Warranty Deed Back / Warranty Deed Surrender Success!

[brial05]

Many thanks to @alwysonvac for simply asking an obvious question out loud:
"Why 'give away' your timeshare for "free" if that means it will cost you money?"
( offering to help pay fees )

Assumption:
You OWN your property in full. You have no loan or lean on the unit in question.
If you own money on your property, none of the information below applies to your situation.
---------------------------------------------------------------------------------------------------

Process and timeline:
a.) Submit the Hilton Loss Mitigation Inquiry via HGVC Owner Portal.

b.) Hilton's response to this inquiry is rapid/automated. You are given a case number and will receive an email attached 'packet' to complete. I received this email and attachment on July 10, 2024.
The attachment packet is geared towards 'Loss Mitigation' and assumes you require financial assistance.
I made it clear on every page that all questions were 'Not Applicable' and that I wished to 'Surrender my Warranty Deed' at no cost to Hilton. I did not fill out any of the financial income sections. You email back this packet. I returned this packet on same day I received it.

c.) July 25, 2024, I received an mail response. The body of the email is short, a 'Please review the attached'. The attached is a letter stating they have reviewed your request and are offing a Voluntary Surrender. It is stated that you must respond within 15 days. All that must be done is to sign this document and return it via email. I returned this same day.

d.) August 6, 2024, I received an email with a full Contract Packet attachment that must be signed and witnessed by a Notary Public. Contract Packet lists your specific unit and states once executed your account will be closed. All points surrendered. No money returned. This packet is to be mailed. I did not want to send via simple post, I send this packet overnight via UPS. It took me some time to get this packet done as I just could not make time for the Notary, it went out August 12, 2024.

Today, I logged into my HGVC account to see only one contract, meaning my warranty deed back was successful!
My Hilton Las Vegas BLVD 1 BDRM Gold Unit is GONE!

I still have my original unit, so I do still of course have an HGVC account.

I do not have anything back in the mail yet from Hilton yet, I am told it will be a 'Filed' hard copy.


Start to finish less than two months!

 

[TUGBrian]

very happy you were able to find a solution to end your ownership that didnt involve a scammer or you paying huge fees!

 

[deannaloden]

Many thanks to @alwysonvac for simply asking an obvious question out loud:
"Why 'give away' your timeshare for "free" if that means it will cost you money?"
( offering to help pay fees )

Assumption:
You OWN your property in full. You have no loan or lean on the unit in question.
If you own money on your property, none of the information below applies to your situation.
---------------------------------------------------------------------------------------------------

Process and timeline:
a.) Submit the Hilton Loss Mitigation Inquiry via HGVC Owner Portal.

b.) Hilton's response to this inquiry is rapid/automated. You are given a case number and will receive an email attached 'packet' to complete. I received this email and attachment on July 10, 2024.
The attachment packet is geared towards 'Loss Mitigation' and assumes you require financial assistance.
I made it clear on every page that all questions were 'Not Applicable' and that I wished to 'Surrender my Warranty Deed' at no cost to Hilton. I did not fill out any of the financial income sections. You email back this packet. I returned this packet on same day I received it.

c.) July 25, 2024, I received an mail response. The body of the email is short, a 'Please review the attached'. The attached is a letter stating they have reviewed your request and are offing a Voluntary Surrender. It is stated that you must respond within 15 days. All that must be done is to sign this document and return it via email. I returned this same day.

d.) August 6, 2024, I received an email with a full Contract Packet attachment that must be signed and witnessed by a Notary Public. Contract Packet lists your specific unit and states once executed your account will be closed. All points surrendered. No money returned. This packet is to be mailed. I did not want to send via simple post, I send this packet overnight via UPS. It took me some time to get this packet done as I just could not make time for the Notary, it went out August 12, 2024.

Today, I logged into my HGVC account to see only one contract, meaning my warranty deed back was successful!
My Hilton Las Vegas BLVD 1 BDRM Gold Unit is GONE!

I still have my original unit, so I do still of course have an HGVC account.

I do not have anything back in the mail yet from Hilton yet, I am told it will be a 'Filed' hard copy.


Start to finish less than two months!

I have looked and cannot find a loss mitigation inquiry in the portal. Do you mind sharing that?

 

[Chris-ATX]

Bravo!

And thank you for the step by step explanation. This will be very helpful for future forum searchers....

 

[brial05]

I have looked and cannot find a loss mitigation inquiry in the portal. Do you mind sharing that?

I am not going to share a link to it (everyone may have a differing portal view), but if you have an HGVC account, you will find the information very quickly under:

Help > Owner Information

I am also not a Max account holder; again, everyone's view may differ.

 

[jp10558]

Many thanks to @alwysonvac for simply asking an obvious question out loud:
"Why 'give away' your timeshare for "free" if that means it will cost you money?"
( offering to help pay fees )

I think in general the suggestion is if there's not a deedback process that's working for you. Though I'd still also suggest there are a number of posts where if the timeshare is a little desirable they ask the buyer to pay the closing costs / fees. Now, if you're pretty sure no one is going to want to even pay the fees for the timeshare transfer, AND you can do a deedback then I think it's a great idea.

