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Lounge Access - a Hilton Club

Terry D

TUG Member
Joined
Jun 6, 2005
Messages
122
Reaction score
20
Location
Minneapolis, MN
I am curious to know what obligation the "a Hilton Club" (The District, Quinn, etc.) locations have for providing lounges. I believe all of them currently have lounges, and promise that to owners as a benefit, but could the lounge be permanently closed at a later date? Is the obligation written somewhere in the governing documents that they must always provide the lounge?
 
Not sure but losing the lounge wouldn't really be a big negative in my opinion. They aren't even as nice as the airline lounges at the airport.
 
"Amenities vary among resorts and may be operated or provided by third parties. Certain amenities such as owners' lounge may be limited to use by owners at that resort. Use of amenities are subject to the rules and regulations of the specific resort and may require a fee."
- 2025 HGVClub
Disclosure Statement
 
I believe the odds are slim to none because the lounge was a timeshare solution to offset not having kitchens in the rooms. IMHO...losing it would be a huge negative experience. Our club property is like a second home and we have stayed as long as 2 weeks. Eating out gets tiring. In addition, we enjoy having a third space to meet family because the rooms are small.
 
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I quite enjoy the lounge at The District and use it every day when I am there. While I leave for work before the breakfast service, I stop by for snacks in the afternoon and hot appetizers in the evening. Depending on what they are serving it is sometimes my evening meal. Since it is located inside the Embassy Suites, you also have access to the hot breakfast and free alcoholic drinks with various chips and such downstairs.
 
I believe the odds are slim to none because the lounge was a timeshare solution to offset not having kitchens in the rooms. IMHO...losing it would be a huge negative experience. Our club property is like a second home and we have stayed as long as 2 weeks. Eating out gets tiring. In addition, we enjoy having a third space to meet family because the rooms are small.
You can make a meal of warmed over microwave quality food? I was at W 57th and the lounge was nothing special. We were able to check it out to see if lounge access was worth buying a contract there. I found nothing but garbage wine and warmed over microwave food. Definitely not worth the price of a Bhc contract. The Alaska lounge at JFK was far superior. Maybe the District is better?
 
if a non-owner stays at NY bHC, what lounge and or breakfast service do you get (even with a fee)?
You can make a meal of warmed over microwave quality food? I was at W 57th and the lounge was nothing special. We were able to check it out to see if lounge access was worth buying a contract there. I found nothing but garbage wine and warmed over microwave food. Definitely not worth the price of a Bhc contract. The Alaska lounge at JFK was far superior. Maybe the District is better?
 
You can make a meal of warmed over microwave quality food? I was at W 57th and the lounge was nothing special. We were able to check it out to see if lounge access was worth buying a contract there. I found nothing but garbage wine and warmed over microwave food. Definitely not worth the price of a Bhc contract. The Alaska lounge at JFK was far superior. Maybe the District is better?
I am curious. How did you get in as a non-owner?

IMO I've been in the AK lounge in Seattle and it was nothing special. Crowded and a bunch of chips.
 
I quite enjoy the lounge at The District and use it every day when I am there. While I leave for work before the breakfast service, I stop by for snacks in the afternoon and hot appetizers in the evening. Depending on what they are serving it is sometimes my evening meal. Since it is located inside the Embassy Suites, you also have access to the hot breakfast and free alcoholic drinks with various chips and such downstairs.
Looks like RCI has some cheaper access to The District and I’m curious if you get lounge with RCI exchange.
 
I am curious to know what obligation the "a Hilton Club" (The District, Quinn, etc.) locations have for providing lounges. I believe all of them currently have lounges, and promise that to owners as a benefit, but could the lounge be permanently closed at a later date? Is the obligation written somewhere in the governing documents that they must always provide the lounge?
The governing documents don't mandate the perpetual availability of an owners lounge at The Quin. They do discuss the limited access to owners in several places and discuss an obligation for insurance for the lounge but also list a maximum number of units in the event the developer chooses to convert that portion to units. That being said, the operating costs for the owners lounge are borne by the HOA rather than the developer (recognizing that the developer payment of maintenance fees for unsold units puts some burden on the developer, though it's offset by the lower operating costs for the lounge due to no owners of the unsold inventory to use the lounge.

