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[2009] Resort Consulting Group & Chalet High

Management Issues

Glad for all the recent posts. I was wondering if there were any owners of Chalet High still left.

In researching Chalet High, I came across the minutes to Sky Bryce Association, Inc.

From the March 27, 2009 minutes: "Update on legal issue with Alexander Properties, Inc. and Chalet High Owners’ Association: It was reported that our attorney is in the process of filing suit against both Alexander Properties, Inc. and Chalet High Owners’ Association for monies due SBA for road maintenance and patrol service. The first return date in Shenandoah County General District Court is tentatively scheduled for June 15, 2009."

From the April 17, 2009 minutes:"Comments from Non-Board Members on Agenda Items: Sally Montrey, General Manager of Bryce Resort, reported that the Resort will be running the public pool complex this year instead of Alexander Properties, Inc."

May explain the issue about using the outdoor pool.

"Old Business:Update on legal issue with Alexander Properties, Inc. and Chalet High Owners’ Association: President Jeff Bown reported our attorneys are still addressing this matter. It was noted that Alexander Properties, Inc. has made their first scheduled monthly payment to the Shenandoah County Treasurer on their delinquent real estate taxes."

It looks like bills for Chalet High HOA were not being paid. In one set of minutes it stated that Sky Bryce Association, Inc.'s attorney was checking unit titles to see which owners' property they could place liens against. Not that it would do much good since you can not resell your units because of no market for them or for that matter even give them away.

What a mess but glad to see there are others out there who are concerned with what is happening. Shame no one seems able to find out what the truth is.
 
Chalet High

Hey all. I am so glad I googled Resort Consulting Group to see what they are up to. I too received the 2nd letter and actually just got off the phone with the lady to book an appointment in Sep. My wife and I were baited into buying a unit back in 2006 after they showed us a nice prestine unit that had all new appliances and paint.

The first time we went to visit ours during our week we were so disappointed in what we saw. My wife has written several letters asking why our unit has not been upgraded as promised and we always would receive the run around. Now we get a letter stating that our maintenance fee is doubling. Why, they haven't been purchasing anything to upgrade any of the units. So what are they using all of our money for? If you calculate the maintenance fees that we all pay for our individual week it should be enough to for repairing the unit 5 times over.

Now after reading all of the threads here I am really concerned as to what we should do next. The last comment made sense that if the group gets majority control over the timeshares we are all going to be in trouble. Maybe we should all make sure that they don't and stick this out.

I was even thinking about doing what another person suggested. Stop making the monthly payments and the annual maintenance fee. How would this affect my credit. I am paying for a home already and we have two cars in the driveway. I just don't know what to do.

Are there any lawyers that have any of these units that can help the other owners out.

Please help us all.
 
...I did a followup with the BBB of Harrisonburg Va online and found E Valley L.L.C. (Infinite Escape software) is owned by James Mason who is also the registered owner of resortconsultinggroup.net...

Ken Cates lied. I specifically remember him telling the group that he, as a representative of Resort Consulting Group, could care less whether we went with Infinite Escape or not. He said that RCG was just a third party consultant and would get a fee for trying to turn the property around. I guess he didn't disclose the affiliation with Infinite Escape.

I have a mortgage, held by Chalet High. I am no longer paying it... or my maintenance fees. I'm done with these guys.

I can't believe I ever bought this crappy TS.
 
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Since this thread has nothing to do with buying or Selling, I'm moving this to the eastern US board
 

So many first time guest/posters



jay37

Guest

BBS Reg. Date: Apr 29, 09
Posts: 1


cellman54
Guest

BBS Reg. Date: May 10, 09
Location: Lynchburg, Va.
Posts: 1


boss
Guest

BBS Reg. Date: May 19, 09
Location: Washington DC
Posts: 1


glennmc77
Guest

BBS Reg. Date: Jun 24, 09
Location: Martinsburg, wv
Posts: 1


mountaineer
Guest

BBS Reg. Date: Jun 28, 09
Location: Pennsylvania
Posts: 1


BearsFan315
Guest

BBS Reg. Date: Aug 7, 09
Location: Portsmouth, VA
Posts: 1


lhboss1
Guest

BBS Reg. Date: Aug 9, 09
Posts: 1

I noticed this too. All first time posters that posted the same day they registered. There are even more new ones after your post. Something ain't right with this...
 
