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Does anyone know if US Air would give a voucher for a reduction in airfare - I booked tickets, non-stop, from Phoenix to Lihue for $640 - now they're $413...
From the horses mouth (USAir website):Lower Fare Guarantee
When a new lower fare becomes available after a ticket has been purchased, customers are entitled to a lower fare guarantee refund within the following guidelines. We will deduct a $150 change fee ($250 for international travel) and apply residual funds in the form of a US voucher. Additional rules and restrictions may apply. Call our Reservations Desk to seek a lower fare guarantee.
• The lower fare is available for the exact itinerary previously purchased.
• No portion of the reservation has been flown.
• Lower fare guarantee refunds are not available for online ticket exchanges.
• Certain promotional fares may be excluded.
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Me: Its the "change fee" that kills most refunds.
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Maybe one family on a plane all paid the same price. Airlines routinely sell tickets at higher prices to early-birds, lower prices as sales slow and it looks like seats might go empty, then raise'em again for late-comers who have to get there.
Southwest is one of the few airlines that does not charge a change fee. Plus you can make any cancellations or ticket changes yourself online. Over the past several years we have increasingly used Southwest over legacy carriers because of the ease in ticketing changes.
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