TravelUp for Owners prior to Implementation

[Eric B]

Just got this email; followed the link and what do you know? I have a TravelUp account despite not having purchased subsequent to it starting. Had to request a password reset to get in. My membership type is "TRAVELUP GOLD" matching my Club Wyndham VIP level.

Did one random search for a flight I might need to book later; $1,593 through TravelUp and $1,733 going straight through the airline website. (Same flight on Orbitz is $1,259.36.) There is also some provision for "travel credits" but it's not readily obvious how you get those and use them. There's a large set of terms and conditions that is quite light on details of how they work, but evidently you can get them when using the system to book travel and can use them towards payment for additional travel within 12 months.

​ ​ UNLOCK EXCLUSIVE TRAVEL BENEFITS BOOK NOW ​ ​ START PLANNING TODAY Eric B, your Travel Up membership gives you access to 345,000+ activities, car rentals, cruises from major cruise lines, and flights. Plus, you can save even more when you use cash or card to book your stay at 600,000+ hotels worldwide. Find your inspiration and book it all with your digital travel hub.​ BOOK NOW​ GO THERE WITH YOUR MEMBER BENEFITS ​ ​ ​ ​ + CAR RENTALS Choose from top car rental brands and save when booking online. ​ ​ ​ + ACTIVITIES Enjoy member pricing on 345,000+ activities and things to do in your destination. ​ ​ ​ + HOTELS Save up to 50% when paying with cash or card to book at more than 600,000 hotels worldwide. ​ ​ ​ + CRUISE Save on cruises from major cruise lines. ​ ​ ​ + FLIGHTS Make quick and easy online reservations with all major airlines. BOOK NOW​ ​ travelupbytravelandleisure.com/clubwyndham​ View Online | Unsubscribe | Privacy Notice | Terms & Conditions​ Terms & Conditions: Club Wyndham points cannot be used to book through Travel Up by Travel + Leisure. Travel services may be provided by a third party under contract with Resort Rental, LLC/RCI, LLC. The terms and conditions of Travel Up by Travel + Leisure and any applicable third party providers will apply to your booking. RCI, LLC and Resort Rental, LLC, disclaim all responsibility in connection with any third-party services. Registration as a Seller of Travel does not constitute approval by the State of California. Exchange: CST: 2081369-50. Fla. Seller of Travel Reg. No. ST-36515. Washington Seller of Travel Reg. No. 602560941. Rental offer and rental inventory are made available by a Florida licensed entity Resort Rental, LLC (operating as Holiday Rentals, LLC in MD and TX), whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Hawaii TAT Broker ID #TA-023-193-6000-01 Travel Up™ by Travel + Leisure and related marks are registered trademarks and/or service marks in the United States and internationally. All rights reserved. Resort Rental, LLC, 6277 Sea Harbor Drive, Orlando, FL 32821. © 2022 Resort Rental, LLC. All rights reserved.

 

[Eric B]

Did one random search for a flight I might need to book later; $1,593 through TravelUp and $1,733 going straight through the airline website.

On an interesting note, I tried the same search using the Club Wyndham Travel portion of the Wyndham website and the exact same flight came up for $1,542 rather than $1,593. The interface for flights for TravelUp and Club Wyndham Travel are essentially identical - all that is different is the website it's running in. Not quite sure what to make of this other than putting a newer pretty wrapper on the existing service they offer as a marketing strategy.

 

[tschwa2]

On an interesting note, I tried the same search using the Club Wyndham Travel portion of the Wyndham website and the exact same flight came up for $1,542 rather than $1,593. The interface for flights for TravelUp and Club Wyndham Travel are essentially identical - all that is different is the website it's running in. Not quite sure what to make of this other than putting a newer pretty wrapper on the existing service they offer as a marketing strategy.

try comparing it to the rci travel tab. I have a feeling they are all the same platform but making it sound like the travel up is something special.

 

[Eric B]

try comparing it to the rci travel tab. I have a feeling they are all the same platform but making it sound like the travel up is something special.

Probably not even worth trying - they'll be the same. Terms & conditions for TravelUp says the services are provided by Resort Rentals, LLC, which is the Panorama entity that does a few things for RCI like the Vacation Village extra vacation certificates, etc.

"Travel services may be provided by a third party under contract with Resort Rental, LLC/RCI, LLC. The terms and conditions of Club Wyndham and any applicable third party providers will apply to your booking. RCI, LLC and Resort Rental, LLC, disclaim all responsibility in connection with any third-party services."

Terms and Conditions

1. GENERAL

1.1. Welcome to the Travel UpTM by Travel + Leisure web site (the “Web Site”) controlled and operated by Resort Rental, LLC (operating as Holiday Rentals, LLC in IN, MD and TX) (referred to herein as “RR”, “We”, “Our”, “Us” or “Travel UpTM by Travel + Leisure”). The goal of this Web Site is to provide you (referred to herein as “Member”, “Traveler”, “You”, or “Your”) with easy access to Your Travel UpTM by Travel + Leisure membership benefits offered by RR (except where specified, both Standard Memberships (later defined) and Paid Memberships (later defined) may be collectively referred to herein as “Membership”).