I noticed this too. All first time posters that posted the same day they registered. There are even more new ones after your post. Something ain't right with this...
I'm lost here. What are you guys thinking is wrong?

This forum, in fact, this thread is at the top of the list when searching Google for Chalet High Creekside Village, at least that's how I found it. And the blurb in the Google description mentions Ken Cates and Resort Consulting Group. Anyone being asked to shell out 10k to this company will surely Google it first... I hope :)
 
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I'm lost here. What are you guys thinking is wrong?

This forum, in fact, this thread is at the top of the list when searching Google for Chalet High Creekside Village, at least that's how I found it. And the blurb in the Google description mentions Ken Cates and Resort Consulting Group. Anyone being asked to shell out 10k to this company will surely Google it first... I hope :)

There may be nothing wrong at all. Usually we see a lot of shill postings by first time/only time posters that posted the very same day they signed up for the BBS. Just skeptical is all with the high number of first time and one time posters. Usually those involved in a public forum like this return to read what was read and respond. Many of the first time/only time posters haven't been back since their initial post.
 
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There may be nothing wrong at all. Usually we see a lot of shill postings by first time/only time posters that posted the very same day they signed up for the BBS. Just skeptical is all with the high number of first time and one time posters. Usually those involved in a public forum like this return to read what was read and respond. Many of the first time/only time posters haven't been back since their initial post.
Nah... I suspect nothing nefarious going on here, for sure not from me. There is just, I don't know... maybe 700 to 1000 owners(?) and we all got the spiel from this Ken Cates guy about Chalet High going under and pressuring us to invest more money. All these owners must be freaked out. When Googling, this is the only thread talking about this issue. I was ecstatic to find others talking about it so I posted right away. I'll bet the same is true for others. If this thread didn't specially address my concerns then yes maybe I would have waited awhile before posting... However, had it not been for this issue I would never have found this site.

Thanks, I appreciate this forum.
 
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I telephone a friend in state government in Virginia and they stated Chalet owners should file a written complaint with the Commowealth of Virginia, Office of the Attorney General, 900 East Main Street, Richmond, VA 23219 and the Office of Consumer Affairs, 102 Governor Street, Richmond, VA 23219. Consumer Protection Hotline Toll Free in Virginia 1.800.552.9963 or area 1.804.225.2666.

Maybe the state of Virginia will step up like the state Florida in protecting consumer rights in the timeshare industry.
 
First time posters

I guess I am like a lot of folks. I was trying to find out what is and has been going on with this TS. It seems like it has lots of problems but no one is sure what all the issues are, who is responsible for them and what should be done about them.

I guess they have us at a disadvantage as none of us have any idea how many TS owners there are for Chalet High, who they are or how we could contact all of them IF someone knew what action we should be taking as TS owners.

I think I am like a lot of the folks in that I keep checking back to see if there are any new issues someone has brought up or if someone has suggested what we all should be doing to find out what is really going on, what our legal rights are and what we should be doing or what they are doing.

At least this blog gives us a chance to see what other Chalet High owners are saying they are being told, etc. even if no one is responding to new postings.
 
Rick Speaks Out: Chalet High Management and Alexander Properties ...

Is this the same Jay Fulk - that is with Alexander Properties?

SHENANDOAH VALLEY ANGUS ASSN. (2005)

Treasurer:
Jay Fulk, 5738 Cedar Run Trail, Broadway, VA 22815 (540-896-9118)

Fulk, Jay M.,
Cedar Run Angus, 5738 Cedar Run Trail, Broadway, VA 22815.
Tel. (H) 540-896-8732. (O) 540-856-3049. Fax 540-856-8546.

I-81, take Broadway Exit 257, then Rt. 259 W past Hilliard Middle School,
south 2 mi. on Sunset Dr., west 1 mi. on Cedar Run Trail, farm on right.
 
Is this the same Jay Fulk - that is with Alexander Properties?

SHENANDOAH VALLEY ANGUS ASSN. (2005)

Treasurer:
Jay Fulk, 5738 Cedar Run Trail, Broadway, VA 22815 (540-896-9118)

Fulk, Jay M.,
Cedar Run Angus, 5738 Cedar Run Trail, Broadway, VA 22815.
Tel. (H) 540-896-8732. (O) 540-856-3049. Fax 540-856-8546.

