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Wyndham is closing a handful of legacy resorts - dedicated chart/tracker located in the first post for this unfolding set of events

Maybe this is a question for Wyndham, maybe it's just something to keep an eye on, but I wonder if, as the Wyndham "resort portfolio refresh" page states, "You’ll continue to see vacation options at these resorts" will ever be true with regard to Fairfield Mountains and Star Island. For Fairfield Mountains, in place of the availability calendar I get "Unable to Book. This resort is not available for your membership type." And for Star Island I can check the availability calendar, but there is zero availability at any date in the future. Are they available only to owners in the remaining sections of these resorts? Or to nobody? Something else?
 
"You’ll continue to see vacation options at these resorts" will ever be true with regard to Fairfield Mountains and Star Island.
Star Island is a partial closure, and if the remainder is still enrolled in RCI, it's not exactly false.

I can't remember the story with Mountains. Is that a partial as well?
 
Star Island is a partial closure, and if the remainder is still enrolled in RCI, it's not exactly false.

I can't remember the story with Mountains. Is that a partial as well?
Yes, Mountains only dropped the Maple Ridge association.
 
Hm. I filled out the form for the swap. I have not received an email to set up a phone call. On March 26, I received (11) refunds.
 
What are the Top Twenty destinations for Club Wyndham Resorts for vacationer travelers?
 
What are the Top Twenty destinations for Club Wyndham Resorts for vacationer travelers?

Sounds like a great topic for a new thread! Select thread type "Poll" after the "Post Thread" button to let everyone vote easily if you'd like.

(Please don't derail this already-over-5000-post thread!)
 
Just a quick note. Although my CWA swap is complete and reflected on the website, I still have not received any refund of Maintenance fees. Has anyone else received a refund who previously owned at Fairfield Glade?
 
Just a quick note. Although my CWA swap is complete and reflected on the website, I still have not received any refund of Maintenance fees. Has anyone else received a refund who previously owned at Fairfield Glade?
Don't think we've seen anything about what Wyndham will do in cases like yours.

Since you took the swap, are you due a full refund of maintenance fees? Since we pay in advance, I would think an adjustment (difference between MFs on your old and CWA MFs) would be appropriate.
 
Just a quick note. Although my CWA swap is complete and reflected on the website, I still have not received any refund of Maintenance fees. Has anyone else received a refund who previously owned at Fairfield Glade?
I haven’t seen anything back from FG and my 154k contract is still in my account. I did not take the swap. I don’t even remember prepaying fees but I’m guessing we all did? I had a fixed week.

I do wish we got a timeline to when they anticipate to refund the Fees and the amount I am expecting.

Don't think we've seen anything about what Wyndham will do in cases like yours.

Since you took the swap, are you due a full refund of maintenance fees? Since we pay in advance, I would think an adjustment (difference between MFs on your old and CWA MFs) would be appropriate.

Does CWA pay a year in advance ? If not wouldn’t they just refund the FG and then just charge rhe new CWA rate going forward? It’s gotta be too complicated for them to credit the prepaid fees to this years fees.
 
I have one contract that is facing termination---I might swap it, but am waiting to hear the offer---plus one other that will continue. I have now paid three completely different amounts for MF each month, and they have not even hit on consistent dates.

Correction: those might have been related to the refunds. So, this could be "user error" in reading my email.
 
I haven’t seen anything back from FG and my 154k contract is still in my account. I did not take the swap. I don’t even remember prepaying fees but I’m guessing we all did? I had a fixed week.

I do wish we got a timeline to when they anticipate to refund the Fees and the amount I am expecting.



Does CWA pay a year in advance ? If not wouldn’t they just refund the FG and then just charge rhe new CWA rate going forward? It’s gotta be too complicated for them to credit the prepaid fees to this years fees.
I think it's clear what happens to us non-swappers and I have to think your time is coming. FG is lagging other resorts by a bit. The timeline is probably "when we get to it."

I don't have CWA but I'd think it would be paid ahead same as CWS. The method so far has been to refund payments, not credit them to a different account or year.
 
