Information received first hand from Marriott Reps. either in person or by telephone

[DanCali]

4. As far as reservations are concerned there are 2 pools of weeks (he said this fact is in the documents but did not know where) – one for “weeks” and the other for “points”. Example if a resort has a total of 100 weeks and 50 elect to use their weeks as the always have and 50 others elect to use points you are completing against 50 people for the week you want NOT 100.

But WHICH weeks? Summer weeks for points owners and Fall weeks for weeks owners, as long asthe latter can book a week in their (alleged) season?

And if it was in the docs a tugger would have pointed it out by now...

 

[californiagirl]

I hope we can get further verification of this. The rep I spoke with told me just the opposite- that Marriott could commandeer a weeks deposit to fulfill a request of a points owner on the waitlist.

I like your answer much better!

It seems like for a change this huge Marriott should have trained for a month instead of a week! I'm going to give the reps a little slack for a few weeks until they get a grasp on everything. The rep I met with today honestly said when he didn't know and asked the supervisor. I don't think they are intentionally misleading on some of this info...I think they just don't know for sure and are putting their own spin on it.

Hopefully in the next little while we we get accurate info!

 

[Bunk]

I want to make sure I understand the new system. If I enroll in the new system, can someone answer these questions:

1. If I decide to do an exchange through interval, do I still have to reserve a Marriott week first or is it based solely on points?

2. Let's say I want to go to Hawaii. I deposit my Marriott week which is in Florida and has 2,775 points. I know that I still have the option of getting a non-Marriott time share, if available. But if a Marriott week valued by Marriott at more than 2,775 points is deposited by someone else interested in an exchange, can I still get it or am I barred by this Marriott policy.

3. Not sure if Interval has points. If it does and I deposit a week, do I get the points that Marriott gives me or the points that Marriott charges others for that week (which is about 7% higher).

Thank you.

 

[kedler]

This one I would like to nail down. It effects me because I puchased Barony externally and would receive 90K points. I told the VOA that I thought I read it online in the docs and she informed me I was mistaken. I hope you are right but I wont join until I know.

I too own Barony Beach and when I spoke to the Points Advisor I was told that I will have the option of trading for MR points - as is written online - for BB because trading for points was an option given the original owners. I own Bronze Season so I only get 50,000 points. I do not get MR points for Harbour Point as it was not offerred to those owners originally. I didn't ask if it was every year or every other year but I'll speak with them again today and let you know.

I just tried to find the information online again and I was only getting up the old website.

 

[m61376]

If you stay as a weeks owner, there is no change to your procedures. You can still book concurrent or consecutive weeks at 13 months. If you remain as a weeks owner, you apparently would not be able to book a single week at 13 months. That's consistent with the no-change to your procedures. (Also see the second bullet in m61376's post above.

Just to add- not only will a remaining weeks owner not be able to book a single week at 13 months, an owner who joins the new program but is booking a week at his/her home resort cannot book at the 13 month mark either (unless they are booking contiguous or consecutive weeks); one can only book at 13 months if a Premier member using points.

I was also told that the weeks for week owners and the weeks for week owners in the new program using their weeks for the year would share and compete for the same inventory and that point inventory would be separate.

The bigger question is will point inventory be separate on a week by week basis, or as a total percentage of the available weeks in the season?

 

[NJMOM2]

Just to add- not only will a remaining weeks owner not be able to book a single week at 13 months, an owner who joins the new program but is booking a week at his/her home resort cannot book at the 13 month mark either (unless they are booking contiguous or consecutive weeks); one can only book at 13 months if a Premier member using points.

One can only book at 13 months if a Premier member using points OR an Enrolled owner willing to use 20% more points to book at 13 month.

The Marriott web site is not working correctly for me now so I can't find the link to chart that explains when owners who convert can make reservations using club points.

 

[kedler]

But WHICH weeks? Summer weeks for points owners and Fall weeks for weeks owners, as long asthe latter can book a week in their (alleged) season?