The reason I would still encourage people to give a ROFR if you will to TUGers is just to not remove the resale opportunity to just have a developer resell for pure profit and huge inflated costs.

And while I'm not personally that interested in a gold week, I suppose there's still the argument to be made about the ~ $5,000 less upfront cost vs platinum week.

 

[giowop]

Well, I tried this but HGV called me and is wanting me to fill out all the financial info asked for on the sheet. They also were talking about my (resale) deed as if I was the one who purchased it back in 2004 (obviously I was not). Any advice??

 

[alwysonvac]

Well, I tried this but HGV called me and is wanting me to fill out all the financial info asked for on the sheet. They also were talking about my (resale) deed as if I was the one who purchased it back in 2004 (obviously I was not). Any advice??

Just do the same as brial05.


FROM POST #1 ABOVE

b.) Hilton's response to this inquiry is rapid/automated. You are given a case number and will receive an email attached 'packet' to complete. I received this email and attachment on July 10, 2024.
The attachment packet is geared towards 'Loss Mitigation' and assumes you require financial assistance.
I made it clear on every page that all questions were 'Not Applicable' and that I wished to 'Surrender my Warranty Deed' at no cost to Hilton. I did not fill out any of the financial income sections. You email back this packet. I returned this packet on same day I received it.

 

[mm4]

Hello, super new here.

Would these be the same steps for those of us with points, HGVMax?

After reading through, I'm confused as to what exactly I own. I am a "Club Member w/HGV Max Benefits" is how it reads at top of contract sales purchase review checklist

Contract begins...."Title to resort interests are held in the US Collection Trust"

If there is a separate thread, I'm happy or move over there.

And if above doesn't work out for me, is the resale process the same if it is deeded TS.

You all have provided some fantastic information! Thank you!!

 

[dioxide45]

Hello, super new here.

Would these be the same steps for those of us with points, HGVMax?

After reading through, I'm confused as to what exactly I own. I am a "Club Member w/HGV Max Benefits" is how it reads at top of contract sales purchase review checklist

Contract begins...."Title to resort interests are held in the US Collection Trust"

If there is a separate thread, I'm happy or move over there.

And if above doesn't work out for me, is the resale process the same if it is deeded TS.

You all have provided some fantastic information! Thank you!!

It sounds like you own in one of the DRI Trusts. Pure points. That being the US Collection Trust. Is it paid in full? If not, you won't be able to deed it back. Also, DRI has currently paused their Transitions deed back program. Why are you wanting to get rid of it so soon after purchasing? You will want to look at and follow this thread about the Hilton Vacation Club/DRI deed back program.

Sticky - Hilton Vacation Club / DRI now accepting deedbacks - Give back your HGV/Diamond Resorts Timeshare

3/2023 update with new contact details for program: Transitions@hgv.com and phone# 855-342-3689 Original announcement of program back in 2017: https://www.tugbbs.com/forums/index.php?threads/transitions-is-finally-announced.267181/ In order to qualify, the HOA (MFs) must be up-to-date...

tugbbs.com

 

[mm4]

It sounds like you own in one of the DRI Trusts. Pure points. That being the US Collection Trust. Is it paid in full? If not, you won't be able to deed it back. Also, DRI has currently paused their Transitions deed back program. Why are you wanting to get rid of it so soon after purchasing? You will want to look at and follow this thread about the Hilton Vacation Club/DRI deed back program.

Sticky - Hilton Vacation Club / DRI now accepting deedbacks - Give back your HGV/Diamond Resorts Timeshare

3/2023 update with new contact details for program: Transitions@hgv.com and phone# 855-342-3689 Original announcement of program back in 2017: https://www.tugbbs.com/forums/index.php?threads/transitions-is-finally-announced.267181/ In order to qualify, the HOA (MFs) must be up-to-date...

tugbbs.com

Thank you! Yes, I'll follow.
Yes, it is paid in full.
Transitions is same as Surrender program?
Wanting to get rid of it bc once I received the engagement call (after rescind period ) a number of usage items were clarified and of course not what salesperson confirmed, therefore I will not be able to use it in a way that works for my travel expectations. Bummed.

I have a follow-up call with regional salesperson manager today and although last week he told me he didn't have authority to cancel my contract I'm being optimisticiwill be directed to proper dept. If they don't want to give me a dime (), I would much rather resale/gift here!

Thanks again!!

 

[giowop]

Just do the same as brial05.


FROM POST #1 ABOVE

b.) Hilton's response to this inquiry is rapid/automated. You are given a case number and will receive an email attached 'packet' to complete. I received this email and attachment on July 10, 2024.
The attachment packet is geared towards 'Loss Mitigation' and assumes you require financial assistance.
I made it clear on every page that all questions were 'Not Applicable' and that I wished to 'Surrender my Warranty Deed' at no cost to Hilton. I did not fill out any of the financial income sections. You email back this packet. I returned this packet on same day I received it.