In practice, I don't see HGV ever doing away with owners lounge service. Not only is it no longer an appreciable expense to them for mostly sold bHC resorts like W 57, with the owners covering the costs through the HOAs, but the unionized staff currently has contractual access to the excess food and drink provided by the services contractor. There could be a minor incentive to the developer to be able to sell a few more units, but the disincentives of the impact on goodwill of customers and employees would probably greatly outweigh the incentives.

if a non-owner stays at NY bHC, what lounge and or breakfast service do you get (even with a fee)?
At The Quin, non-owners can use a portion of the lobby on the ground floor that has been set up as a sitting area. The on-site restaurant, Acadia, offers a discount for breakfast to anyone staying at The Quin (and likely W 57), but they are merely another tenant of the building. There is a decent breakfast bar, etc., available at the Morton Williams nearby and they offer a sit down area with TVs on the second floor, accessible by stairs after the cashiers. Every room is equipped with an espresso maker (Nespresso original capsules) and they provide the capsules. Finally, it's in Manhattan - you won't lack for other options!

You can make a meal of warmed over microwave quality food? I was at W 57th and the lounge was nothing special. We were able to check it out to see if lounge access was worth buying a contract there. I found nothing but garbage wine and warmed over microwave food. Definitely not worth the price of a Bhc contract. The Alaska lounge at JFK was far superior. Maybe the District is better?
Yes, I can. I can also go to Michelin three star restaurants. I've had good meals and bad in the various bHC lounges I've been to; I love it when the other owners have funded a great feast for me and hope I only get stuck footing the bill for garbage wine and warmed over microwave food when I'm not there. It is, after all, a buffet that is only advertised as hors d'oeuvres in the evenings and nobody wants to cover $20 cocktails for someone else. IMHO, the wines and beer offered are inoffensive and of sufficient quality for the context — funding $80 bottles of wine and Michelin quality food for the lounges would run up maintenance fees way too much when bib gourmand will do (and does!).

BTW, my lowest cost bHC contract was a dollar. Definitely worth that for the cappuccino machine alone. YMMV.

I am curious. How did you get in as a non-owner?

IMO I've been in the AK lounge in Seattle and it was nothing special. Crowded and a bunch of chips.
When I first read that, I thought you said it was crowded by a bunch of dips. 🤷‍♂️:shrug:
 
Looks like RCI has some cheaper access to The District and I’m curious if you get lounge with RCI exchange.
If you're a deeded owner at The District and exchange in via RCI using a non HGV ownership, you get lounge access based upon personal experience.
 
The governing documents don't mandate the perpetual availability of an owners lounge at The Quin. They do discuss the limited access to owners in several places and discuss an obligation for insurance for the lounge but also list a maximum number of units in the event the developer chooses to convert that portion to units. That being said, the operating costs for the owners lounge are borne by the HOA rather than the developer (recognizing that the developer payment of maintenance fees for unsold units puts some burden on the developer, though it's offset by the lower operating costs for the lounge due to no owners of the unsold inventory to use the lounge.

In practice, I don't see HGV ever doing away with owners lounge service. Not only is it no longer an appreciable expense to them for mostly sold bHC resorts like W 57, with the owners covering the costs through the HOAs, but the unionized staff currently has contractual access to the excess food and drink provided by the services contractor. There could be a minor incentive to the developer to be able to sell a few more units, but the disincentives of the impact on goodwill of customers and employees would probably greatly outweigh the incentives.


At The Quin, non-owners can use a portion of the lobby on the ground floor that has been set up as a sitting area. The on-site restaurant, Acadia, offers a discount for breakfast to anyone staying at The Quin (and likely W 57), but they are merely another tenant of the building. There is a decent breakfast bar, etc., available at the Morton Williams nearby and they offer a sit down area with TVs on the second floor, accessible by stairs after the cashiers. Every room is equipped with an espresso maker (Nespresso original capsules) and they provide the capsules. Finally, it's in Manhattan - you won't lack for other options!