And if it was in the docs a tugger would have pointed it out by now...

Based on the Exchange Program Procedures document:

It does cover the issue in this sense if we as "Exchange Members" deposit our weeks. Deposits are only allowed in 7-consecutive evening increments, lock-off portions are not eligible for deposit, EOY may only be deposited in our use year and used in that use year(odd or even)(subject to banking and borrowing rules).

Once we take our week and deposit it into Marriott's Exchange Company our week is assigned to the Exchange Company and it "will automatically have all of such Exchange Member's rights to reserve and use such Use Period for the given Use Year. Once such Use Period has been deposited with Exchange Company, it may not be withdrawn."

Throughout the documents there are two categories "Trust Members" who sign an "Affiliation Agreement" and "Exchange Members" who sign an "Enrollment Agreement". Both Trust Members and Exchange Members are "Members" but the membership privileges are different in that they are governed by different Agreements.

It is the Reservation Window information in the documents (Schedule 2 to the Exchange Procedures) that contains the "meat" of information regarding how and when the various categories of owners have the right to request a reservation. One of the things in that Schedule says that the Exchange Company has the right to restrict or limit the number of reservations made during the Priority 1 Period. It states that it may "withhold up to fifty percent (50%) of the Use Periods and Accommodations at any particular Component [location in the Program] for reservation during other reservation Windows" - of course in their discretion.

There is an "Open Reservation Period" during which Members or the Exchange Company can reserve. It is this period that looks it could be developed into something similar to "flexchange" in the future as it is 0-60 days prior to your stay.

I will post more information from the documents later.

 

[siberiavol]

I too own Barony Beach and when I spoke to the Points Advisor I was told that I will have the option of trading for MR points - as is written online - for BB because trading for points was an option given the original owners. I own Bronze Season so I only get 50,000 points. I do not get MR points for Harbour Point as it was not offerred to those owners originally. I didn't ask if it was every year or every other year but I'll speak with them again today and let you know.

I just tried to find the information online again and I was only getting up the old website.

You understand the same way I do. I have Barony,Ocean Point,Harbor Point. I can get points for Barony or Ocean Pointe even if it I bought them in secondary market. I can not get points for Harbor Point even though I bought one from an authorised reseller because they never offered points,

I don't understand some posts about exchanging for points in the new system and using THOSE POINTS to exchange to Marriott hotels. If this different from our rights to exchange our whole week if qualified? Does that option even exists?

Does anyone know?

 

[TheTimeTraveler]

You understand the same way I do. I have Barony,Ocean Point,Harbor Point. I can get points for Barony or Ocean Pointe even if it I bought them in secondary market. I can not get points for Harbor Point even though I bought one from an authorised reseller because they never offered points,

I don't understand some posts about exchanging for points in the new system and using THOSE POINTS to exchange to Marriott hotels. If this different from our rights to exchange our whole week if qualified? Does that option even exists?

Does anyone know?

Apparently you can get Vacation Points (which have a shelve life of a year) and convert them to Marriott Reward Points (which never expire).

From other posts I have read the conversion rate is something like 32 to 1, which isn't very good.

 

[siberiavol]

Spoke to well informed MVCI rep this AM who cleared up some things

1) MARRIOTT REWARD POINTS- Part of my confusion related to Marriott reward points is the fact that they have three sets of rules related to the three categories of owners. First are the weekly owners(Not involved in new program) Second is the legacy(enhanced)owners and third are the new trust owner(points only).

1A Weeks owners -everything remains the same
1B Legacy owners- every thing you had before plus can get points on units that gave points before for developer purposes If your week gave 75000 points before it will now give 75000 points, EVENTHOUGH YOU BOUGHT IT IN SECONDARY MARKET. If your unit gave no points before like my Harbor Point you can't get reward points for it. IN ADDITION IF YOU BUY EXTRA POINTS, THESE CAN BE CONVERTED TO MARRIOTT REWARD POINTS AT A CERTAIN RATIO.

