ResortNet2

[chapjim]

Has anyone else had difficulty connecting to ResortNet2 at some Wyndham resorts?

My experience has been puzzling. I have one laptop that will not connect to ResortNet2 at some resorts (Governor's Green and Lake Marion, maybe others that I don't recall). The same laptop does connect at other resorts and connects to my home network with no problems.

Consequently, I bring another laptop along in case the first one fails to connect. I am at Lake Marion now. The first laptop will not connect. The popup says, "Cannot connect to this network." So, I fire up the other laptop, which is what I'm using now.

I called the tech support number the first time I had problems and was told that since other people can connect, it must be a problem on my end. Hard to refute that!

Somehow, there is a problem between one of my laptops and ResortNet2 at some locations but I don't know how to troubleshoot this. Any ideas?

 

[dioxide45]

I don't know a specific fix, but have you considered a travel router? With this, on initial setup, you connect your laptop to the router. You then have the router scan for networks and connect to the one you want to use. The router will also push any authentication screens where you may need to enter credentials or room/guest name. Now that the router is connected, you simply need to connect all your devices to the travel router. At the next resort you just plug in the travel router and connect to it with your laptop and have it scan for a network to connect to. Now all your other devices will automatically connect to the router (since they connected before) and every device should be good to go. This is also a way to get around device limits since the network just sees the one router and not all the other devices.

 

[rickandcindy23]

We are having a tough time at Bonnet Creek in tower 6. It's been a problem for a week. No option to upgrade the internet here at BC. I would do it, if we could. I am currently using a hotspot with my phone. Time for Wyndham to come into the 21st century. I have been disappointed with our connectivity multiple times with Wyndham stays.

 

[PhilD41]

Will the WiFi not connect at all, or does the WiFi connect (solid icon in the system tray) but you can't browse anywhere? I get the second, or used to, with my Chromebooks all the time. They are notorious for not recognizing or allowing proxy sign in redirects. If it is the latter, try browsing to http://nossl.com That site purposefully does not use a secure socket layer encryption and helps the browsers not get lost in the redirect process. That has helped me out hundreds of times at resorts, hotels, even on airplanes. If the WiFi won't connect at all... well that is a different and harder problem. Depending on how familiar you are with your laptop settings, I would go and delete any saved Network ID information for ResortNet and possibly try changing to using a dynamic MAC address to see if there is some weird residual data confusing the link on either your side or Wydham's side.

 

[chapjim]

Will the WiFi not connect at all, or does the WiFi connect (solid icon in the system tray) but you can't browse anywhere? I get the second, or used to, with my Chromebooks all the time. They are notorious for not recognizing or allowing proxy sign in redirects. If it is the latter, try browsing to http://nossl.com That site purposefully does not use a secure socket layer encryption and helps the browsers not get lost in the redirect process. That has helped me out hundreds of times at resorts, hotels, even on airplanes. If the WiFi won't connect at all... well that is a different and harder problem. Depending on how familiar you are with your laptop settings, I would go and delete any saved Network ID information for ResortNet and possibly try changing to using a dynamic MAC address to see if there is some weird residual data confusing the link on either your side or Wydham's side.

The symbol never changes from a globe thingy to the curved bars. "Cannot connect to this network" is the consistent response and it means it!

The problem is, the computer will connect to ResortNet2 at some resorts but not others.

I may end up trying @dioxide45's suggestion.

 

[chapjim]

Arrived at Royal Vistas this evening. The laptop connected without doing anything.

 

[dioxide45]

I may end up trying @dioxide45's suggestion.

Here is the equivalent to the one that I use;

Amazon.com

 

[jhoug]

sometimes you have to manually disconnect from Resort Net 2 because it’s remembered the connection IP address from the previous resort and you need to reset the connection

 

[sandkastle4966]

Has anyone else had difficulty connecting to ResortNet2 at some Wyndham resorts?

My experience has been puzzling. I have one laptop that will not connect to ResortNet2 at some resorts (Governor's Green and Lake Marion, maybe others that I don't recall). The same laptop does connect at other resorts and connects to my home network with no problems.

Consequently, I bring another laptop along in case the first one fails to connect. I am at Lake Marion now. The first laptop will not connect. The popup says, "Cannot connect to this network." So, I fire up the other laptop, which is what I'm using now.

I called the tech support number the first time I had problems and was told that since other people can connect, it must be a problem on my end. Hard to refute that!

Somehow, there is a problem between one of my laptops and ResortNet2 at some locations but I don't know how to troubleshoot this. Any ideas?

I also had this problem. Call support again - they should be able to give you the "back door". I think it is manually entering the Mac address or something like that. If the agent won't help, ask for a supervisor.

