• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 31 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

II 2025 update - all bad news

Is it the same rule for enrolled week to week exchange through II? Some people here did the last minute exchange. Cannot be e-plus (14-day).
You can still, apparently, perform full fee retrades inside 7 days. For unenrolled weeks that means paying the exchange fee. For enrolled weeks exchanging within the system (Marriott to Marriott/Vistana or Vistana to Vistana/Marriott) then it would be $0 exchange fee. The terms don't seem to change the rules around retrades. Do keep in mind once inside 30 days, any retrades are restricted to 30 days from current date. Eplus being the notable exception.
 
You can still, apparently, perform full fee retrades inside 7 days. For unenrolled weeks that means paying the exchange fee. For enrolled weeks exchanging within the system (Marriott to Marriott/Vistana or Vistana to Vistana/Marriott) then it would be $0 exchange fee. The terms don't seem to change the rules around retrades. Do keep in mind once inside 30 days, any retrades are restricted to 30 days from current date. Eplus being the notable exception.
@alwysonvac thinks you lose everything (which implies the deposited week as well). If your statement is true, it's no different than 7-30 cancellation, which would be werid for Interval to call out 7-30 days explicitly. I just don't see the rules covering <7 days cancellation.
 
@alwysonvac thinks you lose everything (which implies the deposited week as well). If your statement is true, it's no different than 7-30 cancellation, which would be werid for Interval to call out 7-30 days explicitly. I just don't see the rules covering <7 days cancellation.
This is a different option. Retrade rule vs Cancellation rule.
I didn't find anything under the T&C that covers retrades. The only reference I found was under an old ePlus FAQ which really doesn't provide a full description

1750773816771.png
 
This is a different option. Retrade rule vs Cancellation rule.
I didn't find anything under the T&C that covers retrades. The only reference I found was under an old ePlus FAQ which really doesn't provide a full description

View attachment 112371

yeah, e-plus and retrade is now clear, < 14 days no longer allowed. The point is what about <7 days, you have to cancel? Are you allowed to pay the full exchange fee again to retrade into something else (which would be no differnt than 7-30 cancellation rule), or lose everything including the deposit. Just don't see any rules on this
 
yeah, e-plus and retrade is now clear, < 14 days no longer allowed. The point is what about <7 days, you have to cancel? Are you allowed to pay the full exchange fee again to retrade into something else (which would be no differnt than 7-30 cancellation rule), or lose everything including the deposit. Just don't see any rules on this
Yeah, it's confusing. The T&Cs doesn't cover all possibilities.

@dioxide45 wrote "You can still, apparently, perform full fee retrades inside 7 days." which II doesn't cover in the T&Cs.
So if you don't want to lose your deposit at <7 days, the only option is to select retrade (cancellations and ePlus are not an option).
Your retrade will require another full exchange fee (except on Marriott and Vistana enrolled II accounts) and the retrade will be restricted to 30 days but you can add ePlus.
 
@iftravel
The rules for cancellation <7 is covered under section 8 in the T&Cs

8. II Exchange Cancellation Policy — Other than Club Interval Points–
Based Exchange Confirmations:
(a) The only circumstances under which a Member using the
Exchange Program
may lose the use and occupancy of the
Home Resort accommodations
or relinquished points (including
Collection Points) without being provided Host Accommodations
are if a Member:
(i) using the Deposit First method of exchange fails to submit a
valid exchange request within the time periods specified;
(ii) using the Deposit First method of exchange requests
accommodations that are not available and fails to accept any
alternate locations and/or time periods offered;
(iii) cancels a Confirmation seven (7) days or more prior to the first
date of occupancy of the Host Accommodations being canceled
and fails to request substitute accommodations in accordance
with II’s Exchange Cancellation Policy;
(iv) cancels a Confirmation
less than seven (7) days prior to the first
date of occupancy of the Host Accommodations being canceled;
(v) cancels or loses the use of a Confirmation, at any time, due
to the threatened or actual damage or destruction of the Host
Accommodations;
(vi) cancels a Confirmation for substitute Host Accommodations
that was previously issued to the Member under II’s Exchange
Cancellation Policy; or
(vii) where the use of the Home Resort accommodations by II is