Example- You have a resale Barony silver and a resale Harbor Point and you buy 1000 new points in the new program. You could trade the Barony for 75000 Marriott Reward points and you could trade 1000 BOUGHT points for ()? numer of Marriott reward points. You could not convert your new program points NON BOUGHT for Marriott rewards.

1C Trust (points only) buyers have right to trade for )?) Marriott reward points

2) II- new account for legacy owners. You designate what you are trading and deposit it. It should show up in II account. I am not as confident that this is how it will operate as there is some speculation that Marriott will take my designated trade and trade something else.

3) BANKING And USING At some point in the year(she thinks six months) you will have to decide that you are going to bank your remaining points or use them in the calendar year. Example- I have 10000 2011 points . I have used 7500 and July 1 is approaching. I have to tell them I am going to use the 2500 points in 2011 or want them banked. Also if have have 2011 points I could borrow them to use in 2010

I think it is imperative to keep in mind there are three programs not two. As legacy owners if the join the new program we retain options of the old program and have certain overlaps with the new trust(points only) owners. I

 

[griffinhouse]

• Interval deposits remain separate from points deposits. He said that Marriott can not go in and “raid” a prime week to fulfill a point request. His supervisor confirmed this. If I reserve July 4th week at MOC and deposit that week into Interval, then that is the week some other Interval member will get in exchange.


When I spoke to a Marriott rep he also told me that the Interval deposits will be kept separate from the points deposits. He also told me that we should see no change in availability--we'll have to wait and see on that one.

 

[wsrobinson]

I too own Barony Beach and when I spoke to the Points Advisor I was told that I will have the option of trading for MR points - as is written online - for BB because trading for points was an option given the original owners. I own Bronze Season so I only get 50,000 points. I do not get MR points for Harbour Point as it was not offerred to those owners originally. I didn't ask if it was every year or every other year but I'll speak with them again today and let you know.

I just tried to find the information online again and I was only getting up the old website.

Someone nailed this down tight last night. Yes, you get the MRP if you purchased externally and join the program. Mouse over the "?" next to your external week on the "Enroll Now" page and you will see the text spelling this out.

 

[markbernstein]

I just spoke to a rep at MVCI, with just a few questions.

II membership: My current membership runs through May 2011. If I join the points program, Marriott will establish a new II account, and also maintain the old account until it expires. The new account can be used for both points-based and week-based exchanges. If I want to ignore points in a given year, and do what I've done in the past - reserve a week at my home resort, then exchange the week (not points) with II, the exchange fee to another Marriott resort is covered by the $165 yearly club fee, as is the II membership.

Since I hadn't yet seen much about it, I asked about banking and borrowing. The key point, for me, is that you can choose to only bank or borrow a portion of your points. As an example, my Oceana Palms unit is worth 2625 points/year. If I wanted to, I could borrow 1100 points from 2012 for a total of 3725 and use it to reserve a 2BR at Frenchman's Cove in January of 2011, then use 1450 of the 2012 points to reserve an off-season 1BR at Manor Club in 2012, and bank the last 75 of my 2012 points into 2013.

The offer of 800 Plus Points for signing up is good through December.

 

[divenski]

I was also told that the weeks for week owners and the weeks for week owners in the new program using their weeks for the year would share and compete for the same inventory and that point inventory would be separate.

The bigger question is will point inventory be separate on a week by week basis, or as a total percentage of the available weeks in the season?

I suspect the latter, but there should be, or at least I hope, some natural averaging over a given season due to the different point costs. Not all people will want to or can pay the higher point costs for prime season weeks. If people with points take out any non-prime weeks, then less prime weeks will be available for points users.

 

[DanaTom]

Resales not allowed to join, except for those in by 06/20/10

a few Q's I had and As from Marriott through online chat session.