 

[BDMX2]

sometimes you have to manually disconnect from Resort Net 2 because it’s remembered the connection IP address from the previous resort and you need to reset the connection

This is what I was going to suggest. I have to "forget network" and reconnect sometimes because it remembers the last time, even at the same resort.

 

[HitchHiker71]

Has anyone else had difficulty connecting to ResortNet2 at some Wyndham resorts?

My experience has been puzzling. I have one laptop that will not connect to ResortNet2 at some resorts (Governor's Green and Lake Marion, maybe others that I don't recall). The same laptop does connect at other resorts and connects to my home network with no problems.

Consequently, I bring another laptop along in case the first one fails to connect. I am at Lake Marion now. The first laptop will not connect. The popup says, "Cannot connect to this network." So, I fire up the other laptop, which is what I'm using now.

I called the tech support number the first time I had problems and was told that since other people can connect, it must be a problem on my end. Hard to refute that!

Somehow, there is a problem between one of my laptops and ResortNet2 at some locations but I don't know how to troubleshoot this. Any ideas?

Are we talking Windows or MAC laptops here?

If we're talking Windows 10/11, chances are you may have a security setting enabled on the laptop in question that is sometimes preventing connection. You can perform a Network Reset on the laptop in question, which uninstalls and reinstalls the network stack, just be aware that any network dependent software, such as VPN software, may have to also be reinstalled or reconfigured after doing so. If you still have the same issues, then I would ensure you're on the most current firmware revisions for your laptop network hardware - as oftentimes firmware isn't kept up to date and eventually causes problems like this from what I have seen. Windows Update won't always update your firmware specific drivers just FYI. @PhilD41 also had some good suggestions on troubleshooting such as setting ResortNet2 to a dynamic MAC address - which is a toggle setting you can enable called "Random Hardware Addresses" - which also provides additional security which is always recommended when using a public wifi system.

I've also sometimes had the same issue that @PhilD41 described where I can connect to ResortNet2, but I get the "Connected, No Internet" status. This is oftentimes on my iPhone - and I typically have to reboot my phone as this is a matter of the connection succeeding - but it doesn't then autolaunch the login web-browser based screen after. Once I get my laptop connected, I then enable the Mobile Hotspot on my laptop - and whomever else is traveling with us then uses that mobile hotspot for network connectivity. Since I always have my laptop with me, this is easier than carrying around a separate router for us, and you gain the same advantage of having everyone automatically reconnect to the Windows Mobile Hotspot and you can configure the name and password for this hotspot network right in the Windows Network & Internet Mobile Hotspot settings.

 

[schoolmarm]

My MAC Powerbook connected right away to Resort2Net at Midtown NYC yesterday.

 

[jp10558]

I haven't had an issue at the one Wyndham I stayed at, but I have had issues with an old laptop running Windows 7 at Hilton hotel properties. If your laptop is old enough, it's possible that the wifi stack cannot successfully negotiate current wifi standards. I haven't looked into it a lot, but many older "secure" wifi was WEP, WPA which are different security standards. Windows 7 may not support the newer WPA2, so cannot get to the auth page. It's possible that the NAC (network access control) system will also boot off older no-longer updated OSs.

As others have said, the simple solution is a travel router that you can control, and you can replace for any new WiFi versions if needed in the future for like $50 or less, rather than potentially messing around with installing wifi adapters or buying a whole new laptop (or carrying a second one).

The other solution I might recommend is a data hotspot that you take with you so you can also use the internet across the US. AT&T has some good unlimited plans we use for $20 a month, at the cost of some knowledge about SIM cards and "creative sign up".

 

[Jan M.]

We "only" stayed 200 nights, might be plus a few nights, in the timeshares in 2023 compared to 235 nights in 2022. While DH is unloading the car my job is to get our laptop, our Kindles and our phones connected to the internet. Our 8 or 9 year old ASUS laptop is typically a challenge to get connected. Even at home sometimes.

DH is convinced I know something he doesn't and have the magic touch. I call it persistence in trying anything and everything while hoping I don't screw anything up. At 72 I'm just as bad as the younger people when it comes to not wanting to be without my devices and the internet.

We recently left a non Wyndham resort we really like two days early because we hadn't had internet in our unit for the five days we'd been there. At that point we had no reason to believe it would be fixed before our week was up. Yes, we had our phones and could walk the few minutes to the clubhouse with our laptop or Kindles to use the internet. I'm not even the slightest bit embarrassed to admit why we left early

Your security protection program can be blocking the connection. Sometimes our laptop and once in awhile the Kindles don't want to accept connection to the unsecured connection. Even after you get connected with resortnet2 you still have to sign in.

