Should void the Parole Evidence Rule for any litigation. Void Binding Arbitration Clauses. Make it voluntary with the expense of Arbitration be born by the Seller. Void any part of the Sales/Purchase Contract that limits its terms to only those reduced to Writing. Require the recording of any sales pitch and that a copy of the recording be provided to the purchaser and it becomes part of the Sales/Purchase Contract. Require that the majority of the BOD be elected without the Vote of the Developer.
Personally I really hate the Binding Arbitration Clauses - I think we should fix the court system, and make arbitration completely voluntary
at the time of the dispute. I also think we should move towards the recordings like you suggest for 2 reasons. 1, contracts historically require a meeting of the minds, and 2, literacy is in freefall, but even so - laypeople are basically illiterate of legal documents anyways and have been forever. In the past, we didn't have easy recordings and storage and things like crypto signatures etc to validate such recordings so paper with signatures was as good as we could do. This isn't the case in 2025, and any honest legal professional would admit that with the huge proliferation of contracts, EULAs, etc - the meeting of the minds is around what the salesperson or front desk person or pre-click through page says in big print, not the 50 page legalese document that we're supposedly "agreeing" to.
Personally, I might suggest using some of our high tech to include a written or verbal quiz asking the consumer what
they think the agreement is without input of the company and then having the company rep
approve that understanding to execute the contract. If the company won't because the consumer understanding is very much different from the company legal team, then no contract. The whole set of people can try again to actually reach that
meeting of the minds if they want to.
I feel like something like this wouldn't really make the PITA contract process actually functionally more annoying to anyone, yet would get rid of all sorts of taking advantage of misunderstandings. And if the recordings were missing time or show the rep coaching the quiz answers, the courts should then void the contract.