Chad I.: Hi! My name is Chad I.. How may I help you?
you : I'm resale owner... if I join the destination points program, I understand I will be eligible for the points as long as I join by 12/31/10...is this correct?
you : Also, there is word going around that it also qualifies me for Marriott Reward Points, but only if I join by 06/22/10...today... is this correct or is there misinformation. thanks
Chad I.: I'd be happy to check on that for you. One moment, please.
Chad I.: If you enroll in the new points program, you will have the opportunity in the future to trade your week at shadow ridge for marriott rewards points. Your gold week will trade for 75,000 Marriott Rewards points. The deadline is not today, but it is encouraged to enroll as soon as possible.
you : Thanks... that's good info. One final Q... I understand that if I later sell my deeded week, the new owner is not assigned my enrollment in the points program. Does that mean the new owner can never join, or will they be allowed to upon payment of a fee to join?... and is the answer the same for Developer purchased resale?
Chad I.: The enrollment does not transfer, but the new owner can enroll the week, but they would not be allowed to trade for points.
you : thanks, and is that the same for resale purchases as well as Developer purchases?
Chad I.: *Correction - any week sold or bought externally CANNOT be enrolled. Weeks purchased through Marriott resales can be enrolled.
Chad I.: I apologize for the confusion.
you : ...but my external resale can be enrolled, correct? Kind of like grandfathered. I think I read external resales after 06/20/10 cannot be enrolled.
Chad I.: The deadline is the anouncement of the new program, meaning any week sold externally after June 20, 2010 cannot be enrolled, but previously purchased external weeks can be enrolled.
you : Thanks... and for clarification, If I owned a Marriott new or resale and later sold it, it cannot be enrolled by the new owner?
Chad I.: That is correct.

 

[hipslo]

. The bigger question is will point inventory be separate on a week by week basis, or as a total percentage of the available weeks in the season?

This is absolutely the KEY question, and I have not yet seen/ heard anything definitive on this point.

 

[jjluhman]

Here is my online chat session. Hope it helps someone.

Welcome!
Please wait while we contact the next available agent...
You are now speaking with Chad I.!
Chad I.: Hi! My name is Chad I.. How may I help you?
you : Hi Chad. I have a few questions. If I enroll my OS Plat Ocean Pointe week in the new program, do I maintain my own II account for trading outside of Marriott properties in addition to the Marriott II controlled account?
Chad I.: No, you would not neen an additional Interval International account, as the membership would be covered through your club dues. But you would pay the exchange fee for a non Marriott exchange.
you : So I would not have direct access to II any longer?
Chad I.: You would still be able to make all Interval exchanges, but they would be facilitated through Marriott.
you : If I join and trade my week it is available to all enrolled folks, but if I don't join and trade my week it is only available to other folks through II? Or, can Marriott take my week out of II after I deposit it through my own II account to II?
Chad I.: That is correct. If you join, you still have access to all the Interval inventory and if you are looking for a Marriott property, you will have access to the inventory from other enrolled owners.
you : let me clarify what I am trying to ask...are there separate inventories of points weeks and weeks owners weeks the each respective group trades for or does Marriott lump them all into the points system and "raid" II for the good weeks that non enrolled weeks owners are trying to exchange?
Chad I.: Let me look into that, one moment, please.
Chad I.: If you are looking to exchange externally, then the inventory is the same as it always has been. It comes from other owners giving up their weeks. If you are looking for an internal exchange, or another marriott property, the inventory comes from owners enrolling their weeks and any unused weeks be other points owners.
you : Thanks! Ok, if I enroll can I trade my week for another plat week by a simple week exchange or does it have to convert to points to request another Marriott property?
Chad I.: If you enroll your week, you don't have to choose to take the Vacation Club points for the year, so you can still exchange your week as you do now. However, electing points may open up additional options such as check in date and length of stay differences.
you : those benefits are not of interest to me and my points are not high enough to book at most of the places that I want to go and have been able to trade for in the past....So, I want to know that i can still trade for those within the system without converting to points. You are saying that is possible, right?
Chad I.: Correct. Enrolling in the new program is basically and added usage option each year, if its something you are interested in. You definitely have the option of continuing to exchange your week as you currently are doing.
you : Will unused points weeks be dumped into II or will Marriott be exclusively renting those weeks causing exchange through II on our own to dry up?
Chad I.: Unused weeks wont be dumped into Interval so the more owners who enroll, the less weeks will be given to Interval International.
Chad I.: At this point, because the program is new, its too hard to tell if Intervals inventory will "dry up".
you : So,if I opt not to enroll, I will not be able to trade through II for resorts that Marriott builds in the future and sells only as points?
Chad I.: That is correct. Because future properties will be sold as points, it wont be possible for owners to deposit full weeks into Interval system to be exchanged.
Chad I.: *Correction- it is possible that the future developed weeks at future properties could possibly be given to Interval as exchange inventory.
you : If I don't enroll do I still have Marriott to Marriott exchange priority in II?
Chad I.: Yes you would still have Marriott to Marriott exchange priority.
you : Thank you for your help. I don't envy your job this week! Not that Marriott cares, but last week I was a VERY happy owner who considered purchasing additional weeks from Marriott. I will not consider buying into the points program. Instead, I will consider purchasing my additional weeks from other developers. I know it is not your fault, I just want my sentiments (that many others share) to be known. I bought Marriott because I trusted the company and their properties were always top notch. They still have some of the best properties around, but I think the points system is entirely too expensive and has too many loopholes that allow Marriott to change things with no regard for the owners! I cannot imagine that they are going to be selling like hotcakes in this economy! Thank you again for your time.
Chad I.: I appreciate your patience and understanding with me as this is a new program. The points program is an added usage option that will work for some but not all owners. We appreciate your loyalty to Marriott and I will share your sentiments to management as feedback is always appreciated. You are still able to exhange your week each year without enrolling and you will still be able to purchase additional weeks(externally) if you enjoy the program as it is now. Thank you for contacting us and if you have additional questions, we are happy to assist.