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Terms of Use

Wyndham Destination Network, LLC is a subsidiary of Travel + Leisure Co., and does business as "Panorama." Panorama’s business operations includes many subsidiary entities and consists of brands including RCI, Panorama Travel Solutions, 7Across (formerly DAE), The Registry Collection, Extra Holidays, Love Home Swap, TripBeat, @Work International, and Alliance Reservations Network (collectively "Panorama," the “Panorama Group of Companies” “we”, “us”, or “our”). These Terms constitute a contractual agreement between you (“you” or “your”) and us regarding your use of the services covered by these Terms (“Web Services”). The Web Services include our websites, mobile websites, and other Internet enabled or wireless means by which we provide content to you or receive content from you, including without limitation, downloadable or preloaded software applications (including, without limitation, desktop, mobile and tablet applications, content and blog submission services, chat rooms, message boards, text/SMS messaging, email messaging, alert products and delivery of our content to you at your request). You should print a copy of these Terms for your records.

 

[Richelle]

Just got this email; followed the link and what do you know? I have a TravelUp account despite not having purchased subsequent to it starting. Had to request a password reset to get in. My membership type is "TRAVELUP GOLD" matching my Club Wyndham VIP level.

Did one random search for a flight I might need to book later; $1,593 through TravelUp and $1,733 going straight through the airline website. (Same flight on Orbitz is $1,259.36.) There is also some provision for "travel credits" but it's not readily obvious how you get those and use them. There's a large set of terms and conditions that is quite light on details of how they work, but evidently you can get them when using the system to book travel and can use them towards payment for additional travel within 12 months.

​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

I'm curious about a couple things. First, are they going to ask you to pay the annual fee after the first year? Last I heard it was $129. Second, if they gave it to you without a new purchase, are they doing that for all owners, or just VIP? Or maybe just VIP Gold and higher? If it's being given to standard users, is it a retail only "perk"? Could it have been a mistake? I know you don't have all those answers, but it's just somethings I was curious about. I am tempted to reach out to our contacts at Wyndham to find out, but if it turns out to be a mistake, I don't want them to take it away from you. It may not be useful now, but things could change over the next year. Hopefully we will have more answers soon. If it's being given out to all owners or just VIPs, I would imagine we would hear more about it on the social media platforms.

I went to the site and clicked "Forgot password" to see if I would get an email to reset my password. I have not. I'm going to post in a few Facebook groups to see if anyone else got the same thing.

 

[Eric B]

I'm curious about a couple things. First, are they going to ask you to pay the annual fee after the first year? Last I heard it was $129. Second, if they gave it to you without a new purchase, are they doing that for all owners, or just VIP? Or maybe just VIP Gold and higher? If it's being given to standard users, is it a retail only "perk"? Could it have been a mistake? I know you don't have all those answers, but it's just somethings I was curious about. I am tempted to reach out to our contacts at Wyndham to find out, but if it turns out to be a mistake, I don't want them to take it away from you. It may not be useful now, but things could change over the next year. Hopefully we will have more answers soon. If it's being given out to all owners or just VIPs, I would imagine we would hear more about it on the social media platforms.

I went to the site and clicked "Forgot password" to see if I would get an email to reset my password. I have not. I'm going to post in a few Facebook groups to see if anyone else got the same thing.

I've got absolutely no idea for any of those answers. My initial impression is that $129 for a renewal fee wouldn't be worth it - my one test search cost more than access through Club Wyndham Travel.

Kind of wonder if anyone else got the same email, but it's just been crickets since I posted this.

 

[Richelle]

I've got absolutely no idea for any of those answers. My initial impression is that $129 for a renewal fee wouldn't be worth it - my one test search cost more than access through Club Wyndham Travel.

Kind of wonder if anyone else got the same email, but it's just been crickets since I posted this.

I got crickets on Facebook too. It’s only been 3 hours but I normally get a lot of replies to my post in three hours. Maybe Facebook didn’t deem it worthy and it’s not showing up on people’s timelines.


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[HitchHiker71]

I didn't receive any such email. Makes me wonder if it's a very targeted pilot of some kind. Like @Richelle I can follow up with our Wyndham contacts - @Eric B would you be OK with us taking this route? We would need to obtain the email you actually received - sent to us under separate cover to private email accounts), and would then send that email to our Wyndham contacts - which would obviously have your email address from the forward. If not, no big deal - we're good either way of course. DM me if you are game and we'll get this rolling...

 

[Rolltydr]

I’m VIP Silver and I haven’t received that email, so far.