I'm saying I did exactly what Brial05 did. Rather than just emailing me 15 days later, A HGV rep then called me and told me I had to fill out the packet with all the financial info. I said repeatedly that none of that applied and I am attempting to, as the post said, "surrender my warranty deed back to Hilton.". She insisted that I needed to fill out the financials in order to be considered for an exception as I am "outside my cancellation window". She then brought up my original deed info which was purchased in 2004 (I bought it via resale in 2020).

 

[alwysonvac]

I'm saying I did exactly what Brial05 did. Rather than just emailing me 15 days later, A HGV rep then called me and told me I had to fill out the packet with all the financial info. I said repeatedly that none of that applied and I am attempting to, as the post said, "surrender my warranty deed back to Hilton.". She insisted that I needed to fill out the financials in order to be considered for an exception as I am "outside my cancellation window". She then brought up my original deed info which was purchased in 2004 (I bought it via resale in 2020).

Ugh, sounds like the rep was clueless

Perhaps complete the packet again indicating not applicable next to each checkbox and add a banner to the top of each page indicating NO OUTSTANDING LOAN OR MAINTENANCE FEE. REQUESTING A VOLUNTARY SURRENDER OF DEED.

Don't complete the financial section. Just include the banner at the top.

https://tugbbs.com/forums/attachments/hilton-hardship-pdf.89012/

 

[brial05]

A note or two based on previous posts:

MAX has no concept of an actual deed to a piece of physical property. IMO, this is very close to a Ponzi scheme.
I mention this because there would be no concept of a 'deed' with MAX ownership.

i.e., my deed was filed with Clark County Clerk, NV, as I owned a Las Vegas property. You could find my name in the county tax rolls.
This was an actual deed.

2nd note:
The property I gave back was a resale.

@giowop, could something be wrong with how your property purchase was finalized?
Your contract number should have no reference to prior ownership.


I am looking at my document.

For the first page that is labeled "Assistance program you are interested in:"
I TYPED in N/A in EVERY BOX ( FYI, I did not handwrite anything other than my signature and the date )
You sign this first page.

The next page asks you what type of hardship you have:
I TYPED N/A in all the checkboxes.
For Details of Hardship Experienced:
I TYPED "No hardship - voluntary surrender of fully owned Warranty Deed." in EACH BOX.

The next page continues with Hardship details for a few lines and then asks for financial information.
I TYPED out my owner's name and contract number on this page.
Even though there is no space there for entry, I TYPED the following right above where they want your financial information:
"Warranty Deed owned in full by owners. Financial Information not applicable."

It does sound like whoever got your file needed to be more experienced to understand.

If they understand what you are asking for, you will receive correspondence from a DIFFERENT division, i.e., your request will be transferred to another team. I've not mentioned this before because I do not want to cause confusion.

Indeed, submitting the packet and following the process is all everyone needs.

 

[giowop]

A note or two based on previous posts:

MAX has no concept of an actual deed to a piece of physical property. IMO, this is very close to a Ponzi scheme.
I mention this because there would be no concept of a 'deed' with MAX ownership.

i.e., my deed was filed with Clark County Clerk, NV, as I owned a Las Vegas property. You could find my name in the county tax rolls.
This was an actual deed.

2nd note:
The property I gave back was a resale.

@giowop, could something be wrong with how your property purchase was finalized?
Your contract number should have no reference to prior ownership.


I am looking at my document.

For the first page that is labeled "Assistance program you are interested in:"
I TYPED in N/A in EVERY BOX ( FYI, I did not handwrite anything other than my signature and the date )
You sign this first page.

The next page asks you what type of hardship you have:
I TYPED N/A in all the checkboxes.
For Details of Hardship Experienced:
I TYPED "No hardship - voluntary surrender of fully owned Warranty Deed." in EACH BOX.

The next page continues with Hardship details for a few lines and then asks for financial information.
I TYPED out my owner's name and contract number on this page.
Even though there is no space there for entry, I TYPED the following right above where they want your financial information:
"Warranty Deed owned in full by owners. Financial Information not applicable."

It does sound like whoever got your file needed to be more experienced to understand.

If they understand what you are asking for, you will receive correspondence from a DIFFERENT division, i.e., your request will be transferred to another team. I've not mentioned this before because I do not want to cause confusion.

Indeed, submitting the packet and following the process is all everyone needs.

Thanks - I just saw this. I am a resale owner and tried to mark n/a as often as I could for the financial hardship stuff. I am assuming that I was given to the wrong department. I am starting the process over again to fill it out even more securely, I guess. I am printing your message as a guide. Here's hoping!!

In terms of my deed being marked correctly, I now own 3 resale deeds (all from Boulevard). When I view the HOA information for my contacts on hgvc.com, it lists the original purchase info from 2004, 2015, etc. It does list them without any mortgage owed or anything. Do other peoples' accounts NOT look like this?