Q. What are Club Dues?
A. “Club Dues” refers to the consolidated annual fee payable by both Enrolled Owners and Points Owners. This annual fee replaces many of the ala carte fees otherwise payable for various reservation and usage options such as locking off, membership with Interval International® and trading for Marriott Rewards® points.
Q. What is the due date for my Club Dues?
A. Please refer to your Club Dues invoice for your exact due date.
Q. What are my Club Dues payment options?
A. Option 1: You may pay 24 hours a day, 7 days per week at
www.My-VacationClub.com.
Option 2: Mail your check (in US funds) payable to Marriott Vacation Club International (with or without your Club Dues coupon) to: Marriott Vacation Club International, P.O. Box 382056, Pittsburgh, PA 15250-8056 (Please include your customer number on your check).
Option 3: Contact a Financial Services Representative at 1-888-MVCI-VOA (888-682-4862). This option is available Monday – Friday from 9:00 a.m. – 8:00 p.m.ET. For owners residing in Europe, please contact a Representative at toll free +800 8682 4862 or International Rates: +353 21 7304430. We are available Monday – Friday from 8:30 a.m. – 7:00 p.m. Saturday 10 a.m. – 2 p.m. Irish/UK Time.
Q. As an Enrolled Owner, why do I pay Club Dues prior to when I am scheduled to occupy?
A. Annual Club Dues paid to the Exchange Company by Enrolled Owners do not relate in any way to the Enrolled Owners’ specific reservations for occupancy of accommodations. Timely payment of Club Dues is critical to fund the operation of the Exchange Company throughout the year.
Q. As an Enrolled Owner, if I don’t elect my enrolled week(s) for Vacation Club Points this year, do I still have to pay maintenance fees and Club Dues?
A. Yes. You must always pay the annual maintenance fees to the owners association(s) which govern the resorts in which you own enrolled week(s). In addition, in any year in which you are eligible to deposit your enrolled week(s) for Vacation Club Points, you will also be required to pay Club Dues to the Exchange Company even if you do not elect to deposit your enrolled week(s) for Vacation Club Points. Payment of Club Dues covers your membership with Interval International®, trading for Marriott Rewards® points and a number of other transactions such as cancellation of an existing reservation.
Q. I enrolled this year and was told that Club Dues were included in the enrollment fee. Why am I receiving a Club Dues bill this year?
A. The initial enrollment fee includes the Club Dues for the year of enrollment. Club Dues are billed to Enrolled Owners by the Exchange Company on a calendar year basis. The Club Dues bill you received was the Exchange Company’s annual invoice for the following calendar year.
Q. I have enrolled multiple weeks. I was told that Club Dues were billed on a “per Owner” basis. Why did I receive more than one invoice for Club Dues for my enrolled weeks?
A. If you enrolled weeks that have different titles (i.e., different legal owners) or multiple owner numbers, you may have received multiple bills for Club Dues. You should contact your VOA to determine whether you can link your owner numbers together to simplify your billing.
Q. I enrolled a week with Every-Other-Year occupancy. Why am I being charged a full Club Dues fee?
A. Once you enroll your Every-Other-Year week, you will pay annual Club Dues as you will have access to other Exchange Program features such as banking, borrowing, and membership with Interval International®. Your usage will continue to be every other year, and you will receive the full usage every other year. When you elect to deposit your enrolled week with the Exchange Company in exchange for Vacation Club Points, you will receive the full year’s worth of Vacation Club Points during your applicable Use Years.
Q. Why was Value Added Tax added to my annual Club dues assessment?
A. Value Added Tax is assessed on your Club Dues by law based on the applicable rates for the jurisdiction of the underlying European resort weeks which you have enrolled.

If the term of your enrollment in the Marriott Vacation Club DestinationsTM Exchange Program expires on December 31, 2013, then to avoid automatic renewal for 2014 you may either: (i) withhold payment of the Club Dues invoice for 2014, or (ii) send written notice to Marriott Vacation Club, Attention: Enrollments, 310 Bearcat Drive, Salt Lake City, Utah 84115 prior to January 1, 2014. Enrolled Owners who elect not to renew will lose the ability to exchange their week(s) for Vacation Club Points. Subsequent re-enrollment will require payment of the then current enrollment fee.
