Canceling Owner's week and II exchange week

[Cruiser Too]

TUG'ers:

We have two back-to-back weeks scheduled at Ko'Olina in Oct. 2020.
Unfortunately... we decided to cancel due to the COVID-19 situation.

Before I call Marriott about canceling-or-rescheduling our owner's week
what advice/information/suggestions might I benefit knowing ?

My other back-to-back week was an exchange from II.
I'm pretty certain I purchased insurance via II.
What advice/information/suggestions might I benefit knowing before I call the insurance company ?

Thank You !!!

 

[Mr. Vker]

I don't think insurance will help at all. Hawaii is expected to be open and you are choosing not to travel. Insurance doesn't cover that-it covers something preventing travel. Also, COVID coverage is limited. As a comparison, Aruba opened July 10-with some serious testing and other hoops to jump through. Insurance is not covering those who don't want to do those things as the resort is available and flights are flying. Many on Aruba social media forums have reported this.

I'm not debating your choice, just answering how insurance will respond.You likely can exchange for another location. II will charge another fee unless its to another MVC location or you bought flexchange.

 

[Dean]

TUG'ers:

We have two back-to-back weeks scheduled at Ko'Olina in Oct. 2020.
Unfortunately... we decided to cancel due to the COVID-19 situation.

Before I call Marriott about canceling-or-rescheduling our owner's week
what advice/information/suggestions might I benefit knowing ?

My other back-to-back week was an exchange from II.
I'm pretty certain I purchased insurance via II.
What advice/information/suggestions might I benefit knowing before I call the insurance company ?

Thank You !!!

I agree that insurance almost certainly won't help in this situation. Are you enrolled in the DC program and if so, was this exchange done through the corporate account? I'm going to restrict my thoughts to changes done more than 60 days out since you should be outside that window but maybe just barely. For the exchange, if it was done through the corporate account you might be able retrade it to something else or a later date subject to availability. If it's through a private II account and you purchased ePlus and haven't used up your 3 strikes, the same applies. Otherwise you can cancel the exchange but will have to pay some additional fees when you exchange it later. The only fee that will not have to be paid again would be any unit upgrade fees. The other variable is when the underlying deposit might expire.

For the direct reservation you might have a change/cancelation fee if it's weeks and it's likely there will be no other weeks available as there haven't been for others. If it's points, you can cancel more than 60 days out and have full use subject to the expiration of the points. If the points would expire this year or early next year make sure you look at the special Covid cancelation options for holding account points where you might be able to extend the points to the end of 2021 but only be able to use them at 120 days out or less.

 

[Cruiser Too]

Mr. Vker & Dean:

Thank You very much for your contributions.
Regarding the insurance: Manure !!!!!

I'll contact II and Marriott and see what viable options are available.
Not holding my breath hoping for any "good" options.

Thanks Much !

D

 

[Pamplemousse]

Mr. Vker & Dean:

Thank You very much for your contributions.
Regarding the insurance: Manure !!!!!

I'll contact II and Marriott and see what viable options are available.
Not holding my breath hoping for any "good" options.

Thanks Much !

D

There is insurance that lets you cancel for any reason but it is expensive.
In my opinion the best insurance you can get for an II exchange involving an unenrolled week is eplus.

Be sure you act fast and make you changes more than 60 days check in to avoid restrictions.

You can read MVC special covid cancellation policies for your owned week on the MVC website.

 

[Mr. Vker]

When are your dates exactly? I just read that Hawaii may be headed towards another shutdown. I would def act before 60 days-you have a lot more flexibility then. However, if Hawaii shuts down, then I think insurance would kick in. I'd wait until 62-63 days out.

 

[Cruiser Too]

There is insurance that lets you cancel for any reason but it is expensive.
In my opinion the best insurance you can get for an II exchange involving an unenrolled week is eplus.

What's an "unenrolled" week ???

You can read MVC special covid cancellation policies on the MVC website.

Thanks... will do !

D

 

[Cruiser Too]

When are your dates exactly? I just read that Hawaii may be headed towards another shutdown. I would def act before 60 days-you have a lot more flexibility then. However, if Hawaii shuts down, then I think insurance would kick in. I'd wait until 62-63 days out.

I don't think Hawaii had a "shut down" where no flights are allowed in, ala Europe.
Average passenger daily arrivals: 400-600.
I know their rate of new daily infections are skyrocketing.