 

[jaym]

Here's my chat seesion from today?
Would other please comment on the ability to exchange points in the new program and Club Fees being annual? Is this the consensus on responses from Marriott Customer Svc. Reps?

Welcome!
Please wait while we contact the next available agent...
You are now speaking with Terri S.!
Terri S.: Hi! My name is Terri S.. How may I help you?
you : Hi Terri- hoping u can assist with a question regarding MCVI change for owners.
Terri S.: What can I answer for you?
you : trying to clarify on the change for reserving weeks. How do I reserve now as a "legacy" owner that is not part of points program. how do I reserve, for example, next week? Do I still go online or call to reserve my week at the home resort I have now?
you : After I obtain my desired platinum week at my resort, I then can opt into the points program or offer thru Interval Intl. as a full week? Is that correct? Is something different about reservation process?
Terri S.: You still have the option to reserve your home resort, just as you have in the past. If you then want to deposit that with Interval International for an exchange, you may do that as well. However, once you enroll, you would simply contact you Points Specialists and the would assist you with that whole process.
you : OK, so to clarify, nothing changes for an existing owner in terms of obtaining the desired week within their "season"? I contact Marriott after 9am, online or phone, to request my week. After that, I can opt into the new program to request an exchange. Of course, after the required one time fee and club dues (I think $165) for single week owner. Is this all accurate? thanks.
Terri S.: You can elect Vacation Club Points for your 2011 usage as long as you do so at least 60 days in advance of the check-in date for your home resort reservation.
you : OK but process as I described is correct? no change to make the reservation week?
Terri S.: If you elect to use the 2011 week, and exchange to another property, you would not need to contact Interval International. Your Points Specialists would be assisting with all exchanges or reservaitons.
you : OK. And the club dues, cost of $165., is only paid for any year I wish to elect an exchange? No need to pay it if I will be staying at the home resort I purchased, correct? not necessary for that year, right? So, example, looking to exchange for 2011, opt in to program pay all fees. Following year, 2012, home usage, club fees do not need to be paid?
Terri S.: Club fees are annual fees.
Terri S.: Paid to Marriott.
you : Reviewed website and I'm not clear on this payment. If an owner elects to stay at home resort, does not request an exchange, is the club fee still required annually? Or is it paid to Marriott only when exchange is requested and points are used by owner for that year's usuage?
Terri S.: The club dues are annually, and do not only cover exchanges. They would cover any change or cancel fees, lock off fees, etc.
you : Please clarify. Marriott will receive an annual "Club Fee" from every member, each year, regardless of whether they decide to exchange their resort useage for that given year? I pay the opt in "Points Program" fee once, but I'm required to submit the Club Dues annually. Is this correct?
Terri S.: You will pay one reasonable fee rather than paying separate fees for membership with Interval International, trading for Marriott Rewards points or using a Lock-Off option.
Terri S.: That is correct.
Terri S.: Club Dues include membership with Interval International as well as any internal exchanges (requests to travel exclusively to other Marriott Vacation Club resorts). Club Dues also include trading for Marriott Rewards points (for Points Owners and Enrolled Owners whose enrolled week(s) are eligible), locking off or splitting your home resort week (for Enrolled Owners whose enrolled week(s) are eligible), cancellation of a reservation, electing Vacation Club Points and banking, borrowing or transferring Vacation Club Points. Club Dues do not include external exchanges (requests that include resorts outside of the Marriott Vacation Club Collection of resorts through Interval International), Florida Club fees (for weeks involved in the Florida Club) or miscellaneous fees of the Explorer Collection; port fees for cruises as an example.
