I am getting conflicting answers when I call Wyndham to book using my Wyndham Access resale points. It is my understanding that because of the nature of a Wyndham Access Contract itself I can book 13 months out in a Wyndham Access Resort. I also understand that I can’t get upgrades when using resale, ie: booking one bedroom and expecting an upgrade to a 2 bedroom. Why are some of the employees telling me I have to wait until 10 months out to use those Wyndham Access resale points and some agents booking them? Are there new employees that don’t know how it works?