I think it's clear what happens to us non-swappers and I have to think your time is coming. FG is lagging other resorts by a bit. The timeline is probably "when we get to it."

I don't have CWA but I'd think it would be paid ahead same as CWS. The method so far has been to refund payments, not credit them to a different account or year.
It is my understanding that CWA does not pay a year ahead. This is based on my question to the Wyndham person at the FG meeting where we voted for the bankruptcy. They stated that those of us taking the swap would also receive Maintenance fee refunds for what we had payed ahead. Not the difference between what we paid and our new Maintenance amount, but all of it. Also, it seems to me that since the CWA rate is an average, paying it ahead would not be advantageous to Wyndham.
 
I haven’t seen anything back from FG and my 154k contract is still in my account. I did not take the swap. I don’t even remember prepaying fees but I’m guessing we all did? I had a fixed week.

I do wish we got a timeline to when they anticipate to refund the Fees and the amount I am expecting.



Does CWA pay a year in advance ? If not wouldn’t they just refund the FG and then just charge rhe new CWA rate going forward? It’s gotta be too complicated for them to credit the prepaid fees to this years fees.
I was assuming FG was behind, That is why I asked if anyone else from FG had gotten any refunds. Thanks for your confirmation.
 
Just a quick note. Although my CWA swap is complete and reflected on the website, I still have not received any refund of Maintenance fees. Has anyone else received a refund who previously owned at Fairfield Glade?
Lemme ask about the expectation on this specific item - so we want to know if those who actually accepted the CWA swap can expect a MF refund correct? Any other related questions?
 
As a general proposition, getting money sooner is better than later. CWA maintenance fees can be expected to increase but that's no different than CWS.
 
It is my understanding that CWA does not pay a year ahead. This is based on my question to the Wyndham person at the FG meeting where we voted for the bankruptcy. They stated that those of us taking the swap would also receive Maintenance fee refunds for what we had payed ahead. Not the difference between what we paid and our new Maintenance amount, but all of it. Also, it seems to me that since the CWA rate is an average, paying it ahead would not be advantageous to Wyndham.
IME most folks who own UDI points contracts pay monthly for MFs - not annually. I have seen mixed responses for folks who own converted fixed weeks - some folks pay monthly - some folks still pay annually - perhaps owners had a choice when converting their fixed weeks contracts in the past?
 
Lemme ask about the expectation on this specific item - so we want to know if those who actually accepted the CWA swap can expect a MF refund correct? Any other related questions?
That is the question. As I stated the Wyndham rep at the bFG board meeting said ther would be, but It would be good to confirm that is actually the case.
 
Lemme ask about the expectation on this specific item - so we want to know if those who actually accepted the CWA swap can expect a MF refund correct? Any other related questions?
If you’re asking, I’d love to know an estimated time line of a refund if they can give us anything. I’d like to prepare my account so that the credit card receiving the refund is the “worst” one for clawing back reward points.
 
If you’re asking, I’d love to know an estimated time line of a refund if they can give us anything. I’d like to prepare my account so that the credit card receiving the refund is the “worst” one for clawing back reward points.
i own at Patriots Place. I had that same thought but it didn't work out that way. They did not refund the card that was currently set up in Paymentus. They refunded the actual card used. I switched cards last year so some of the refunds went to one card and some went to the other.
 
i own at Patriots Place. I had that same thought but it didn't work out that way. They did not refund the card that was currently set up in Paymentus. They refunded the actual card used. I switched cards last year so some of the refunds went to one card and some went to the other.
Interesting that they can refund the same card whcih at this point, was billed over 12 months ago from the first payment. I guess I’ll see what happens. Still if @HitchHiker71 could get an approximate date, it would be appreciated. Not that $900 is life changing money, but I can plan at least for some things that needed to be done.
 
