davidvel
TUG Member
- Joined
- May 9, 2008
- Messages
- 9,194
- Reaction score
- 6,129
- Location
- No. Cty. San Diego
- Resorts Owned
- Marriott Shadow Ridge (Villages)
Ko Olina
Carlsbad Inn
New email from TurboTax. They have reversed course
We recently tried to explain the changes made to our TurboTax desktop software and apologized for the impact it had on you. Many responded and let*us know our apology and rationale were not acceptable.
You want the TurboTax desktop product (CD or download) you've used in the*past to do what it has always done—handle your tax situation. We heard you. It's time we make it right.
Beginning*February 7, 2015, you can buy the same product you'd normally buy, and if you need to upgrade for your tax situation, we'll help you do that at no additional cost. This means you'll get all the forms you need, including Schedules C,*D*E,*and*F, without paying anything extra.*Learn more.
*If you're a returning TurboTax Deluxe CD or download customer and you've already filed using TurboTax Premier or TurboTax Home & Business, we're offering you $25 cash back. Simply visit*TurboTax.com/25back*to claim your*money.*
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Next, we are committed to bringing back the product you know and love. By the time you are ready to prepare and file your taxes next year, the TurboTax desktop product you trusted in the past will include the*forms you've counted on for*years.*
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I understand our actions have caused anger and frustration, and our response has been far too slow. TurboTax is committed to regaining your trust and providing you with the level of excellence you have come*to*expect.*