I've noticed recently that when I sign in it hasn't been asking me if I want more than the basic 4 device plan. Also that I'm connecting, or reconnecting at resorts weve stayed at before, much easier now. In the evenings or the daytime when the weather wasn't good for outside activities people would be streaming movies and stuff which meant the internet would be slower to miserably slow. I'm not noticing that now at the Wyndham resorts. I'm guessing that Wyndham must have upgraded the resortnet2 service?

 

[dioxide45]

We "only" stayed 200 nights, might be plus a few nights, in the timeshares in 2023 compared to 235 nights in 2022. While DH is unloading the car my job is to get our laptop, our Kindles and our phones connected to the internet. Our 8 or 9 year old ASUS laptop is typically a challenge to get connected. Even at home sometimes.

DH is convinced I know something he doesn't and have the magic touch. I call it persistence in trying anything and everything while hoping I don't screw anything up. At 72 I'm just as bad as the younger people when it comes to not wanting to be without my devices and the internet.

We recently left a non Wyndham resort we really like two days early because we hadn't had internet in our unit for the five days we'd been there. At that point we had no reason to believe it would be fixed before our week was up. Yes, we had our phones and could walk the few minutes to the clubhouse with our laptop or Kindles to use the internet. I'm not even the slightest bit embarrassed to admit why we left early

Your security protection program can be blocking the connection. Sometimes our laptop and once in awhile the Kindles don't want to accept connection to the unsecured connection. Even after you get connected with resortnet2 you still have to sign in.

I've noticed recently that when I sign in it hasn't been asking me if I want more than the basic 4 device plan. Also that I'm connecting, or reconnecting at resorts weve stayed at before, much easier now. In the evenings or the daytime when the weather wasn't good for outside activities people would be streaming movies and stuff which meant the internet would be slower to miserably slow. I'm not noticing that now at the Wyndham resorts. I'm guessing that Wyndham must have upgraded the resortnet2 service?

I think you'd benefit greatly from the travel router I mentioned earlier. Once you learn how to connect the router to the network and have your devices connected to the router the first time, all of your devices will connect automatically at each new resort once you connect the router.

 

[Jan M.]

I think you'd benefit greatly from the travel router I mentioned earlier. Once you learn how to connect the router to the network and have your devices connected to the router the first time, all of your devices will connect automatically at each new resort once you connect the router.

It's been really easy to connect/reconnect and better service too in the past few months.

We're staying on at Ocean Boulevard after our friends left. They had us watching Ted Lasso on Apple TV. We only have Netfix so the night before they left I stayed up watching the last few episodes of season 3.

Is it FOMO if you're really missing out? Our friend has all the good toys and I now see that I really need to up my tech game, lol.

 

[CYRUS2400]

have you considered a travel router?

Would you info on the router that you use. Thanks.

 

[dioxide45]

Would you info on the router that you use. Thanks.

There is a link in post #7.

 

[chapjim]

Here is the equivalent to the one that I use;

Amazon.com

How many devices can connect simultaneously to this router?

 

[HitchHiker71]

How many devices can connect simultaneously to this router?

It’s right in the description in the link, up to 52 devices.

Sent from my iPhone using Tapatalk

 

[chapjim]

It’s right in the description in the link, up to 52 devices.

View attachment 100891



Sent from my iPhone using Tapatalk

I didn't see that when I looked on Amazon. Thanks!

 

[pagosajim]

It’s right in the description in the link, up to 52 devices.

View attachment 100891



Sent from my iPhone using Tapatalk

Thats the router I pack on my trips. I will say I've had difficulty getting it to connect on more than one occasion. Thankfully, I've run across no limit on connections at a couple of resorts recently so haven't really needed it.

 

[chapjim]

One of the same items was delivered by Amazon this AM. I bought it mostly because of Cindy's (@rickandcindy23) experience at Bonnet Creek and we have a ten night reservation there in December-January. But, I'll do a shakedown here at home.

I've whined no end about one of my laptops that will not connect to resortnet2 at Governor's Green and at Lake Marion. Hopefully, the travel router will take care of that problem as well.

 

[bnoble]

FWIW, the travel router won't solve what appears to be Cindy's original problem, which sounds as though the wifi signal where she sees is crappy in the first place.

 

[lwan]

I've whined no end about one of my laptops that will not connect to resortnet2 at Governor's Green and at Lake Marion. Hopefully, the travel router will take care of that problem as well.

I've found (in my travels) that while I have a problem with my laptop and phone connecting to wifi, DW does not. So, I believe that it has to do with my choice of default web browsers. After connecting to the wifi, I'd launch Microsoft Edge or Google Chrome to browse the internet ... and hopefully trigger the resort's 'captive portal' to grant me access. Otherwise, I'd have to (manually) discover my IP address and then open the web browser to the 'gateway' of their network to trigger the authorization portal. Yeah, I know ... too much technical stuff. That's why I got one of those travel routers also and will try it out tonight at the resort.

Grin.

Lester