Wyndham is closing a handful of legacy resorts - dedicated chart/tracker located in the first post for this unfolding set of events

[comicbookman]

It still doesn't make sense that the contracts were deleted from MFs but not program fees.

The resorts in question have officially cancelled their 2026 maintenance fees. Seems it is just taking a while for the program fee to catch up. Probably as hjsweet2002 said it will happen when the resorts officially close.

 

[Arimaas]

The resorts in question have officially cancelled their 2026 maintenance fees. Seems it is just taking a while for the program fee to catch up. Probably as hjsweet2002 said it will happen when the resorts officially close.

No. I get it. It’s just odd. You would think that the program fees would have been based on the listing of contracts below. Oh well. Wait and see.

 

[hjsweet2002]

It still doesn't make sense that the contracts were deleted from MFs but not program fees.

I agree my statement also shows all the contract value and billing points for the resorts that are being closed on the top line of the statement even though the affective resorts are not listed in the statement and not billed for either. I beliieve that this will be corrected in the future after the resorts are officially closed.

 

[Roger830]

Possibly the program fee will be in place until after the resort is transferred.
There will still be management services provided until the resort is gone.

 

[Arimaas]

Possibly the program fee will be in place until after the resort is transferred.
There will still be management services provided until the resort is gone.

I would hope that is not the case. The program fee covers the club Wyndham program, not the maintnace of the resort. Once the resort leaves club Wyndham we are not part of the program. .

 

[HitchHiker71]

I would hope that is not the case. The program fee covers the club Wyndham program, not the maintnace of the resort. Once the resort leaves club Wyndham we are not part of the program. .

Agreed - it's the date the resort is removed from Club Wyndham that matters when it comes to the PFs.

 

[Sunshine2019]

I am an owner of both Bently Brook and Skyline Tower. We just received Official Form 410 Proof of Claim, to fill out for Skyline Tower. It looks very official, but I’m nervous to fill anything out in connection to the closures. Has anyone else received this? Any advice?

 

[shawnee83]

I just looked on the Omni Agent Solutions site for Skyline and found a blank Proof of Claim form. It looks like something that a "creditor" would have to fill out; that is, some vendor that says Skyline Towers owes them money. I didn't think we (as timeshare owners) would have to make a claim?

 

[comicbookman]

Agreed - it's the date the resort is removed from Club Wyndham that matters when it comes to the PFs.

I just received my 2026 assessment, and it also removed my glade contract but still included the points in the program fee calculation. It occurs to me, that they probably defaulted the program fee calculation to the assumption that we would take the swap, so have the same number of points in 2026 as in 2025. In my case that is correct, but not for a lot of people. They could have also made the opposite default.

 

[HitchHiker71]

I just received my 2026 assessment, and it also removed my glade contract but still included the points in the program fee calculation. It occurs to me, that they probably defaulted the program fee calculation to the assumption that we would take the swap, so have the same number of points in 2026 as in 2025. In my case that is correct, but not for a lot of people. They could have also made the opposite default.

Do us a favor and read the small print on your paper assessment and let us know if there’s a clause that addresses this issue. I’m told there’s supposed to be a clause at the bottom of the table for owners with impacted contracts essentially stating this is only an estimate and is subject to change. If not, then, well, that’s disappointing really.


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[comicbookman]

Do us a favor and read the small print on your paper assessment and let us know if there’s a clause that addresses this issue. I’m told there’s supposed to be a clause at the bottom of the table for owners with impacted contracts essentially stating this is only an estimate and is subject to change. If not, then, well, that’s disappointing really.


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in very tiny print toward the top, above the table, below the new total it saytravster1ending resort closure may reflect in your point total. Your 2026 statements include the active point value of your memberships. changes to your account, points, or membership will reflect on statements based on your billing frequency". Clear as mud. It does not explain glade missing from this statement, but the points still included in the total. It is also so small that it almost hurts to read it. So by dropping the glade contract information from the assessment it contradicts the quoted statement. Really poorly done.