I-81, take Broadway Exit 257, then Rt. 259 W past Hilliard Middle School,
south 2 mi. on Sunset Dr., west 1 mi. on Cedar Run Trail, farm on right.
I Googled this guy and I read the Rick Speaks out blog :) Wow what an experience! Is this your blog Marty?

I've never heard of this guy. I dealt with a Joan, Sherrine, Joyce, and Kelly at Chalet High.

How far is Broadway from Bayse?
 
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Santa

We got our timeshare june 2004 unit39 a&b wk 19 it was supposed to be built within a year. It is not even been started its been 5 years! we never received a time share magizine we did receive a letter from resort consulting group. We went to this meeting sat aug. 8 @noon. They wanted us to pay $3265.00 to give up our ownership to eValley LLC. Chase Heatwole said creekside timeshares were being sold on ebay for $1.oo. after getting on the computer the complaints came up we had no idea other people were having the same problems we were having. Please let us know any information or who to contact about creekside timeshare.

How much did you pay for your Week 19 (Spring/Mid May) back in 2004?
Did you purchase every year usage or bi-annual usage? Isn`t Unit 39 A/B
a Four (4) Bedroom Lock Out Upper & Lower with really low Maint. Fees?
Did the dev show you a plat map with where your unit was to be built?

Yes, we have paid for both timeshares in full and pay maintance fee's on both every year. They have let us stay in the condo's that are finished until ours is built.

We are just looking to get out it has been a night mare since we got them. The problem is you would think when you invest in a timeshare that when you no longer want it you would atleast break even not have to pay another $3200.00 to get out. This is our first timeshare purchase and when dealing with creekside you get the run around. Any help or Any wise words would be much appreaciated on where do we go and what do we do from here?

We heard there are court cases againt them does anyone know more information about this?

Thanks, Santa

How many times have you stayed at Creekside Village?
Which units have you stayed in - The newer ones up
the Mountain on the older ones down on the flat road?

Did they ever offer you a developer week to deposit in
to II Interval International so that you could exchange
into another timeshare resort? Have you join II?
 
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RE: Is this your blog Marty?

No, something I found/read
while researching this topic!
 
We bought ours in 2007. We squaked about the down payment and the maintenance fee. They told us that we could purchase a lock out unit that was yet to be built. These lockouts were cheaper and the maintenance fees were half that of the 3br. I think it was the building that faced the golf course.

I asked how they could sell a unit did not yet exist. they said that they would use deed of a different, existing unit and when the new unit is built they would transfer. I don't think it's legal to sell real property without deed(?)
 
Posted at the same time

No, I asked the same question
that you replied to in post 40
then I edited it out - sorry..
 
Chalet High

Aha... I understand. Have you been to Chalet High?

Yes, I have been to Basye Va and checked out
the townhouses at Chalet High a few years ago

They were clean but dark & dated at that time!
 
Yes, I have been to Basye Va and checked out
the townhouses at Chalet High a few years ago

They were clean but dark & dated at that time!

We used it once last year. Wow!! Literal holes in the wall and 80's furnishings, and VCR?? We used Unit 44, that was on the same road as the pool/club house. Chalet High is the unit they tried to sell us when we squabled about money.
 
I was told that we could pay a couple bucks/night (I think $35) if we ever wanted to stay there, and not use our week in doing so. Well we tried twice and was told no dice. They said that the could only do this with unsold units and unused weeks but they are scarce, and have been scarce for awhile (this part was left out on the tour, made itr sound like you could call anytime), because most existing units are temporarily deed to folks waiting on units to be built.
 
Here are my notes from our visit back in 2003


Chalet High - Unit 64 - Next to the Office on Fairway Drive

Large Three Bedroom - 2 Story Townhouse with rear patio/deck.

OVERALL RATE: Average - 8.0
The unit and furnishings were nice and clean

Amenities and activities at resort:

Indoor and Outdoor Pool - Fitness Center - Golf and Miniature Golf
Bike Riding - Horseback Riding and Fishing - Relaxing Resort

Amenities and activities nearby
45 acre Lake Laura, Shenandoah Valley, Skyline Drive

Chalet High is located at Bryce Resort - A four seasons resort
It is Convenient to Interstate I-81 and just off Route 263.

Near New Market Battlefield - George Washington and Jefferson National Forest - Shenandoah National Park - Skyline Drive - Shenandoah Caverns
 
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