you : OK. thank you for your patience, I have another question. an you elaborate on the invitation period for third party owners to "opt in" to the Points Program? I have read the website but wanted to be clear on the period. As I understand it, I have until December 31, 2010 to join the new program, is this correct?
Terri S.: I'd be happy to check on that for you. One moment, please.
you : I am undecided on best option but understand there may be a limitation to this offer. What happens after Dec. 31st? I would need to join Interval Intl. separately and cannot use the internal Marriott system to seek internal exchanges to other Marriott resorts, correct? I would have to obtain an exchange from II inventory only, correct?
Terri S.: Thank you for your patience. I am still looking for that information for you. It will be another moment.
Terri S.: There is not a deadline to enroll. However, I your third party week was purchased after June 20, 2010, that week would not qualify to enroll.
you : I have been an owner in MVCI for a number of years so no issue there. So, if exchanging in Interval Intl., is the inventory for weeks distinct and separate from how you plan to fulfill points requests? The program will not draw on the II weeks that are deposited by their subscribers, is this correct? Can you please check on this important issue?
you : If your external purchase closed prior to June 20, 2010, it is eligible to be enrolled with the Marriott Vacation Club Destinations Exchange Program. The enrollment fee for one externally purchased week will initially be $1,495, and enrolling multiple externally purchased weeks will initially total $1,995. This offer is expected to be available only through December 31, 2010..... You also will gain the benefit and convenience of the annual single-use fee (Club Dues).
you : Terri- note the Dec. 31st date mentioned via the website info.
Terri S.: One moment and I will check for you.
Terri S.: The enrollment price of $1,495 for a single week will be available until December 31, 2010. After that, the price is subject to change.
you : ok, so introductory enrollment fee good until then. Can you answer my question on exchanging with II?
you : How will that be structured for owners that do not enroll?
Terri S.: That would remain the same for owners that do not enroll.
you : Specifically, will Marriott use the Interval Intl. deposited weeks provided by non-enrolled owners? Can you use those to fulfill points owner requests?
Terri S.: It is separate inventory.
you : No shared access between the two entities, correct? They get "weeks" deposits, Points Program gets points equivalent for each resort?
Terri S.: Correct
you : OK. I do appreciate your help. One more question, regarding Rewards Points. I am a MRP member. As I mentioned earlier, my MVCI resort was not purchased directly from Marriott. As I never exchanged for points (EOY option) am I going to now be able to do so if I enroll in the Points Program?
you : Does the restriction still apply to owners that did not previously or has the new program, "opened the door" to do so?
Terri S.: Yes you would be able to trade to points.
you : Please confirm as this seems to be a confusing issue for many now. So, although I was previously unable to use Rewards Pts. as an MVCI owner, by enrolling in the new program, I can now do so? Use the points for hotel "collections" and other new features?
you : That is my Marriott Rewards Points can be applied to Destinations (formerly MVCI) resort collection as well?
Terri S.: That is correct. You would be changing your week to Vacation Club Points which can be added to your Marriott Rewards points.
you : thank you. I will use this information to complete my decision on joining the new program being offered to MVCI members.
Terri S.: Yes we are very excited about the flexibility this new option will provide.
Terri S.: You're welcome. Is there anything else I can assist you with?
you : I'm satisfied for now....although I'm sure I'll think of something else to inquire about soon.....appreciate it.
Terri S.: Please contact us again if you have any other questions or concerns.Thank you for contacting us. We appreciate your business. Have a