Yes, I can. I can also go to Michelin three star restaurants. I've had good meals and bad in the various bHC lounges I've been to; I love it when the other owners have funded a great feast for me and hope I only get stuck footing the bill for garbage wine and warmed over microwave food when I'm not there. It is, after all, a buffet that is only advertised as hors d'oeuvres in the evenings and nobody wants to cover $20 cocktails for someone else. IMHO, the wines and beer offered are inoffensive and of sufficient quality for the context — funding $80 bottles of wine and Michelin quality food for the lounges would run up maintenance fees way too much when bib gourmand will do (and does!).

BTW, my lowest cost bHC contract was a dollar. Definitely worth that for the cappuccino machine alone. YMMV.


When I first read that, I thought you said it was crowded by a bunch of dips. 🤷‍♂️:shrug:
Crowded by dips eating chips
 
In my TS strategy/dreams, few months ago, I was on a journey to get bHC access at District but then went CL route...
I won't jeopardize my HGVC EP status via CL (as many have been Maxed after resale bHC purchase)..
But, love the beautiful pictures of bHC NYC locations!
Totally worth it, for the nominal cost of these resale deeds (almost free + closing costs) now, for access to NYC for much cheaper than otherwise possible (esp OS, RCI access with access to owners lounge etc)...
 
Have been at lots of Airport lounges & YMMV, for most...
Chase Sapphire BOS & SAN were nice!
Cap 1 in DIA/DEN also very nice.
Centurions vary a lot...
Club lounges vary also: some chips with dips only; some much nicer...
 
Okay, here are a few memorable ones (with many dip chip lounges in-between!):

I like SJC Priority Pass. They serve eggs and bring it to you.
SFO United Polaris offers sit down restaurant style meals. Must have a Polaris ticket so usually international.
There was one at Calgary, I cannot remember what airline (Air Canada?) or PP but it had a great food and drink selection.
Emirates business class lounge at JFK.

I miss the restaurant benefit of PP. Those were really great value.
 
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In my TS strategy/dreams, few months ago, I was on a journey to get bHC access at District but then went CL route...
I won't jeopardize my HGVC EP status via CL (as many have been Maxed after resale bHC purchase)..
But, love the beautiful pictures of bHC NYC locations!
Totally worth it, for the nominal cost of these resale deeds (almost free + closing costs) now, for access to NYC for much cheaper than otherwise possible (esp OS, RCI access with access to owners lounge etc)...
What is CL? Club level?
 
I am curious. How did you get in as a non-owner?

IMO I've been in the AK lounge in Seattle and it was nothing special. Crowded and a bunch of chips.
Your right that the Alaska Lounges are nothing special. That is hoe little regard I had for the owners lounge at W 57th.
 
@TolmiePeak you still haven't answered how you were able to get into the W57 lounge as a non-owner. I am wondering if you were actually there because what you are describing is inaccurate.
 
What is CL? Club level?

Craig Lodge, HGVC
As has been documented in many other threads, resale purchases made through the HGVC office at Craigendarroch Lodges are purchases made through an authorized seller and count towards the legacy elite status. They don't count towards HGVC Max status, though.
 
As has been documented in many other threads, resale purchases made through the HGVC office at Craigendarroch Lodges are purchases made through an authorized seller and count towards the legacy elite status. They don't count towards HGVC Max status, though.
Are you “max”ed with those trade-ups or still Legacy?
 
We bought W57 first then CL Elite Plus. Great combo to get AI reservations, unlimited OS discount, owner lounge and reservation priority and Elite Plus benefits for upgrades at HGVC properties. For the same reason @mountainboy stated, I would be interested in buying Quin SPH but the DPs on losing legacy Elite and being shifted to MAX is a downgrade for us.
 
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