Phredo,
I was at the Buganvillas Resort and got sucked into a deal with HSI. I told the first guy I wasn't interested and he asked if I would talk to his manager so she could verify he gave the right info. She of course got right into the sales pitch. I told her that if they could guarantee me the first and second weeks of June at a timeshare in Ocean City, MD., I would be interested. She said "If we can do that, will you sign?" I (typical idiot) said yes.
Now I'm back in the USA and I couldn't find anything online about HSI until I found your post. I called HSI but they wouldn't talk to me because I didn't have a member number. I went into their web site.....same thing. I called RCI and THEY SAID THEY NEVER HEARD OF HSI!
I feel so stupid and I hate to admit this but I put down a deposit (on my Visa) of $4595. The total cost was $20,000 for 30 weeks with 10 bonus weeks, 30 Breakaway Weeks and 10 burn weeks. Then I saw on Tug's classified ads people were selling the same location for half that much.
I called last night to kill the deal but it was after 6 PM their time so no one was there. I called Capital One to dispute the chargeand they were very understanding but apparently its a long process with faxing documents, etc. They suggested I get a letter from RCI saying they don't recognize HSI (fat chance) and if I knew anyone else that got "duped", get something from them. That's when I went looking in Tug and found your post and the negative responses. Hopefully a copy of these will help. I'm about to call the 800 number provided by Playas De Occidente. This is the company the sales people apparently work for and the name on my credit card receipt.
I hope they actually did fulfill their promise to cancel your order. I'd appreciate another post once you know you got your refund. I still can't believe I let myself get sucked into this. Potential time share buyers, beware of HSI!