 

[winger]

Just a thought - I would not bet the farm based on what a Rep. tells you verbally. When Starwood went through this 10 mos. ago, we got all kinds of incorrect verbal info. from Reps. It will take the Reps. awhile to get up to speed.

Then WHO/WHERE can you get the answers from, aside from the various enrollment documents? Seriously, there must be some avenue to get answers directly from Marriott. Why would a company leave it up to an internet group (TUG, etc.) to 'guess' what the rules are? That is NOT good business.

 

[kedler]

More Verbal Answers

I spoke with the same Points Advisor today that I spoke with yesterday.

I inquired about the ability to exchange Barony Beach for MRP and asked if it was on an every year or every other year basis. He told me that BB can trade for MRP every other year.

I discussed the issue of what happens if I enroll in the Exchange Company and then as a weeks owner we make a reservation and choose to deposit our week in II as we've always done. I told him that as I read the documents that if we exchange the week for points then Marriott has complete control of the week. My concern was if I deposit my GV week and want to exchange for Aruba as I've always done that there would be no inventory available because Marriott could "grab" the weeks that weeks owners were depositing.

He then explained that there are two pools of inventory the weeks pool and the points pool. I told him that I had reviewed the documents available online and I couldn't find it. He said he knew it was in writing and he was going to email me the information as soon as he found it.

I then returned to the issue of what happens with regard to the week being deposited. I pointed out that the documents are more about the Points program and don't seem to really address how Marriott will handle the "old way". He said that was because we could do it the old way but I pointed out that it was my understanding that if we enrolled Marriott would manage the "old way" trade with II and I would not need to contact Marriott then II, Marriott would do it all. I then pushed him to find me this information in writing too.

I also asked him about borrowing and banking. If you bank points the points must be used by the end of the next use year. If you borrow points and then cancel the reservation the borrowed points will be returned to your account but you will need to use them in that use year. We can trade points between owners.

If I get the email I'll post the information here.

 

[Dave M]

You can find the written info that shows you can still do it the "old way". For both "Weeks" (what we now are) and "Enrolled" (if we join but choose to reserve and exchange the old way) the language states:

Steps to Exchanging Your Week

• Select the exchange method that’s right for you from the descriptions above.
• Book your week at your home resort in the normal way. It’s easy to book online.
• Place your request with Interval International. Visit IntervalWorld.com for contact information or to place your request online.
• Enjoy your vacation!

To find the info (and to find differences for other procedures) separately for "Weeks", "Enrolled" and "Points" owners, follow these instructions:

• Log into your MVCI account.
• Click on the "Learn More" link under "Understanding Timeshare".
• Click on Learn More" under "Getting the Most Out of My Ownership".
• Then choose your topic and click on the appropriate ownership category to read how you will be impacted. (One topic is "Exchanging Outside of Marriott Vacation Club", but the discussions include internal and external exchanges.)

