[ 2016 ] buyback & GUSA Capital (Raintree Vacation Club)

[Mermaid Cindy]

I set up spreadsheet years 0 through ten in rows, then each year I entered how much I would pay out, and in year 10 how much I would get back from GUSA. We have five years left in our contract, so I assumed we would use the contract every other year for five years, and in the other years we would do a rental at the owner rates for one week. I included maintenance fees in the years we would use, and annual club dues in the off years. Of course there was also the upfront payments due now (Year 0) for the added points and for the GUSA contract. I assumed an inflation rate for all costs; I think I pegged that at 4%. Then I used the IRR function to calculate the rate of return.

Gusa... I wondered how this went for you?! I thought I'd be getting money back at the ten year mark (two years from now for me), and wondered if you got any money back like you expected?!

 

[T_R_Oglodyte]

Gusa... I wondered how this went for you?! I thought I'd be getting money back at the ten year mark (two years from now for me), and wondered if you got any money back like you expected?!

I never went through with the purchase. When I did the spreadsheet it didn't look a good investment, and that was assuming that they paid back the money as promised. I was skeptical that would actually happen; I've spent enough time around timeshares to always doubt anything a sales person promises. But I didn't bother digging further since the "opportunity" didn't even pass the initial sniff test.

 

[dreams]

We did take the Gusa capital buy back option in 2017 and paid all the fees associated with the program, at the time it seemed a great program.
Also included was the flyback program paying us $500 per traveler, with 2 vouchers a year for a rebate annual if we visited of $1000 US per year.
One of the problems is, if you make changes to your ownership the buyback is null and void we did make changes and the buyback is no longer valid.
The Fly Back program also was not great they only paid one year and after that no response or payments, it would have been a great program if it worked as advertised/ promoted
repaying all our cost for signing up for the Buy back program. Overall we quite like the Raintree timeshare system for the ease of booking what we want, the selection of timeshare locations and exchanges thru the The Registry Collection.

 

[DonnaD]

I bought the Buyback from GUSA and it is due in 2026. I wonder if the buyout by Royal Holiday Vacation Club will impact the buyback contract? I will have to research that. I do use the Flyback certificates every year and it just takes a long time for the rebate check to arrive. It helps to send a reminder inquiry about when the payment will arrive. The buyback will also take a diligent effort to collect on the contracted price. They count on people messing up on the specific time frame and requirements. We shall see. There may be some people whose ten year term might end in 2025. I hope they post their results. Please let me now how it goes.
DonnaD.

 

[Little Miss]

I can now trigger my GUSA Buyback program and I suspect there will be a deluge of Raintree Vacation Club owners in the same situation. In 1Q2016 this was the "big deal" in annual updates, including Flyback. I actually received a number of $500 Flyback payments but I am really concerned about Buyback. Not only do I have concern about getting any money back, this was to be my way of exiting Raintree as well. I am wondering if there are any better minds out there that can orchestrate confronting GUSA Financial? I made summary notes at the time and have a copy of the business cards of the GUSA reps. The early version of the GUSA document, which I have, is missing a sentence that limits payment.

 

[T-Dot-Traveller]

Good luck @Little Miss
Please update this thread when you know more.

 

[DonnaD]

I can now trigger my GUSA Buyback program and I suspect there will be a deluge of Raintree Vacation Club owners in the same situation. In 1Q2016 this was the "big deal" in annual updates, including Flyback. I actually received a number of $500 Flyback payments but I am really concerned about Buyback. Not only do I have concern about getting any money back, this was to be my way of exiting Raintree as well. I am wondering if there are any better minds out there that can orchestrate confronting GUSA Financial? I made summary notes at the time and have a copy of the business cards of the GUSA reps. The early version of the GUSA document, which I have, is missing a sentence that limits payment.

Have you submitted your request for the buyback yet? What have you heard?
I reached out to GUSA by phone. I spoke with a gentleman in the buyback office and asked him what requirements must be met to complete the process. Here is my understanding:
I need to send them a letter stating that I want to sell my membership to them. I need to submit a letter from Raintree stating that all financial obligations have been met: no loan and maintenance fees are current. They need a copy of my contract with them, copies of passports, copy of my husband’s death certificate, copy of Raintree contract. I got the specific date that request can be sent. I am going to make duplicate copies of my submission for my files and then FedEx the package to their address in Playa del Carmen. My first date is same date that maintenance fees are due. I already paid those.

 

[Moana]

Have you submitted your request for the buyback yet? What have you heard?
I reached out to GUSA by phone. I spoke with a gentleman in the buyback office and asked him what requirements must be met to complete the process. Here is my understanding:
I need to send them a letter stating that I want to sell my membership to them. I need to submit a letter from Raintree stating that all financial obligations have been met: no loan and maintenance fees are current. They need a copy of my contract with them, copies of passports, copy of my husband’s death certificate, copy of Raintree contract. I got the specific date that request can be sent. I am going to make duplicate copies of my submission for my files and then FedEx the package to their address in Playa del Carmen. My first date is same date that maintenance fees are due. I already paid those.

Hello, My wife and I have owned at Raintree Vacation Club's, Club Regina, Puerta Vallarta, MX, since the early 2000's. It's been a very nice vacation spot in an ideal location, with great staff. We were pitched about the GUSA Buyback program in 2017. We too, were looking for an option to end the timeshare relationship and an arrangement with one of Mexico's largest banks sounded solid. Of course, the Club Regina salesman who sold us on the buyback contract is long gone. LoL. Our buyback option doesn't activate until December 2027. In speaking with the Club Regina Reps in 2021, I learned the buyback program was wildly popular amongst Raintree/Club Regina members, that the program was terminated. LoL.

