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Trying to switch from one owner name to another, having issues

Sandy VDH

Sandy VDH

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
10,168
Reaction score
4,563
Location
Houston, TX
Resorts Owned
Wynd VIP Plat GF, Legacy HGVC Elite, WM, HICV, +
Was trying to switch the name of one owner to another owner on a reservation. It would do it on the computer, say it was successful, but NOT actually change the booking.

So went and did it on the app, and that actually worked, and changed it, then I could see it on the computer. Weird.

Has anyone else seen this happen?
 
Jan M.

Jan M.

TUG Member
Joined
Jun 17, 2010
Messages
4,548
Reaction score
5,926
Location
Tamarac, FL
Resorts Owned
Wyndham Presidential Reserve at Panama City Beach
Club Wyndham Access
Grandview Las Vegas and Discovery Beach Resort - Both in RCI Points
Woodstone and Summit at Massanutten - Both in RCI weeks used as Wyndham PICs
Yes, and there's been a ticket in to fix it for several weeks now. It's only when I try to change a reservation to my name. I can successfully change it to any of the other owner names on our account.
 
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