Eggrollcreative
TUG Member
- Joined
- Jan 18, 2023
- Messages
- 225
- Reaction score
- 185
- Resorts Owned
- Hilton Grand Vacations Elara, Worldmark, Seagull Beach Club, Vacation Internationale
Hopefully this will be helpful to someone…we got down to the last 300 bonus points from our last upgrade and assumed worst case we could convert to HH points. Lo and behold a $150 fee. Couldn’t use it for a room due to the 3 day minimum. I called guest services and they tried to apply it to my maintenance fees ($20 only) but since we had paid them they couldn’t apply it. I asked if they couldn’t do a credit? Nope. Nor could they refund me $20 of what we paid and then apply it… So just FYI if you are going to have a little balance your best bet is to apply to MF through guest services but be sure not to pay them first. Hey $20 would be pretty exciting if you found it on the street! PS I Just joined TUG so y’all are kind of stuck with me now. Haha!