I received some mail from Raintree several months ago and it sounds like some other entity has assumed ownership. ResortCom or Resort Com International?

Would like to hear from any Raintree Vacation Club owners who bought into the GUSA Capital Buyback program. Thank You

 

[Moana]

Hello,

I just found and joined the Forum. Thank you for all the great information. I searched the posts for GUSA Capital and did not find any.

Curious what anyone knows about timeshare buyback from Raintree Vacation Club? Or GUSA Capital (as part of presentation at the timeshare)?

Last month I was at my timeshare -- Raintree Vacation Club (RVC), Club Regina Los Cabos. While there, the RVC representative presented me with information about a buyback of my timeshare for the total (purchase price + maintenance fees paid to-date). The one-time fee for this buyback is 8.9% of the total. The buyback would occur 10 years after the one-page agreement was signed.

At the time, I thought the buyback was with RVC so I signed a one page agreement on February 7. When I got an email on Feb 26 welcoming me to the buyback program and it was from GUSA Capital (a Mexico address), I re-looked at the one-page agreement and realized that I was mistaken. The agreement is with GUSA Capital. I would be responsible for paying the 8.9% within the following 30 days from the signature date to GUSA Capital. I have not paid the one-time fee. And after reading through other posts about scams, I am not going to pay them. Let me know if you have any other thoughts on this.

NinaC

GUSA Capital is/was a major Mexican bank, with a web site. While the buyback program was sold to us by the Sales Dept at Club Regina, PV., the contract is with GUSA Capital. Raintree Vacation Club operates on points. We needed a certain number of points to be eligible to participate in this buy back program. Ok, we purchased the additional points, $1000+ to secure the points. In 10years from date of contract, for us, that will be 2027, GUSA Capital will buy our timeshare interest in Raintree Vacation Club, for x-amount, less some bank transaction fee and that should close out the contract we have with RVC that is scheduled to run until 2049! There are some stipulations in the contract including that the owner/seller has at least half of the purchased points at the time of contract expiration, or the claim could be rejected.

I last spoke with a GUSA Capital rep just before the flu-demic broke out in 2020 and was assured all was well with my "certificate". I'm new to this forum and am just starting my effort to get in touch with GUSA. I'll pass along anything I learn. In the meantime, hold off.

 

[DonnaD]

GUSA Capital is/was a major Mexican bank, with a web site. While the buyback program was sold to us by the Sales Dept at Club Regina, PV., the contract is with GUSA Capital. Raintree Vacation Club operates on points. We needed a certain number of points to be eligible to participate in this buy back program. Ok, we purchased the additional points, $1000+ to secure the points. In 10years from date of contract, for us, that will be 2027, GUSA Capital will buy our timeshare interest in Raintree Vacation Club, for x-amount, less some bank transaction fee and that should close out the contract we have with RVC that is scheduled to run until 2049! There are some stipulations in the contract including that the owner/seller has at least half of the purchased points at the time of contract expiration, or the claim could be rejected.

I last spoke with a GUSA Capital rep just before the flu-demic broke out in 2020 and was assured all was well with my "certificate". I'm new to this forum and am just starting my effort to get in touch with GUSA. I'll pass along anything I learn. In the meantime, hold off.

You do have a while until your term is up. I hope someone who has an earlier date can share their experiences with us and guide us on claiming the buyback funds.
I just received my FLYBACK REBATE from September of 2024. I wonder how long it will take to receive the buyback payment???

 

[DonnaD]

Guess what??? I received my flyback payment from January of 2026!!! I have a few months before I can file for my buyback from GUSA. I will try to cross every t and dot every I to meet their requirements. I plan to send the required documents with overnight delivery with a return receipt so I have proof that everything meets their requirements. I will follow up that submission with email confirmation and phone calls so if they do need anything else, I can forward it to them by overnight delivery. I want to make sure that I complete every requirement.
They may count on people giving up or dying by the time expires. I hope that I do not do either!
Anybody else have any experience with successful buyback, please update us on procedures you used.
Thank you in advance!
DonnaD.

 

[DonnaD]

I can now trigger my GUSA Buyback program and I suspect there will be a deluge of Raintree Vacation Club owners in the same situation. In 1Q2016 this was the "big deal" in annual updates, including Flyback. I actually received a number of $500 Flyback payments but I am really concerned about Buyback. Not only do I have concern about getting any money back, this was to be my way of exiting Raintree as well. I am wondering if there are any better minds out there that can orchestrate confronting GUSA Financial? I made summary notes at the time and have a copy of the business cards of the GUSA reps. The early version of the GUSA document, which I have, is missing a sentence that limits payment.

Hello, What happened with your buyback redemption? I just submitted mine and I need to send another document; notarized waiver from our 3 adult children recognizing me as sole owner and beneficiary to the buyback because my deceased husband's name was on one buyback.
What was your experience?

 

[DonnaD]

I have submitted everything the representative requested. Now a lady tells me there is a non-disclosure statement that will be required so that might be why we are not getting an answer from other RVC members who have completed their buyback. If they send me my buyback funds, I will not be breaking that agreement either.