I forgot to mention that in both of my cases last year the reservations were in my name and letters were sent to the title transfers dept to transfer the reservations to our account. Yet, one transferred, one did not.
As far as i know, Vistana is not obliged to keep a reservation upon the transfer of an account. The problem is, if they cancelled the reservation by mistake, the longer you wait the more difficult to reinstate it if someone else books that week. I forgot to mention that in both of my cases last year the reservations were in my name and letters were sent to the title transfers dept to transfer the reservations to our account. Yet, one transferred, one did not.
I got a newsletter in my mailbox and the resort was in my account. I wish that they would send a welcome email. Come on Marriott, it’s just a little coding
transfer completed yesterday. Homeoptions appeared in Vistana. However, my reserved week did not. I called owner services and verified the reservation with my confirmation number and all is good. I expect the reservation system to catch up and remove the points from my Vistana within a few days. Still glad to add KORV to my Nanea so I can enjoy more time on Maui!
I got a newsletter in my mailbox and the resort was in my account. I wish that they would send a welcome email. Come on Marriott, it’s just a little coding
UPDATE: I got a NEW confirmation for my reserved stay in January. My points disappeared from vistana and the countdown is now live. My only complkaint is that the new reservation is after the 8 month mark so it shows as a staroption reservation, whereas the original was a homeoption reservation, so I will not get my ocean view room, most likely. However, beggars can;t be choosers, I got a smokin' deal on the resale and never really do spend all that much time in the room, so the view is not my highest priority. 8.5 weeks out to complete all stages.
Yes I was quite surprised. I am still waiting on a second unit that was purchased at the same time but from a different closing company. Not sure if the year has anything to do with it. The 1st unit is annual with 2020 usage and the 2nd was EOY with 2021 usage
Yes I was quite surprised. I am still waiting on a second unit that was purchased at the same time but from a different closing company. Not sure if the year has anything to do with it. The 1st unit is annual with 2020 usage and the 2nd was EOY with 2021 usage
good for you. Who knows why they did not transfer the second one yet. Do you know if Chicago title received the assignment documents at the same time for both?
My resale appeared in my vistana dashboard 8 weeks after the title was sent in by the title company. when it first appeared it was not accurate and I could actually watch them slowly update the info. I have not received any kind of notification or communication. I just had to keep checking. Not even a welcome email.. So, if your information is accurate and matches the purchase, it should pop up when done. Unfortunately, there is no contact to help this, as I had called and there is nothing for owner services to look up until it is completed. The waiting game.. I hate that game.
good for you. Who knows why they did not transfer the second one yet. Do you know if Chicago title received the assignment documents at the same time for both?
no idea about the timing for Chicago title. I just know that my notarized docs were received by the closing company on May 21st. The documents for the 2nd transfer were actually at the other closing company a few days earlier.
My resale appeared in my vistana dashboard 8 weeks after the title was sent in by the title company. when it first appeared it was not accurate and I could actually watch them slowly update the info. I have not received any kind of notification or communication. I just had to keep checking. Not even a welcome email.. So, if your information is accurate and matches the purchase, it should pop up when done. Unfortunately, there is no contact to help this, as I had called and there is nothing for owner services to look up until it is completed. The waiting game.. I hate that game.
Our EOY WKORV-N unit is in our account! I had to call in yesterday to ask about the status as it had been about 6 weeks and I had seen it appear in our online account nor received any e-mail or other notification. The agent I spoke with was extremely helpful and saw that our week had transferred but was not linked to our other VOI's for some reason. After about 5 minutes it was resolved and the week is now there. I can't say exactly how long it took them since it may have been in the account for several days - but overall I'm a happy camper.
We got free 2019 usage but I won't be able to take advantage of it this year - so I ended up banking the SO's.
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