Taco Bell worker of 20 years says he quit because customers have gotten so 'unreasonable'

[DrQ]

A veteran Taco Bell worker of 20 years says he quit because customers have gotten so 'unreasonable' and hard to deal with

A veteran Taco Bell worker of 20 years says he quit because customers have gotten so 'unreasonable' and hard to deal with

He says customers have gotten more demanding and abusive since the pandemic started, forcing him to leave Taco Bell and the industry.

www.businessinsider.com

Earlier in the month, I read this about a woman who throws soup into the face of the manager.

Woman caught on video throwing soup in face of restaurant manager after argument

The woman who threw the soup is facing criminal charges, according to police in Temple, Texas.

www.today.com

Woman who hurled hot soup at restaurant worker's face arrested

TEMPLE, Texas (WKRC) - A woman is facing charges after she was caught on camera throwing soup in the face of a worker at a Texas fast-food restaurant, reports KCEN. Amanda Martinez, 31, was arrested on Wednesday morning and charged with assault. Surveillance video posted to TikTok shows the...

local12.com

I guess I can see his point.

 

[geist1223]

Unfortunately a fair share of our population has lost its civility. People attacking store clerks that remind them about Masks. Food Service Workers attacked. Road Rage incidents increasing. Flight Attendants being attacked. Etc. Etc.

 

[b2bailey]

Have to be honest -- my biggest surprise was the news that a person endured working at Taco Bell for 20 years.

 

[pedro47]

Have to be honest -- my biggest surprise was the news that a person endured working at Taco Bell for 20 years.

Everyone cannot work in the professional world or be in the military. Some people work better with their hands thus they are housekeepers, trash collectors, welders, clerk typists, carpenters,plumbers and fast food workers. Just do the job, you are best at and that you enjoy. IMHO.

I personally know a lady who worked in a chicken restaurant for over forty years in Portsmouth, Virginia. The restaurant was called Mosberth's and this restaurant had many employees that worked over thirty (30) years for Mosberth 's family's.

 

[geekette]

Abuse is now rampant. I’d like to blame pandemic but there were already random acts of hostility. The heat got turned up and some people either cannot control themselves or somehow think the other person deserves the abuse.

i saw a lady recently wearing a shirt that said Spread Kindness. Yes, please.

 

[geekette]

Everyone cannot work in the professional world or be in the military. Some people work better with their hands thus they are housekeepers, trash collectors, welders, clerk typists, carpenters,plumbers and fast food workers. Just do the job, you are best at and that you enjoy. IMHO.

I personally know a lady who worked in a chicken restaurant for over forty years in Portsmouth, Virginia. The restaurant was called Mosberth's and this restaurant had many employees that worked over thirty (30) years for Mosberth 's family's.

Right on. Sometimes people choose jobs, sometimes the jobs choose them. There was a nice restaurant I worked in during college days that had many very long term employees. Partly due to great owner and his choice of managers (he would quickly fire new managers that didn’t fit with his treasured staff). Many of the employees were actors and artists. They liked having a job with flexible hours to pay the bills while they had time to pursue what they really loved.

life is too short to hate your job. There was an episode of Frasier where Roz is dating a garbage man and embarrassed by his job. But this great guy said he never worked nights or weekends, home by mid afternoon, and had great benefits so would be perfect when he had a family. For him, it was just a day job that fit his life plans. May everyone find such balance!

 

[TUGBrian]

I will say on the flip side, my experiences with face to face customer service has been an all time low.

its almost painful to try to go out to dinner or with your family somewhere these days.

 

[Superchief]

Right on. Sometimes people choose jobs, sometimes the jobs choose them. There was a nice restaurant I worked in during college days that had many very long term employees. Partly due to great owner and his choice of managers (he would quickly fire new managers that didn’t fit with his treasured staff). Many of the employees were actors and artists. They liked having a job with flexible hours to pay the bills while they had time to pursue what they really loved.

life is too short to hate your job. There was an episode of Frasier where Roz is dating a garbage man and embarrassed by his job. But this great guy said he never worked nights or weekends, home by mid afternoon, and had great benefits so would be perfect when he had a family. For him, it was just a day job that fit his life plans. May everyone find such balance!

The Rumpke family who have owned the trash collection business in Cincinnati area for several years are probably all millionaires, and they are more efficient than any city department I've ever seen. Many of the drivers own their own routes and are paid for the route, rather than by the hour.

 

[b2bailey]

Everyone cannot work in the professional world or be in the military. Some people work better with their hands thus they are housekeepers, trash collectors, welders, clerk typists, carpenters,plumbers and fast food workers. Just do the job, you are best at and that you enjoy. IMHO.

I personally know a lady who worked in a chicken restaurant for over forty years in Portsmouth, Virginia. The restaurant was called Mosberth's and this restaurant had many employees that worked over thirty (30) years for Mosberth 's family's.

I wasn't making a comment about food service as a lifelong career -- more about Taco Bell.

 

[geekette]

I wasn't making a comment about food service as a lifelong career -- more about Taco Bell.

I’d have to agree. There is a certain grease stench that hangs on you, which doesn’t seem to happen in bigger kitchens unless you are the deep fry or line cook. I was Greenskeeper at restaurant, no veg chopped created lingering aroma. I did replace my work shoes frequently as I was doing a lot of washing and shoes would get gross from that and peels or other veg debris.

my tour in fast food work was noticeably groSS, partially because fast is happening, things drop or spill on you.

 

[presley]

Ive seen a lot of this in my area. People don't show up for work, doubling everyone's job and then customers being rude and impatient for it taking too long. I think people who want to buy drive thru/fast food and be rude should have to work at one for just one week so they can see why their life and death order is taking so long.

Rather than be rude, I am sympathetic when it takes a long time because I know it's got to be very stressful for the workers. I give $1. now at the drive thru as a tip. They get giddly happy about it. $1. like it's $100. There's one place where I get a coffee and a bagel sometimes. All younger workers without a manager in site, always a ridiculously slow and long drive thru line, but I can see that they are doing their best. After I gave 2, one dollar bills on a particular horrible day (free coffee day, yikes), anytime I go through the drive thru, my stuff gets handed to me by different people and everyone looks super happy and it feels like they have a sigh of relief of just a few mere seconds of relaxing and connecting again. How much would you pay to let someone have a few seconds of happy/relief?

 

[carmena79]

yeah so just $1. Just think if they paid their ceo a million less and the front line workers a living wage and more people would want to work there and the lines would go down and everything would work better. i wouldnt mind paying a little more for the product too either so that those who dont tip could share in the cost. i figure those corporations who refuse to pay their employees more and cant get enough people to work for them and cause the long lines have no respect for me the customer. so i dont give them my custom,

 

[Paumavista]

When people you look up to are rude; when leaders (employers, teachers, politicians, etc) demonstrate that name calling is right and good; when honorable behavior is seen as weak; when words of encouragement are traded for "take all you can"; when physical fighting and altercations are advocated as a proper response......we have been reduced to a society that no longer values compassion; being kind is less important; caring is perceived as weak.......and dealing with people (service industries) become so much more difficult, so much harder to take, and sometimes simply easier to withdraw from.

 

[Passepartout]

Y'know, a simple, "Thanks for being here." goes a looong way to making a service worker's day. It costs you nothing. Try it.