lost or impaired due to circumstances beyond II’s control
 
@iftravel
The rules for cancellation <7 is covered under section 8 in the T&Cs

8. II Exchange Cancellation Policy — Other than Club Interval Points–
Based Exchange Confirmations:
(a) The only circumstances under which a Member using the
Exchange Program
may lose the use and occupancy of the
Home Resort accommodations
or relinquished points (including
Collection Points) without being provided Host Accommodations
are if a Member:
(i) using the Deposit First method of exchange fails to submit a
valid exchange request within the time periods specified;
(ii) using the Deposit First method of exchange requests
accommodations that are not available and fails to accept any
alternate locations and/or time periods offered;
(iii) cancels a Confirmation seven (7) days or more prior to the first
date of occupancy of the Host Accommodations being canceled
and fails to request substitute accommodations in accordance
with II’s Exchange Cancellation Policy;
(iv) cancels a Confirmation
less than seven (7) days prior to the first
date of occupancy of the Host Accommodations being canceled;
(v) cancels or loses the use of a Confirmation, at any time, due
to the threatened or actual damage or destruction of the Host
Accommodations;
(vi) cancels a Confirmation for substitute Host Accommodations
that was previously issued to the Member under II’s Exchange
Cancellation Policy; or
(vii) where the use of the Home Resort accommodations by II is

lost or impaired due to circumstances beyond II’s control

Great find. So cancellation is really not a good opiton < 7 days but retrade is always allowed as long as you pay a new exchange fee (I am curious if retrade policy has been changed but I am asking you to go over the 500 pages T&C. no need. LOL)
 
Great find. So cancellation is really not a good opiton < 7 days but retrade is always allowed as long as you pay a new exchange fee (I am curious if retrade policy has been changed but I am asking you to go over the 500 pages T&C. no need. LOL)
Other than Eplus, retrades really aren't covered in the T&C. At least not that I could find.
 
Other than Eplus, retrades really aren't covered in the T&C. At least not that I could find.

I've always added e-plus so I don't know what a regular retrade looks like. Do you have something like e-plus or have to call?

1750779663796.png
 
Great find.
When I provided my earlier answer "The rule is the same, less than 7 days you get nothing." it was based on that section.

So cancellation is really not a good opiton < 7 days but retrade is always allowed as long as you pay a new exchange fee (I am curious if retrade policy has been changed but I am asking you to go over the 500 pages T&C. no need. LOL)
As I wrote earlier today, I didn't find anything under the T&C that covers retrades. The only reference I found was under an old ePlus FAQ that I provided above.
 
I've always added e-plus so I don't know what a regular retrade looks like. Do you have something like e-plus or have to call?

View attachment 112386
It is very similar, just a small text link for "Start Retrade". The main difference between retrades and Eplus retrades is the fnctionality and timeframes. Eplus can only retrade up to 14 days prior to checkin. Once you get within 14 days that button you see changes to "Start Retrade". If you do retrade and get back outside the 14 day window, the Eplus Retrade button reappears as long as you have Eplus Retrades remaining. 30 day and 59 day retrades are restricted based on current date where Eplus Retrades are restricted based on checkin date. With a regular retrade I can currently only retrade out 59 or 30 days beyond the current date where Eplus can retrade 59 days from the current checkin date.
 
I've always added e-plus so I don't know what a regular retrade looks like. Do you have something like e-plus or have to call?

View attachment 112386

Once your vacation is confirmed by II, you have 14 days to add e-plus (if you didn't add it already). See rule below.
I'm assuming whenever e-Plus is no longer an option, the retrade option will appear.
7. (a) For Members who wish to change their Host Accommodations
subsequent to receiving a Confirmation, but without canceling
their Confirmation, E-Plus is available to allow Individual
Members to “retrade” their original Confirmation, up to a total of
three (3) times, upon the payment of an additional fee. The use
of E-Plus may be purchased at any time, commencing at the
time an exchange request is initially placed and continuing up
to 14 days following the issuance of a Confirmation, so long
as the purchase is prior to the first date of occupancy of the
Host Accommodations and the Host Resort is in good standing
with II E-Plus may be used to secure up to three (3) retrades
of the Member’s Host Accommodations and/or vacation
periods at any time, up to 12 months after the first date of
occupancy of the Host Accommodations associated with
the original Confirmation (the “E-Plus Usage Window”) Once
established, the E-Plus Usage Window does not change upon
any subsequent retrade.

Below is what I shared last year in the WorldMark (WM) forum (link)
On 7/22/24, the Start Retrade option was available for my 8/16/24 check-in (see 1st screen capture below).
Instead of using the Start Retrade option, I called and requested a cancellation which provided me with a replacement week good for a year (see 2nd screen capture).

