My observation of their rating system is that they equate SALES WEASELS with "Member Support." To me, member support is what you get after either the weasels have done their number on you, or you have discovered resale in time. Wyndham, for example, got 0% on both. While I have seen the comments and reviews regarding the veracity of Wyndham weasels, I find it difficult to grade them 0 compared to an outfit like BlueGreen. 0. So they would have to be something like you find in the Mexican timeshare scams. I will admit that my contact with Wyndham Owner Care has been limited, but they have been wonderful every time I have called them. Also, it is awfully lazy to simply grade them as "Not Disclosed" for items like points and retail cost, when those items are easily estimable with a little online research. I grade this ranking a ZERO, although I think they did get lucky ranking Marriott #1.