• Welcome to the FREE TUGBBS forums! The absolute best place for owners to get help and advice about their timeshares for more than 32 years!

    Join Tens of Thousands of other owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 32 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 32nd anniversary: Happy 32nd Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    All subscribers auto-entered to win all free TUG membership giveaways!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $24,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $24 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Now through the end of the year you can join or renew your TUG membership at the lowest price ever offered! Learn More!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Vistana website & Safari

celica7101

TUG Member
Joined
Aug 5, 2018
Messages
226
Reaction score
56
Resorts Owned
WKORV/N, Westin Nanea, Westin Flex
When Apple MacOS released MacOS 26 this past fall, Safari stopped working with vistana.com after logging in to get to the dashboard. I am pretty sure that it is a lazy version number check, because it likely jumped from 15 => 26, and because when I change the USER-AGENT for the browser to pretend it's Chrome, then everything still works.

Anyone had any luck with complaining to get this fixed?
 
Safari works for me if I just ignore their warning. Just click on the X on the top right hand corner of the warning.

I do wish they'd just stop putting up the warning.
 
Safari works for me if I just ignore their warning. Just click on the X on the top right hand corner of the warning.

I do wish they'd just stop putting up the warning.
I usually use Chrome, but just checked this. That X was a little hard to see, but clicking it just removed the warning and the site worked like normal. I am still running on MacOS Sonoma but it is running 26.1 of Safari though I see 26.2 is available.
 
I reported this to Vistana customer support with a suggested code fix.

The web code has a browser version check from 2015 that hasn't been updated. The browser check looks for at least version 5 (iPhone 2011) ,8 (mac 2014), and to future proof, also accepts any 1x (11-19) version. Safari reports as version 26 now, but the browser check interprets 26 as version 2 and displays the outdated browser warning.

Normally, a company's web support team would test upcoming web browsers and roll out a correction. Draw your own conclusion on the support and enhancements we should expect for the Vistana site.

For techies:
/wp-content/themes/SVN2015/assets/js/source/outdated-browser.min.js
Line 11: 1 < isSafari() && isSafari() < 8 && isSafari() && !isMobile && (outdatedBrowser ...
Line 12: 1 < isSafari() && isSafari() < 5 && isSafari() && isMobile && (outdatedBrowser ...

Fix: Change the first number '1' in lines 11 and 12 to a '2', or just remove the browser check completely.

It took about 30 minutes to find this, and I haven't done web development in years.
 
I never noticed the little X in the upper right before.

I've made three complaints before and their answer is just to use a different browser.
 
I reported this to Vistana customer support with a suggested code fix.

The web code has a browser version check from 2015 that hasn't been updated. The browser check looks for at least version 5 (iPhone 2011) ,8 (mac 2014), and to future proof, also accepts any 1x (11-19) version. Safari reports as version 26 now, but the browser check interprets 26 as version 2 and displays the outdated browser warning.

Normally, a company's web support team would test upcoming web browsers and roll out a correction. Draw your own conclusion on the support and enhancements we should expect for the Vistana site.

For techies:
/wp-content/themes/SVN2015/assets/js/source/outdated-browser.min.js
Line 11: 1 < isSafari() && isSafari() < 8 && isSafari() && !isMobile && (outdatedBrowser ...
Line 12: 1 < isSafari() && isSafari() < 5 && isSafari() && isMobile && (outdatedBrowser ...

Fix: Change the first number '1' in lines 11 and 12 to a '2', or just remove the browser check completely.

It took about 30 minutes to find this, and I haven't done web development in years.
Say what? lol Clearly they could care less.
 
Last edited:
Top