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1st Starwood Exchange

Ok, so I went to search again this morning and noticed my pending exchange was gone.

When I checked my history, under the Exchanges tab, it shows the KAN reservation I wanted and says 'Pending Confirmation'.

I never received an email about the match and verified address is correct and checked my spam folder.

My questions are: did I get the reservation? And how do I confirm it so it doesn't say pending?
 
hypnotiq said:
Ok, so I went to search again this morning and noticed my pending exchange was gone.

When I checked my history, under the Exchanges tab, it shows the KAN reservation I wanted and says 'Pending Confirmation'.

I never received an email about the match and verified address is correct and checked my spam folder.

My questions are: did I get the reservation? And how do I confirm it so it doesn't say pending?
Click to expand...

Did you already deposit your week to II?
If so, it would take about a day to clear "pending confirmation".
These days, I didn't get any e-mail when my starwood requests were matched either. I noticed that my request was gone while I did a routine II check.
Glad that you got the week you wanted!
 
Yes, your exchange came through quickly as I figured. Just hold tight. It will show confirmed once your deposited week is confirmed with the resort and/or what other process/system stuff needs to happen II.
 
Thanks everyone.

Just talked to II and they said since I had just designated the week for exchange on Thurs they were still in the process of verifying with Starwood. Since its a weekend they said it'll probably confirm on Monday. :)
 
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