Hello!
Got a new letter in the mail today. Wasn't in the normal white envelope with white and blue Wyndham stationary; this time the envelope was orange with yellow paper inside. Also, was only addressed to the "husband" (where all other previous correspondence had both of our names on it). It says:
"Dear "Husband"
You are probably wondering why we are sending you this one sheet of paper. Honestly, it is because we have not been able to contact you for some time and need you to call us so that we can help you. By not speaking with you, we have not had the opportunity to share with you a variety of solutions that may help you through whatever financial difficulty you may be experiencing. Let us help you get your account back in good standing.
There are a number of options you may be able to take advantage of, including:
Late fee forgiveness program - crediting your account with any late fees you have paid since July 2015 and waiving any late fees due / Deferral - with either just one or two monthly payments paid this month, we can process a deferral on your account and bring your account completely current / Flexible monthly payments.
It all starts with you making a call today. Please call 1-866-812-9806 and advise the agent that you are calling regarding this letter. Our hours of operation are Mon-Tue 8 am - 8 pm, Wed-Thur 8 - 8 pm, Fri 8 - 5 pm, and Sat 6 - 10 am.
Sincerely Ruddy Lemus, Wyndham Vacation Resorts"
So here's a few observations. "Husband" was telling the truth about the negative mark being on his credit report only. I checked mine today before knowing this letter was waiting for me and my score has stayed the same. Awesome.
Next, the tone of this letter is much different from the earlier ones, and even my most recent "Scary Letter" where they were threatening legal action. I THINK that "scary letter" was sent to try to get me/us to cave in and pay SOMETHING to prevent so-called legal proceedings.....And then they ramped up the phone calls but of course they were blocked so, no bother to me.
Then, I receive this "kind, oh so helpful" letter. Where they want to give me (pretty good) options for bringing my account current. But I have a problem. I legitimately broke down my financial hardship and showed in my financial hardship package how I was negative at least $300 each month trying to maintain the timeshare and they rejected me (Ron Parise made a great comment that it was BECAUSE I was still paying them, but still! LOL)
So now, after almost 6 months of them not getting a dime they NOW want to be helpful???? WHY couldn't they had offered this to me in the beginning???? Yes, I know, but we had NEVER missed a payment before, for 2+ years; we weren't deadbeats. I just don't get it. Anyways, I think this kind, helpful letter is to try to convince me ("husband") to call them and make a payment. Sorry, couldn't do that even if I wanted to. So now I'll wait for them to give me another scary letter instead.
In the meantime, I'm taking my son South for Christmas and New Years.....was able to save my money these past 6 months and rent 2 beautiful homes on AirBnB for less than a Wyndham payment. Imagine that..........