 

[afk324]

If appears if you decline the swap we are faced with a period of uncertainty. Is a solution to that to accept the swap and then given club Wyndham’s ongoing program to accept back Cwa points at no cost?at least the club Wyndham web site claims that is a straightforward and efficient process. ( some maybe concerned that in the future the owners still retaining deeds conclude they restart the time sharing operation and they could be faced with extraordinary high maintenance cos

Yeah, seems to be a known problem. I didn’t call to follow up because I have a similar situation. Plesee let me know what you find you when you call. Thanks !

I also have the question! My assessment arrived today a Shawnee contract.

 

[GT1]

What @hjsweet2002 quoted is all I found after reading the mailing top to bottom. And I agree that's what it seems to indicate but not explicitly stating it. I agree @Arimaas - it doesn't make much sense why they removed the contract but not the points unless they were holding out the possibility of our accepting the swap. In the email we received concerning the closure and the offer of a swap - dated Nov. 13th - it said we had 30 days to respond which would be today. Therefore, my theory might be correct. Now, I actually called yesterday and this is my report on that

Customer service and representative knowledge regarding the bankruptcies is not company wide, that's for sure!! I was transferred around from 2 financial services reps., to reservations, to financial services again. I was placed on hold, hung up on, until I finally just interrupted the lady trying to tell me I needed to talk to another department or the closure phone line, and said "just get me a manager - someone that's above you." That new manager/supervisor was the only one who knew the term "CWA Swap" and could see my account not having the contract but still being charged the points. However, even she did NOT have a corporate policy answer. She just expressed the thought that it would be cleared up before billing in January given that the swap was still an option before the letters went out.

I'm not holding my breath that the amount will be right and it's just on principle, not that I'm a million point owner, but I expect math to be simple and accurate, even for Wyndham - LOL!

 

[GT1]

Oh, just a funny to illustrate how widespread lack of knowledge is - one of the reps in Financial Services told me I would have the points just not be charged for them! I told her, "What?!?! Are you saying Wyndham is just going to give me 105,000 points but not have me pay for them? Are you kidding me?"She tried to repeat herself and then she said that reservations were the people that would know. ROFL at the ignorant responses

 

[HitchHiker71]

in very tiny print toward the top, above the table, below the new total it saytravster1ending resort closure may reflect in your point total. Your 2026 statements include the active point value of your memberships. changes to your account, points, or membership will reflect on statements based on your billing frequency". Clear as mud. It does not explain glade missing from this statement, but the points still included in the total. It is also so small that it almost hurts to read it. So by dropping the glade contract information from the assessment it contradicts the quoted statement. Really poorly done.

Curious, if you login to your online account - is the Glade contract still present/listed as a contract? It should be. I agree in an ideal world the draft statement should omit the cost of PFs related to the contracts that are removed from the same draft statement. Best guess, until that contract is actually inactive on the account, this won’t be the case since the billing statement still sees that contract as active on the account. Just speculation on my part though.

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[HitchHiker71]

What @hjsweet2002 quoted is all I found after reading the mailing top to bottom. And I agree that's what it seems to indicate but not explicitly stating it. I agree @Arimaas - it doesn't make much sense why they removed the contract but not the points unless they were holding out the possibility of our accepting the swap. In the email we received concerning the closure and the offer of a swap - dated Nov. 13th - it said we had 30 days to respond which would be today. Therefore, my theory might be correct. Now, I actually called yesterday and this is my report on that

Customer service and representative knowledge regarding the bankruptcies is not company wide, that's for sure!! I was transferred around from 2 financial services reps., to reservations, to financial services again. I was placed on hold, hung up on, until I finally just interrupted the lady trying to tell me I needed to talk to another department or the closure phone line, and said "just get me a manager - someone that's above you." That new manager/supervisor was the only one who knew the term "CWA Swap" and could see my account not having the contract but still being charged the points. However, even she did NOT have a corporate policy answer. She just expressed the thought that it would be cleared up before billing in January given that the swap was still an option before the letters went out.

I'm not holding my breath that the amount will be right and it's just on principle, not that I'm a million point owner, but I expect math to be simple and accurate, even for Wyndham - LOL!

