Misleading and Ineffective Timeshare Exit Service
My experience with Tradebloc has been incredibly frustrating and disappointing. My wife and I signed up for their Timeshare Exit Assistance service in December 2022, with the understanding that they would actively negotiate on our behalf to help us exit our timeshare with Holiday Inn Vacation Clubs. We were assured that if no satisfactory settlement was reached within 18 months, we would receive a full refund.
However, after 1.5 years of working with Tradebloc, it has become clear that their service is not what they initially presented. Rather than actively negotiating with the timeshare company, it appears that Tradebloc's primary function is to address negative marks on your credit report. This approach might be effective if you have outstanding payments or negative credit reports tied to your timeshare, but in our case—where the timeshare was paid in full—it proved completely useless.
Tradebloc failed to provide any documentation or evidence that they engaged in any meaningful negotiations with our timeshare company. Despite our repeated expressions of dissatisfaction, starting just eight months into the process, we were told to wait until the 18-month mark to request a refund. Now that we’ve reached that point, our refund request has been flatly denied, with the blame placed on our continued payments and lack of communication—both of which were decisions made to protect our financial standing in the absence of clear guidance from Tradebloc.
Their service is misleading, especially for those whose timeshares are paid off, as there seems to be no real effort to negotiate an exit unless there are negative reports to credit agencies. This is not what was promised to us, and I feel that we have wasted time, money, and energy with no results to show for it.
I strongly caution anyone considering Tradebloc’s services to think twice and ensure they fully understand what is actually being offered. If your timeshare is paid off, as ours was, you may find yourself in the same frustrating situation we are in—still stuck with your timeshare and no closer to a resolution.