My dates start Saturday, October 10th and end on Saturday, October 24th.

Sixty days out would be August 10th
not much time left.

 

[Pamplemousse]

What's an "unenrolled" week ???



Thanks... will do !

D

Is week enrolled in the MVC destination club? ie- you can elect to use it as points and MVC gives you an II account covered by your MVC dues?

If so, you have free Marriott to Marriott (MVC, Sheraton & Westin) exchanges so you can simply retrade the week on II as many times as you like because it’s free- so you should trade to another Marriott more than 60 days from check in and then keep looking to for what you want- always more than 60 days before currrent check in.

 

[Mr. Vker]

They def were under 100/day at one point. I thought they shut down to only allow residents to return-no tourists. You are correct, you will have to act sooner than later.

 

[Cruiser Too]

Is week enrolled in the MVC destination club? ie- you can elect to use it as points and MVC gives you an II account covered by your MVC dues?

Aha... that's why I wasn't aware of "enrolled" week.
No.. I'm with Marriott's "classic" plan.

Thanks for your explanation.

D

 

[Cruiser Too]

I thought they shut down to only allow residents to return-no tourists.

They'd love to be able to do that.
But... can't.

That would be akin to California saying NO entry, except for residents returning.

 

[Pamplemousse]

Aha... that's why I wasn't aware of "enrolled" week.
No.. I'm with Marriott's "classic" plan.

Thanks for your explanation.

D

With your unenrolled week on II you can still click the retrade button next to your confirmation and make a new exchange. You can just click and look around without losing your current trade. If you make a retrade you forfeit the exchange fee you originally paid and will need to pay a new one. You should be able to exchange all the way out to the original expiration date of your week. Just do this more than 60 days from your current check in getting into flexchange.

If you don’t see a retrade that you want, you can call II and cancel. You forfeit your original exchange fee and will get a replacement week good for 1 year and you will have to pay a new exchange fee to use it.
My experience with this was 5+ years ago but at the time the replacement week I received had about the same trading power as my original week and maintained the Marriott priority and I believe I could request with it. But as I said this was a while ago so be sure you ask II in case my memory is off or the rules have changed. Be sure to do this 60 days + from check in too.

Good luck.

 

[Dean]

Mr. Vker & Dean:

Thank You very much for your contributions.
Regarding the insurance: Manure !!!!!

I'll contact II and Marriott and see what viable options are available.
Not holding my breath hoping for any "good" options.

Thanks Much !

D

This is part of why I'm not a big believer in such insurance. It's a specialty product, that's why it's fairly inexpensive. Even then about 86-88% of the cost goes to marketing, commissions and profit from what I've seen. Best buy wouldn't be in business if it weren't for CC & extended warranties. The ones that cover about anything is far too expensive from what I've seen. While no one wants to lose money or options, this should all fall into the realm of we can take the hit if needed.

 

[Cruiser Too]

This is part of why I'm not a big believer in such insurance. It's a specialty product, that's why it's fairly inexpensive. Even then about 86-88% of the cost goes to marketing, commissions and profit from what I've seen. Best buy wouldn't be in business if it weren't for CC & extended warranties. The ones that cover about anything is far too expensive from what I've seen. While no one wants to lose money or options, this should all fall into the realm of we can take the hit if needed.

I'm not a huge fan of this type of insurance either... I purchased it mainly to sate my wife's conservationism.
I had absolutely ZERO intention of canceling our vacation.... unfortunately my crystal-ball failed to disclose "Covid-19" on the horizon.

 

[Cruiser Too]

With your unenrolled week on II you can still click the retrade button next to your confirmation and make a new exchange. You can just click and look around without losing your current trade. If you make a retrade you forfeit the exchange fee you originally paid and will need to pay a new one. You should be able to exchange all the way out to the original expiration date of your week. Just do this more than 60 days from your current check in getting into flexchange.

Mmmmm... Very Interesting !!!
Let me take a peek and hopefully locate a "retrade" button.

If you don’t see a retrade that you want, you can call II and cancel. You forfeit your original exchange fee and will get a replacement week good for 1 year and you will have to pay a new exchange fee to use it. My experience with this was 5+ years ago but at the time the replacement week I received had about the same trading power as my original week and maintained the Marriott priority and I believe I could request with it. But as I said this was a while ago so be sure you ask II in case my memory is off or the rules have changed. Be sure to do this 60 days + from check in too.