If you’re asking, I’d love to know an estimated time line of a refund if they can give us anything. I’d like to prepare my account so that the credit card receiving the refund is the “worst” one for clawing back reward points.
Sometime between Feb-June - as we've repeatedly covered in past posts within this thread. More specific guidance won't be issued given the variances in play. It's not tied to specific resorts in a serial manner or anything, so it's not possible to tell anyone that FG, for example, is going to occur at a specific point in time, it's more about the complexity of the owner account(s) in question, how many impacted contracts those impacted owners hold, and at what resorts, etc. In general, those resorts closer to an actual bankuptcy filing will be processed ahead of those resorts farther away from a bankruptcy filing in so far as timelines are concerned (the timelines of which are also subject to change of course). In general, those owners who hold multiple contracts from multiple impacted resorts are likely to go last given their refunds and accounts are the most complex to process. That said, there are always exceptions, so for example, if an impacted owner holds contracts from both OIRC and Wyndham Shawnee, they may have had their OIRC contracts processed (and their refunds), but not the Poconos contracts, given this is one of the last resorts to close (last day for limited resort operations is today actually). There are many scenarios, like the one I just outlined, that basically reinforce the narrative that the answers aren't as straightforward as many would otherwise choose to believe.

I did ask the question last Friday as to exactly how the refunds are being processed. Based upon what we've seen, what Wyndham is doing is simply reversing the previous charges, which means the refunded payments will be reflected back on whatever card was used for those charges, regardless of whatever card is currently configured. My ask was, what if that card is no longer active/available, what happens then? Still waiting on an answer.
 
I didn't even know paying annually was an option for UDI. It was never presented to me as possible. Not that I would want to do that. But definitely UDI and Access (I have owned both at various times) are not payed in advance like weeks are, they are paid month to month, for the current month.
 
Maybe this is a question for Wyndham, maybe it's just something to keep an eye on, but I wonder if, as the Wyndham "resort portfolio refresh" page states, "You’ll continue to see vacation options at these resorts" will ever be true with regard to Fairfield Mountains and Star Island. For Fairfield Mountains, in place of the availability calendar I get "Unable to Book. This resort is not available for your membership type." And for Star Island I can check the availability calendar, but there is zero availability at any date in the future. Are they available only to owners in the remaining sections of these resorts? Or to nobody? Something else?
I checked SI and FFM resort availability myself and saw zero availability for SI however I did see very limited weekly availability for FFM in comparison (didn't get the error you did). I did bring up this topic last Friday and Wyndham will investigate the reported issues for both resorts. Their general response was that both will have very limited availability given the amount of inventory being removed, however literally seeing no availability at SI across all 13 months seems odd - hence why they will look into it.
 
Sometime between Feb-June - as we've repeatedly covered in past posts within this thread. More specific guidance won't be issued given the variances in play. It's not tied to specific resorts in a serial manner or anything, so it's not possible to tell anyone that FG, for example, is going to occur at a specific point in time, it's more about the complexity of the owner account(s) in question, how many impacted contracts those impacted owners hold, and at what resorts, etc. In general, those resorts closer to an actual bankuptcy filing will be processed ahead of those resorts farther away from a bankruptcy filing in so far as timelines are concerned (the timelines of which are also subject to change of course). In general, those owners who hold multiple contracts from multiple impacted resorts are likely to go last given their refunds and accounts are the most complex to process. That said, there are always exceptions, so for example, if an impacted owner holds contracts from both OIRC and Wyndham Shawnee, they may have had their OIRC contracts processed (and their refunds), but not the Poconos contracts, given this is one of the last resorts to close (last day for limited resort operations is today actually). There are many scenarios, like the one I just outlined, that basically reinforce the narrative that the answers aren't as straightforward as many would otherwise choose to believe.

I did ask the question last Friday as to exactly how the refunds are being processed. Based upon what we've seen, what Wyndham is doing is simply reversing the previous charges, which means the refunded payments will be reflected back on whatever card was used for those charges, regardless of whatever card is currently configured. My ask was, what if that card is no longer active/available, what happens then? Still waiting on an answer.
Will they be sending any kind of notice after they process the refunds going forward? So far it sounds like they are just processing the refunds and not bothering to send any kind of notice.
 
Will they be sending any kind of notice after they process the refunds going forward? So far it sounds like they are just processing the refunds and not bothering to send any kind of notice.
That is my experience. I received no notice from Wyndham. I discovered the refunds while checking credit card balances.
 
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