The only team members that will have any knowledge of the impacted resorts issues are on the dedicated team that Wyndham has put together that is listed in the swap letter and in the 1st post of this thread in the FAQ section. Even those folks may not be able to answer certain questions given we’ve already had reports of limited success getting answers when contacting this team.


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[kanerf]

Update on transferring Patriot's Place to equivalent points in CWA trust. Today I received in email a document for Notarization that was due back in 48 hours. Went over to my local UPS store and took care of that. It included a pre-paid UPS overnight label. No big deal and now witnesses needed.

 

[comicbookman]

Curious, if you login to your online account - is the Glade contract still present/listed as a contract? It should be. I agree in an ideal world the draft statement should omit the cost of PFs related to the contracts that are removed from the same draft statement. Best guess, until that contract is actually inactive on the account, this won’t be the case since the billing statement still sees that contract as active on the account. Just speculation on my part though.

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Good question, yes, it is still showing online.

 

[nibble4bits]

Shawnee Fairway Village - Received our proxy vote in the mail on December 13th announcing the scheduled bankruptcy meeting.

The meeting is scheduled for January 10th at 10:00AM Eastern.

If the vote goes through then occupancy of the resort would be suspended on March 31, 2026 with exceptions specified for the Whole Owners.

There's section to vote for Whole Unit Owners options to maintain the pool, fitness center, and gym at their own expense after March 31, 2026.

 

[seascapemvy]

Shawnee Fairway Village - Received our proxy vote in the mail on December 13th announcing the scheduled bankruptcy meeting.

The meeting is scheduled for January 10th at 10:00AM Eastern.

If the vote goes through then occupancy of the resort would be suspended on March 31, 2026 with exceptions specified for the Whole Owners.

There's section to vote for Whole Unit Owners options to maintain the pool, fitness center, and gym at their own expense after March 31, 2026.

Does this mean my January reservation will be honored? It is on points but was hoping that we would get the last visit in.

 

[chapjim]

Oh, just a funny to illustrate how widespread lack of knowledge is - one of the reps in Financial Services told me I would have the points just not be charged for them! I told her, "What?!?! Are you saying Wyndham is just going to give me 105,000 points but not have me pay for them? Are you kidding me?"She tried to repeat herself and then she said that reservations were the people that would know. ROFL at the ignorant responses

Sales will say anything to get you to buy; FinSvcs will say anything to get you to go away!

 

[nibble4bits]

Does this mean my January reservation will be honored? It is on points but was hoping that we would get the last visit in.

This only talks about the bankruptcy of the HOA and the sale of the resort. There's no information here about how CWA points will be treated. Here's the specific wording about what happens if the vote goes through.

 

[afk324]

It still doesn't make sense that the contracts were deleted from MFs but not program feesi can

I also have the question! My assessment arrived today a Shawnee contract.

I asked about how Wyndham calculates Program Fee on an AI site. Answered below:
Interaction with your total Ownership Wyndham calculates the program fee on your total Club Wyndham points (CWA + Select, etc.) and then applies a minimum fee of 213 dollars for 2026 (this minimum corresponds to about 276,000 points). ���

 

[shawnee83]

This only talks about the bankruptcy of the HOA and the sale of the resort. There's no information here about how CWA points will be treated. Here's the specific wording about what happens if the vote goes through.

It says "occupancy by members, guests and others" would be suspended after 31 March so I guess anyone with reservations prior to that date should be OK... but don't take my word for it.

It also has the part about "whole interval" owners voting to retain access to the pool, gym, fitness center etc... is that the Shawnee pool gym etc? If so, I would think that would be very expensive to keep open if the costs are spread out over a small number of owners.

And still no word from the Ridge Top HOA... maybe this week?

 

[buckeye479]

I apologize in advance if this is a dumb question. Please be kind if it is.

My family has had seven or eight Wyndham contracts over the past 30 years. Every single one of them has been linked to a specific resort and specific units. And in most cases, but not all, a specific timeframe. So I've never seen a contract that is just for "points", and not directly tied to a resort and specific units.

Are there contracts that are literally just "points"? And if so, is that what we will be offered as a "swap", and how can we trust that Wyndham doesn't just sell (or swap) more points than are actually supported by the underlying properties?