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Vistana Website Down

SteelerGal

TUG Member
Joined
Mar 8, 2019
Messages
1,758
Reaction score
835
Resorts Owned
WKV, SDO, HPP, Bay Club
Tried to go online to make some changes. This is the current messaging:

Wow! We are are currently serving an unusually high number of guests and we hope you will try again in a few minutes. Thank you for your patience!
GATEWAY TIME-OUT
The web server reported a gateway time-out error.

  • Ray ID: 6cf192bec8977e22
  • Your IP address: 76.166.231.79
  • Error reference number: 504
  • Cloudflare Location: Los Angeles
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
49,009
Reaction score
20,436
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA

Eric B

TUG Member
Joined
Jun 10, 2017
Messages
6,006
Reaction score
5,618
Resorts Owned
Vacation Village, Wyndham, WorldMark, Vistana, Vidanta, Flora Farms, HGVC Max, and some independents
I was able to get in.
 

Eric B

TUG Member
Joined
Jun 10, 2017
Messages
6,006
Reaction score
5,618
Resorts Owned
Vacation Village, Wyndham, WorldMark, Vistana, Vidanta, Flora Farms, HGVC Max, and some independents
Still up for me.
 

jabberwocky

TUG Review Crew
TUG Member
Joined
Apr 30, 2016
Messages
2,829
Reaction score
2,587
Resorts Owned
SVR, SDO, WKORV-N, Westin Flex, HGVC (BLVD)
Works fine for me.
 
Joined
Feb 7, 2017
Messages
40
Reaction score
16
Resorts Owned
Vistana KOR South and North. Vistana Nanea.
Down again!
May be regional. Still getting the gateway timeout error. Part of which reported “Cloudflare Location: San Jose”. So I shut off WiFi and switched to cellular and it worked.
 

vacationtime1

TUG Review Crew: Veteran
TUG Member
Joined
Sep 7, 2006
Messages
5,256
Reaction score
2,866
Location
San Francisco
Resorts Owned
WKORV-OF (Maui)
WKV x2 (Scottsdale)
Not working here on Maui. Neither Westin's wifi nor my iPhone's hotspot brings it up.
 

David Yuan

TUG Member
Joined
Jan 23, 2017
Messages
145
Reaction score
39
Location
NorCal
Resorts Owned
SVV
WLRx3
HRA
WKORVN-OF
HGVC Elarax3
My comcast cable, att cable, att hotspot, are all not working with Vistana’s website… : (
 

Henry M.

TUG Member
Joined
Apr 5, 2006
Messages
2,496
Reaction score
701
Location
Austin, TX
The Dallas gateway has been failing for me since yesterday. It continues to fail this morning.
 

Henry M.

TUG Member
Joined
Apr 5, 2006
Messages
2,496
Reaction score
701
Location
Austin, TX
It is working for me right now (see timestamp of my post).
 

alexadeparis

TUG Review Crew
TUG Member
Joined
Jun 1, 2008
Messages
1,770
Reaction score
528
Location
Phoenix, AZ
Resorts Owned
Points: Hilton EVEN, Hyatt ODD Annual: WSJ, HRA
Hasn’t worked for me all yesterday and still not working this morning in Chicago. This is obviously a chronic problem and unacceptable, Vistana spies! Get this sh*t fixed
 

Eric B

TUG Member
Joined
Jun 10, 2017
Messages
6,006
Reaction score
5,618
Resorts Owned
Vacation Village, Wyndham, WorldMark, Vistana, Vidanta, Flora Farms, HGVC Max, and some independents
It's working in Maryland.
 

sjlola

TUG Member
Joined
Jan 28, 2010
Messages
135
Reaction score
80
Location
Northern California
Resorts Owned
WKORVN OF EYx5, 5* Elite
We’re currently at WKORN and tried to access the dashboard at 7 pm local time last night (12 am Orlando time) to book for next year. Tried both laptop and mobile device; no luck. We were able to call this morning to book. Several other owners this morning are reporting experiencing the same problems using a variety of devices.
 

kozykritter

TUG Member
Joined
Nov 5, 2012
Messages
1,289
Reaction score
1,139
Location
Here, There and Everywhere
Resorts Owned
Sheraton Flex, MVC Points, Worldmark
I can get into the website but I can't make a reservation for SVV. It just spins and spins and spins. I can book any other property. Oddly if I searched SBP, it pulled up SVV inventory for the same dates under the Alternate properties area but just once. Also in my Marriott app the existing reservation for SVV generates all kind of errors if you try to open it. On Marriott's website it can't pull up any reservations when I log on to my account. Something's going on there! Maybe related to when they cut over to Marriott's reservation system recently.
 

Don Springett

TUG Member
Joined
Mar 16, 2018
Messages
34
Reaction score
18
Resorts Owned
Westin Kaanapali, Westin Kierland
Been trying for 15 minutes. Getting the same message. Took a screenshot. We own ocean front center Maui and it is really hard to book inside 365 days to the second. Very frustrating.
 

Eric B

TUG Member
Joined
Jun 10, 2017
Messages
6,006
Reaction score
5,618
Resorts Owned
Vacation Village, Wyndham, WorldMark, Vistana, Vidanta, Flora Farms, HGVC Max, and some independents
It's down here in Maryland, too, now.
 

rickandcindy23

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
32,978
Reaction score
9,709
Location
The Centennial State
Resorts Owned
Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge and Shadow Ridge,Grand Chateau; Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms(selling); WKORV-OF ,Westin Desert Willow.
That website is a disaster. But I got an email from Marriott this morning with a welcome to Sheraton Desert Oasis for next month. So I guess maybe an update to the website?
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
49,009
Reaction score
20,436
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Perhaps Vistana is moving their website to MVC infrastructure.
 

Eric B

TUG Member
Joined
Jun 10, 2017
Messages
6,006
Reaction score
5,618
Resorts Owned
Vacation Village, Wyndham, WorldMark, Vistana, Vidanta, Flora Farms, HGVC Max, and some independents
Back up in Maryland now.
 
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