Thanks Pamplemousse !!!

 

[Pamplemousse]

Mmmmm... Very Interesting !!!
Let me take a peek and hopefully locate a "retrade" button.



Thanks Pamplemousse !!!

One place is under my history along the top of the page, my exchanges.

 

[Mr. Vker]

One place is under my history along the top of the page, my exchanges.

We had an exchange-with E-Plus -that we exchanged 3 times. We wanted to retrade a 4th time and were able to with the retrade button to a MVC without charge. (edited to correct incorrect term-should have said E-Plus instead of flexchange.)

 

[Cruiser Too]

We had an exchange-with flexchage-that we exchanged 3 times. We wanted to retrade a 4th time and were able to with the retrade button to a MVC without charge.

Good to know.
I saw a few available exchanges that I'd be interested in re-trading.
Some were MVC, others not.
Based on the above info... I'm leaning towards Marriott.

It's not Hawaii but.. beggars can't be choosers.

 

[Pamplemousse]

We had an exchange-with flexchage-that we exchanged 3 times. We wanted to retrade a 4th time and were able to with the retrade button to a MVC without charge.

Mr VKer,
Was your retrade free because your week is enrolled in the Marriott Destination Club and so there to no exchange fee to MVC?
Do you really mean you were in flexchange (ie- restricted to exchanging 60 days in advance)- that wouldn’t affect the exchange/ retrade fee.
Or do you mean you purchased eplus which allows you 3 retrades? You don’t need eplus when making Marriott to Marriott exchanges/ retrades with an enrolled week.
Or something special with the pandemic?

Crusier too,
If your week is not enrolled in the destinations club exchanges/retrades to Marriotts are not free on II (there is a reduced exchange fee).

 

[Mr. Vker]

Mr VKer,
Was your retrade free because your week is enrolled in the Marriott Destination Club and so there to no exchange fee to MVC?
Do you really mean you were in flexchange (ie- restricted to exchanging 60 days in advance)- that wouldn’t affect the exchange/ retrade fee.
Or do you mean you purchased eplus which allows you 3 retrades? You don’t need eplus when making Marriott to Marriott exchanges/ retrades with an enrolled week.
Or something special with the pandemic?

Crusier too,
If your week is not enrolled in the destinations club exchanges/retrades to Marriotts are not free on II (there is a reduced exchange fee).

We are enrolled and I believe it let me exchange to MVC free becasue of that--I meant E-Plus...sorry. We had used our three trades-outside Marriott-we did a fourth re-trade back to MVC free. Sorry for the confusion. I'll fix my post.

 

[Pamplemousse]

We are enrolled and I believe it let me exchange to MVC free becasue of that--I meant E-Plus...sorry. We had used our three trades-outside Marriott-we did a fourth re-trade back to MVC free. Sorry for the confusion. I'll fix my post.

That makes sense!
Enrolled MVC weeks Exchange for free to Marriotts, Sheratons and Westins.
But Cruiser Too said his week was not enrolled.

 

[Cruiser Too]

Crusier too,
If your week is not enrolled in the destinations club exchanges/retrades to Marriotts are not free on II (there is a reduced exchange fee).

Okay.. then MVC timeshares won't hold any "priority" in my selection.
Increases the number of selections to choose from.

THX !

 

[Pamplemousse]

Okay.. then MVC timeshares won't hold any "priority" in my selection.
Increases the number of selections to choose from.

THX !

Well there is a discounted Exchange fee When you exchange Marriott to Marriott on II- I like its $40 off ( I don’t know since I’m enrolled so free).
And there is Marriott priority on II- which means that when a Marriott is deposited into II it can only be exchanged to another Marriott owner for the first 3 weeks after deposit. So when searching with your Marriott you may see more Marriotts available and when you can place a request you have an edge over other brand owners.

 

[Cruiser Too]

Well there is a discounted Exchange fee When you exchange Marriott to Marriott on II- I like its $40 off ( I don’t know since I’m enrolled so free).

We've stayed at Marriott's Grand Chateau (Vega$) and enjoy it.
But... you're not able to self-park and it's a pain to wait till your car arrives and tipping adds up.
On the other hand, altho not a "Marriott"... The Polo Towers allows self parking... FREE,
so we can come and go on a whim.

Thanks again !!!