Note: I don't use e-Plus or Retrade with WM since these trigger notifications to WM as new requests (instead of modifications to existing) which becomes a nightmare to resolve.

1721691987838-png.96665
1721690384055-png.96663
 
Last edited:
I'm assuming whenever e-Plus is no longer an option, the retrade option will appear.
Correct. Here is a week that has Eplus on it but is now inside the 14 days.
1750790843828.png


It still shows the number of Eplus retrades left but I don't have the option of an Eplus Retrade, just a full fee retrade option. If i were to make a full fee retrade and retrade to something outside 14 days, then I could start using the 2 of 3 remaining Eplus retrades again.
 

Attachments

  • 1750790695212.png
    1750790695212.png
    85.9 KB · Views: 14
Thanks for laying out the T&Cs there clearly! since I hadn't found them

The questions are:

1. What it doesn't clarify is whether these rules apply to new late deposits after July 1? Are current late deposits that are already limited to the 60 day flexchange grandfathered under the old rules of 60 days or limited to new 30 days? Is their system smart enough to make that differentiation? I'm thinking the 60 day for existing deposits will be grandfathered likely since that's what they did with eplus when they brought on the new rules for eplus. But I have not seen any posting confirming that. If it's not, then I would be making an exchange really soon before the July 1 date

2. For exchanges that are already limited to the 60 day flexchange window (due to being a late deposit), it sounds like those will continue in the same fashion. Yes?

3. If I have a reservation right now for mid-Aug (Say Aug 16) that I'm considering depositing because I can't use it, in current world before July 1, it would be considered a late deposit subject to max 59 days out exchange window. However, if I wait until July 1 to deposit it, I would still have full 2 year exchange window to search because it would not be considered a late flexchange deposit since it's still more than 30 days out (but less than 59 since 59 wouldn't matter anymore on new deposits). Correct?
I took the suggestion by @alwysonvac and contacted Mark at II. I heard back today from an associate and got a couple answers.

1. For any current unused late deposits that have the flexchange restriction, if they were deposited more than 30 days out and less than 59 days, they will become unrestricted deposits after July 1. For any deposits that were deposited >14 days but less than 30 days, they will continue to be late deposits subject to the 30 day flexchange restriction. So it will mirror new deposits policy after July 1

3. In the situation I used as an example above, any new deposit after July 1 that is deposited with a check-in date more than 30 days out will be an unrestricted deposit.

For scenario #2, they are still working out how they are going to handle confirmed exchanges that were subject to the 60 day flexchange period
 
Last edited:
I took the suggestion by @alwysonvac and contacted Mark at II. I heard back today from an associate and got a couple answers.

1. For any current unused late deposits that have the flexcchange restriction, if they were deposited more than 30 days out and less than 59 days, they will become unrestricted deposits after July 1. For any deposits that were deposited >14 days but less than 30 days, they will continue to be late deposits subject to the 30 day flexchange restriction. So it will mirror new deposits policy after July 1

3. In the situation I used as an example above, any new deposit after July 1 that is deposited with a check-in date more than 30 days out will be an unrestricted deposit.

For scenario #2, they are still working out how they are going to handle confirmed exchanges that were subject to the 60 day flexchange period
Nice!
Thanks for the update :)
 
Is Mark, still employed at II or was Mark, II on vacation.?
 
Somewhat related -- has anyone else had issues accessing the Interval website today? Wondering they are rolling out a new one?
 
Somewhat related -- has anyone else had issues accessing the Interval website today? Wondering they are rolling out a new one?
I could not access Interval website; not even the log in screen.
 
Thank you @djyamyam for asking the clarifying questions.

All: Thanks for reporting II was down for you. I could not log in either.
 
Asking any II rep that answers the phone is not going give reliable answers to any questions about II changes. Mark knows his stuff.
 
Thanks for laying out the T&Cs there clearly! since I hadn't found them

The questions are:

2. For exchanges that are already limited to the 60 day flexchange window (due to being a late deposit), it sounds like those will continue in the same fashion. Yes?

I spoke with a different rep in the customer relations area today. On this point, it doesn't look like there is any change. I'm told the 59 day limitation on eplus on existing confirmed flexchange exchanges remain the same limitation at 59 days.

I guess we'll see how everything plays out tomorrow and beyond with some real life testing
 
Top