Caution: In reading these various explanations, there is some info that seem at odds with some of the legal documents and what some people are being told by advisors in chat sessions and by phone. So use caution in what you choose to believe at this point.

 

[kedler]

Legal documents

Dave,

I've been trying to find information posted online and being verbally given to us regarding the two pools weeks & points and how Marriott, rather than II, is going to handle our "old way" trades. My concern, like many on this Board, is if I want to exchange the "old way" for another Marriott property the right to do so exists but the inventory won't be there because at least for enrolled weeks owners Marriott will have the right to pull enrolled weeks owners' deposits to fulfill Marriott points owners requests for exchange.

Last night I was able to get back into the site and print the II Buyer's Guide.
Week-Based Exchange Method:

1. The weeks exchange method is the method we use now
2. If using "Deposit First" all rights to the week are immediately assigned to II
3. The Comparable Exchange Priority appears to be the same

[/LIST]

Points Based Exchange Benefits:

1. Points members can only use "Request First" not "Deposit First"

1. If the points deposited will expire during the pendency of the exchange request an exchange credit may be requested that will give the points member the right to request an exchange for 24 months following the expiration date of the points.
2. Exchange fee is required if placing request for other than Marriott resort

Marriott Internal Exchange Procedures and Policies:

1. Marriott is solely responsible for confirming internal (Marriott to Marriott) exchange requests based on Points
2. "If Marriott cannot confirm the Marriott to Marriott request "through inventory available in the MVC Club Program, the Club Program Manager will submit internal exchange requests through II and, where the necessary inventory is or becomes available in the Exchange Program, II will issue the Confirmation to the Club Program Manager, who in turn will issue such Confirmation to the applicable Club Program Member"
3. The definition of "Club Program Member" includes both Trust (points) and Exchange (weeks) Members
4. For Marriott Internal Exchanges - the Club Program Exchange Members retain the additional "Special Marriott Internal Exchange Option" as long as placed more than 75 days prior to the commencement of the deposited week

I see NO reference to the maintenance of separate pools of inventory for Club Program Trust Members and Club Program Exchange Members in this guide or any other legal document I've read.

If anyone else finds something I've missed please post it here.

 

[ArtsieAng]

kedler

I see NO reference to the maintenance of separate pools of inventory for Club Program Trust Members and Club Program Exchange Members in this guide or any other legal document I've read.

If anyone else finds something I've missed please post it here.

I agree, that certainly makes it sound like there will be no separate pools. Sigh. So confusing!

 

[Dave M]

I have no reason to believe that Interval International will maintain separate pools of inventory. (That differs from the separate pools of inventory that Marriott will apparently maintain for internal reservations.) I have not seen anything that states that II will maintain such separate pools. However, as for weeks and enrolled owners, their exchanges will still be based on comparable exchange methodology, just as in the past and as explained at the links I referenced in my most recent post in this thread.

To me, the burning question is whether II will decide to fulfill a weeks or enrolled owner's request only after all points requests made by Marriott. I don't know the answer, although it appears that most people are assuming the points request will trump weeks requests.

 

[ArtsieAng]

I have no reason to believe that Interval International will maintain separate pools of inventory. (That differs from the separate pools of inventory that Marriott will apparently maintain for internal reservations.) I have not seen anything that states that II will maintain such separate pools. However, as for weeks and enrolled owners, their exchanges will still be based on comparable exchange methodology, just as in the past and as explained at the links I referenced in my most recent post in this thread.

To me, the burning question is whether II will decide to fulfill a weeks or enrolled owner's request only after all points requests made by Marriott. I don't know the answer, although it appears that most people are assuming the points request will trump weeks requests.

OK...So if you want to exchange your week through Marriott, your exchange would come out of a "weeks" pool from Marriott's inventory.

If you want to exchange your week through II, and are requesting another Marriott, it's likely that II will first be fulfilling any "points requests" that Marriott has with II, before your "weeks request." Correct?