• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered!
  • TUG started 29 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Check out our happy birthday post here: Happy Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Come check it out for a chance to win a Free TUG membership (or renewal) just for helping out!

    Read more here
  • TUG has now saved timeshare owners more than $19,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $19 Million dollars
  • Our 2022 Timeshare Survey is now complete and the full results as well as our expert and witty analysis of each question is available here: Here We hope you enjoy reading the results as much as we did!
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! 50,000+ subscribers! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

website

  1. PhilD41

    Website Issues - Did I miss something...

    Hey everyone, Just curious, I know the website was offline yesterday for their major "upgrade." Was it suppose to be back up today? Right now I can't do anything. It won't even log in as it says my username and password are incorrect. Anyway... not looking to start a "Wyndham's website is...
  2. SteelerGal

    Vistana Website Down

    Tried to go online to make some changes. This is the current messaging: Wow! We are are currently serving an unusually high number of guests and we hope you will try again in a few minutes. Thank you for your patience! GATEWAY TIME-OUT The web server reported a gateway time-out error. Ray...
  3. paxsarah

    A very minor website update/improvement

    I noticed when going in to visit the RCI portal, that the Exchanges tab under My Ownership had been clarified and renamed to Deposits & RCI. (Though it also includes charitable gifts, which is not exactly either of those.) I also see that they've updated the Deals and Offers under Benefits...
  4. C

    RCI points unit upgrade request page not working?

    I’m trying to add an upgrade request to an existing reservation in my RCI points account, and when I go to the upgrade page it doesn’t load the info. Under the resort name there’s a link that says "Urgent Information". When you click on it is says: this content cannot be loaded, please try again...
  5. J

    Wyndham Stealing Vino Bello Inventory

    So, Shell Vacations agents are being told (again) to tell owners "the system is down" for days on end at Vino Bello, but apparently this is actually because they are taking inventory to allocate to Wyndham Owners only. As owners who are deeded in this property, something has got to be done...
  6. GT1

    New website makes flexible bookings cumbersome - phone better?

    Hello! I am non-VIP, resale, 10+ year owner, who lives in FLorida, pretty experienced at booking advantageously. Since I live in Florida, going to Bonnet Creek for us is a normal thing. I would just look to see what was available, different unit sizes, different dates, looking to see what...
  7. M

    Cancel & Rebook / New Website

    A number of posts have brought up when trying to cancel and rebook to take advantage of our discounts their reservation seems to have gone into a black hole. Today I was told an "enhancement" of the system is when a reservation is cancelled it is automatically run through new logic and given to...
  8. N

    Website

    What was the website to check my Grandview information? Not the yearly fee website but the actually website. Thanks
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