Update
Looks like PayPal will fight the renter''s credit card company for me. In the meantime though they have not only reversed the payment I received from the renter but they also deducted a "settlement fee" charged by the renter's credit card company from my account. The email from PayPal is below:
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Please see below for more information on your case that was recently closed.
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Dear xxxxx xxxxx,
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Transaction Details
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Buyer's name: XXXXXXXXXXXXXXX
Buyer's email: XXXXXXXXXXXXXXXXXXXXX
Transaction ID: XXXXXXXXXXXXXXXXXXXX
Transaction date: Apr 9, 2012
Transaction amount: XXXXXXXXXXXXXXXXXX
Case #: XXXXXXXXXXXXXXXXXXXXXXX
Your transaction ID: XXXXXXXXXXXXXXXXXXXXXXXXX
Your buyer filed a chargeback with their credit card company asking to reverse the above payment. Although your buyer reversed this payment, we want to work with the buyer's credit card company to get your money back.
We are using the information you sent us to dispute the reversal.
Please note that because the buyer already reversed the payment, it has been removed from your PayPal balance. The settlement fee the credit card company charged for the reversal was also deducted from your account. If the credit card company decides the case in your favor, this money will be credited back to your PayPal balance.
Keep in mind that the credit card company determines the timeframe and outcome. It may take up to 75 days for the credit card company to reach a final decision. We will email you once they complete their investigation.
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What to Do Next
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If you have any additional information related to this transaction, please send it to us as soon as possible.
Here's how to send us information:
1. Log in to your PayPal account.
2. Click "Resolution Center" near the top of the page.
3. Click "View" next to this case and follow the instructions.
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Other details:
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This transaction was reversed for the following reasons(s):
This chargeback type is not covered under PayPal Seller Protection.
If you have questions about chargebacks and how to avoid them, log in to your PayPal account and click "Help" at the top of any page.
Sincerely,
PayPal