We've used Thrifty at Albuquerque Airport on many occasions over the years on business trips there. Never a problem, but you do have to take a shuttle from the airport to the car rental facility that is just 5 -10 minutes away. They usually are very efficiant and I've never had any problem with any claims of damage, etc. That said, I agree you should make a thorough inspection of the vehicle and mark down any dings, scratches, etc before you leave the lot. Directions out of and back to the rental facility are well marked and its easy to access from I-25 or other locations in Albuquerque. I did not know that rental fees were cheaper in town than at the airport. Will keep that in mind in for future personal travel there.