I spoke with the Transitions rep yesterday & was told that I qualified for the feedback, & that I would get an email confirmation & then the necessary documents which would have to be sent back within 2 weeks. I was also told that I could call them for extension of that time. So far so good. It went as others on Tug have explained. I get an email confirmation today & see that the "PROCESSING FEES" (my italics) would be $1000. Yes that's right, $1000. No more a more reasonably ridiculous $750. To add confusion to outrageousness, Step 1 of the guide instructions states that the document (MRA or Mutual Release Agreement) will take anywhere from 30-90 days to receive this document, which incidentally has to be returned within 14 days! I'll pay & complete all this paperwork, & then after a reasonable wait, burn all these documents & try to forget this nightmare from DRI. My wife & I had a timeshare in Kissimmee, Fl, week 9, that we used only a few times. We haven't been back since 2005, while the MF kept going up & up each year. We were naive, obviously, & didn't know about Tug until recently. We should have rented a unit as some friends of ours have done. Oh well!