• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 32 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 32 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 32nd anniversary: Happy 32nd Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Now through the end of the year you can join or renew your TUG membership at the lowest price ever offered! Learn More!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

TOLL CHARGES IN ARIZONA

I

Icc5

TUG Member
Joined
Jun 6, 2005
Messages
1,961
Reaction score
593
Location
Los Altos, California (Northern Ca.)
We live in California but vacationed in Arizona for two weeks from Feb 2- Feb 16th. When we received our credit card bill we had the rental fee from Advantage Car Rental as expected. Next page I found a 2nd charge from Advantage for $118.38 so I called to ask what it was for? We were told it was for toll charges. What, there aren't toll roads in Arizona so the woman said it came from the highway dept. and is for Florida Toll charges and she transferred me to their phone line. The woman in Florida then told me it was for 18 charges of not paying tolls starting on Feb 4th. I now have to prove I was in Arizona not Florida. So I got a fax # from her and faxed the credit card statement showing our 2 weeks of charges in Arizona. The woman told me she'd email me the results.
Well, 2 days later and I haven't received an email. How long should it take to figure it out? We rented the car starting the 2nd at 3pm. How fast would I have to drive to run toll roads in Florida starting on the 4th? Just common sense tells me no way.
Advantage hasn't done anything to help me clear this up. I am waiting now for Florida to be back from lunch to call them and hopefully get this fixed.
Bart
 
Don't count on Advantage to do the right thing...
even when armed with indisputable proof you were not in Florida.

I'd dispute the charge with your credit card issuer.
Once , a long time ago, I was charged for a car rental in Vegas
at a time when I'd never been to Vegas. Disputed... Gone.
.
 
How many miles did you put on the rental car during the two week period? Would have to be over 4000 miles if you drove all the way to Florida and back.
 
zinger1457 said:
How many miles did you put on the rental car during the two week period? Would have to be over 4000 miles if you drove all the way to Florida and back.
Click to expand...
Hadn't even thought about the mileage. Already didn't care for Advantage because I felt they pull bait and switch on the rental. We booked full size and they gave us a smaller car. We agreed after they took off another $50 only because otherwise we were going to be without a car or go to one of the other rental companies there and spend 3 times as much.
 
Definitely dispute the charges with your CC issuer...
 
These toll issues happen a lot.

Dispute it and they will get off their tukas and correct it.
 
You must log in or register to reply here.
Top